The shop was able to get me in same day to replace stuck thermostat. Mechanic clearly explained…read morethe options to reduce cost and did not hesitate to listen to my suggestions. They were able to finish ahead of schedule and get me on my way. They offer military discount which I appreciate!

Great experience getting an oil change here! In and out in no more than 30 min, maybe less.read more

This is a two part review. First , these guys are what everyone says; they a professional,…read morethorough, and know what they are doing. I highly recommend them if you need extensive repairs. This is not the auto shop for minor repairs or for people who have to watch their budget. My car stopped. I thought it was my alternator. The battery didn't seem to be holding a charge. I had taken out and had it tested and the auto parts place had told me I needed a new alternator. I had Pheonix come and get it. They were quick and responsive and all I needed was a new battery that ended up costing me 782 dollars after towing and the 149 dollar diagnostic. I would use them again for any MAJOR issue, but I'll never return for anything I even suspect is a minor repair. Nearly a thousand bucks for a battery seems excessive.

This is the best place to go to with any car troubles! Joe and the rest of his team were so…read moreefficient, communicative, and helpful when I had to bring in my Jeep. I'll be recommending Phoenix Auto to everyone! Thank you again!

Marks Automotive repair had my van for almost two weeks, did nothing but plug in a code reader then…read morecharged me $397 and wouldn't even offer to make the repairs they deemed urgent. I have a diy campervan that I was trying to get ready for a road trip from Nashville to New England and everywhere in between. I brought it to Marks Auto repair in Mt Juliet mechanic (same one for 17 years) to get routine service and a new steering gear box. I was told that my van was not fit to do a 3000 mile trip and instead of camping, I should just get hotels. I was charged $397.00 for them to give me driver error codes (P1207) and tell me not only did my gear box need replaced, but my transmission was gone, my entire ABS system needed replacement and my engine could seize up and leave me stranded. Mark Jr. told me they didn't even want to repair it because it would be a lot of work and not worth the money for an older (2004 Ford e150) vehicle. I was devastated! I had this trip planned for almost a year and only had a month to get a repair and routine service. I pulled the carfax and the records were spotless and precise (except for the entries that Marks Auto repair put in). I bought this van as a state vehicle in AZ and knew it had immaculate maintenance and service records. I knew the transmission just needed a drain and fill, new oil, and an all around check on tires etc... I took it to a trusted friend for a solid 2nd opinion and the gearbox was gone (I knew that) but friend said Transmission probably just needed a drain and fill, and that it would be fine. The Ford econolines were made to outlast. Some having 300-400k miles on them. Mine had 160k. Strange thing was, when I popped the hood to see if they had changed/filled any fluid (since I paid almost $400) there were no signs of ANYONE there. No finger prints, no swipe marks from someone leaning over the engine, nothing! There was the same dirt with no disruptions as there was 4 months prior when I put a new battery in myself! They had my van for almost two weeks and only gave me useless Marta codes that were from raving the engine while in park (rpm vs torque error). The ABS codes or light hasn't come on except on rare occasion, but Mark jr made it seem as if I was going to lose my brakes completely and have a tragic and sudden loss of control. Scary and dramatic! Long story, but this is not the first time Marks has been less than helpful and actually defeated the purpose of even bringing my vehicle into them on other occasions. For example, I had an oil leak in an '07 Mustang that had leaked onto my garage floor and they told me to just watch the fluid level, it didn't need to be fixed!? What? So for years, I had to put a pad under my car because I just trusted what they said. Now I know better. Now I know there are other mechanics who want to do the work, gain trust and don't swindle or use scare tactics to get you off the lot. I brought my van into Marshall Automotive repair in Hermitage, they listened and tested the all the things. They replaced the steering gearbox got it aligned, changed my fluids, looked over all the other systems and gave me a thumbs up for the trip. It was a long, difficult journey and I did it solo. To be honest, there were some scary thoughts in my head thinking "what if Mark Jr. was right?" Completely paranoid at times and questioning everything made it difficult to truly enjoy my vacation to the fullest, but I had to trust my gut and my gut said Marks Auto repair was wrong. And they were! So, here we are.... $400 in the hole for absolutely nothing and 3000k miles later... whatcha gonna do Mark's?

My car broke down while I was driving to work and I had no idea what was going on. I called Marks…read moreAutomotive while I waited on the tow truck and they let me bring my car in on short notice. Everyone I spoke to was so kind and accommodating. They took the time to explain to me what was going on with my car so I always knew what work was being done and what to expect. The price was very fair and they had my car fixed and ready to go in two days! I highly recommend Marks Automotive.

In the fall of 2024, I took my vintage 1969 '427 Corvette Stingray to Mr. Transmission on Gallatin…read morePike in Madison, TN. I told them the symptoms of what the whole rear-end assembly was doing and how it sounded. They told me it was probably the clutches in the rear-end assembly. They had the vehicle a few weeks. When I picked it up, I noticed they had fixed the problem -- no more clunk clunk clunk as I made right-hand turns. I paid them over $3,000 for this service. But now, I noticed when going down the road, there was this NEW whining sound. I had a friend of mine drive it. He had loads of experience in working on rear-end assemblies with his own drag-race Corvette. He told me unequivocally, "They did not get the rear-end shims aligned properly -- that's why you're getting this whine. Take it back to them and have them fix it. It's clearly their fault. It never ever made this noise before and now, coming out of their shop, it whines. It's their issue. They need to make it right." I took the vehicle back to them, explained the whole situation and they told me, "We're going to have to tear it apart and see." I informed them that I should not have to pay for this since it was their problem. They informed me that they were going to do no such thing ... that I would be paying AGAIN for them to correct THEIR mistake. My high-dollar vintage Stingray was not worth having this shop mess it up. So, I took it to a rear-end specialist in Springfield. He took pictures and told me, "Those guys at Mr. Transmission did not do you right. They put the shims in that were not aligned." So, I paid this shop another $1,600 to fix Mr. Transmission's mistake ... and the car has run like a dream since. Businesses make mistakes. I get that. But not "owning up" to your own mistake and being obstinate in making it "right" financially for me was just flat out W R O N G by most people's measure.

So I had previously posted a review detailing my very negative experience with this place but there…read morehas been recent information that I've found out regarding the initial "installation" of the FIRST clutch I had them perform, so hence the follow up. To summarize the first install: I had them install a brand new centerforce II clutch kit in my Jeep gladiator with 20k miles on it due to a recall issue. I had already purchased the clutch so they told me they could only warranty their work not the clutch itself which I was fine with. When I got the vehicle back it never shifted correctly and then had to be towed back when the improperly installed slave cylinder slipped out of the clutch fork on me in the middle of a busy intersection. I had to pay for the replacement because of course "it was the parts not their install (even though there's clearly evidence of the slave cylinder being installed wrong) so they forced me to pay them more to fix their improper install. Got vehicle back still didn't want to shift though at least this time they installed the second slave cylinder correctly (this time I checked myself). They refused to even look at it and hung up on me when I was trying to calmly discuss it with them. I did so without cussing at them or raising my voice which took a great amount of self control. I then paid another shop $1200 to look at it and they got things working for about 6mo before the same issues that were present after I got it back from Mr Transmission showed back up. So I eventually saved up enough money (and my grandfather left me a little when he died) to afford to PAY FOR ANOTHER CLUTCH AND SERVICE TO REPLACE IT, which Outlaw Offroad did an EXCELLENT job of. During their replacement they discovered that Mr Transmission had INSTALLED THE CLUTCH DISC BACKWARDS. F@$&ing BACKWARDS! So I guess so much for warranting their work. What a joke. I basically paid these people to make my dream truck barely driveable for a year and then had to pay two more shops to fix their work. I NEVER POST REVIEWS, ever. But these people have earned the time and energy from me to ensure that this doesn't happen to someone else. This has been an utter and complete nightmare and I wish I had the time and money to pursue legal action against these them for their complete and utter incompetence and unwillingness to make things right. Don't spend all my money at once Mr. Transmission. So much for taking pride in your work or any hint of integrity.

Josh was great to work with and they were fast ! I will Be…read moreback with any other issues I may have.

Last month my car broke down unexpectedly when trying to leave work. I honestly was quite panicked…read morewhen I saw the transmission sensor come on. After talking to my mom, I decided to come to AAMCO on Nolensville Pike - Nashville to get the work done. I left my key with a note in the overnight box and got a call back bright and early around 8am. Josh allowed me to share all concerns and reassured me that his team would get it figured out and he'd call me with an update - within 3 hours he called to tell me what exactly the problem was and confirmed that I wanted the work done before proceeding. I agreed to have my transmission rebuilt by his team. Josh and his team were very communicative and were able to get me back into my car within a week. Super personable team - I wouldn't recommend anyone else to do major repairs on your vehicles. Their prices are reasonable, especially considering the cost of everything else rising every day. I would highly recommend transmission work being done at this specific AAMCO location.

My car broke down on the interstate, and Grisham's Transmission was recommended to me.. Thank you,…read moreGentlemen for taking the time to check out My car and finding out my Transmission was shot. Then recommended to have it towed to a Ford Dealership in Clarksville, Tennessee because my car was only 4 years old, might have still been under my warranty. Thank you again GRISHAM'S Transmission Penny Deaver from California

They had rebuilt my transmission in Oct '23 on my truck.. Did a good job and were fast and…read moreefficient. My wife's car was having problems and making noise. Thought it might be a CV joint. Dropped off at 11am on 12/22/23. Got a call at 5pm said it was fixed. Turned out to be a loose caliper from a previous recent repair from another shop (who told me they couldn't look at it till after Jan 1st). No charge and wished me a Merry Christmas on top of it. That is called "Great Customer Service". Highly recommend.

Best transmission place around! My car was recently brought to Shiftwerks for transmission…read moreservice. Casey was fantastic to work with. I really appreciated his professionalism, expertise, friendliness and patience. He gave me honest answers to all my questions. At the end of the day he had my vehicle's best interest in mind and offered solutions for what worked best for my vehicle and my family. Thanks Casey for taking such great care of us!

Complete rebuild doesn't even last 2 years (26k miles) tried to let them make it right but they…read moredidn't have time.

I have been going to The Mechanic Spot for 2yrs now! It started when I had an issue with my Jaguar…read moreF-Pace and the dealership wanted to charge and arm and leg for a service! Googled..called and made an appointment and from the 1st time stepping foot in that office, I knew this was my spot! I go there now for all my cars needs and 100% recommend this shop. Katie and PK are super friendly and they are ALWAYS up front and real with you. The prices you cannot beat and the quality that the mechanics push out is GREAT!!

I would not recommend this place at all. I brought my car in…read morebecause I was experiencing acceleration issues and noticeable jerkiness while driving. After inspecting the vehicle, I was told that I needed a new transmission and was quoted just under $9,000 for the repair. I reviewed the diagnostic report they provided, which mentioned battery issues, several transmission-related codes, and other findings. I paid $160 for the diagnostic and left. I then took my car to a shop that specializes in transmissions and came highly recommended by several people, including a Toyota specialist that does not focus on transmissions. After thoroughly inspecting the vehicle, they could not find any issues with the transmission and did not charge me for the inspection. I also had the battery checked again and was told there was nothing wrong with it. I had the fuel system cleaned as well, and my car has been running perfectly fine ever since. I would personally save your money and stay away from The Mechanic Spot!

I've been with John Ferguson, the owner of Fast Lane, since he was operating out of his private…read moregarage! He was always fair and knowledgeable, and wanted his customers to understand exactly what was needed. Made sure that You, the customer, had the right information to make informed decisions on your automotive work. Knowing what your expectations and needs are are paramount. Got a car that you have to have in perfect condition? He (and now his technicians, too) can guide you. On a budget and just need the car to be safe and drivable? He has that covered, too. He's hired a great office manager to keep things running smoothly. Some other independent shops are notoriously bad about returning calls and keeping customers apprised of their vehicles. She will be sure that you, the customer, are kept informed. I will continue to give Fast Lane Auto Repair my business!

DO NOT RECOMMEND!!!…read more This was the WORST experience that I have ever had with an auto mechanic. I was told it would take a couple of months to have my old car like new. I was excited. He wanted money up front which I thought was unusual for a reputable shop. I paid him the money anyway, thinking in a short time all would be well. The two months turned into ten with Fast Shop Auto blaming everything on the parts they had ordered. Finally he called and said it was ready. When I came down he told me that one installed new speaker was not working but he could fix it. They said that the problem might be a new wire or radio problem. He said, " I can fix it , but you will have to pay me to take the dash out again. You have enough money in your deposit to cover my labor." I said, "Let me get this straight, I paid you to fix my car the first time and you did not correct the problem. Now you want to charge me again to fix the problem that you did not fix the first time? No, just refund what is left of my deposit and I will take my car." His reply, "The contract states the money is nonrefundable." After some heated words he agreed to return what was left of my deposit. When I got the car home there was a large scratch on the hood of the car which I asked about and of course they said they did not do it. Also, the dash heating controls were incorrectly installed and a heating duct fell from under the dash on my way home. The defrost control responded to medium heat while the other controls were mixed up as well. I was told that the heating unit was bad, but it was obvious the vacuum tubes were attached incorrectly. Also, the eight track player had been disabled and it worked when the car entered the shop. It was difficult being almost eighty years old, but I corrected several of his blunders. I was not going to write a review due to one similar to mine was posted a few months ago. When double checking the name of the business for a friend to make sure he avoided Fast Lane Shop I noticed that the review had been taken down. So I decided to take the time and effort to write my review to see how long it will stay up. PLEASE HEED THIS WARNING!!!

Highly recommend! I've had two separate times where I had tires losing air and they got me in quick…read moreand were able to plug them in under an hour. They charge very decent prices and have had great customer service. Don't go to discount tire or tire discounters they will rip you off, come to this place! They won't overcharge and will get you in and out! I'm very happy with the service here!

A friend recommended your shop, and based on your great Google reviews, I decided to bring my car…read morein when my regular place couldn't get me in today. Unfortunately, my experience was very disappointing and left me feeling frustrated and disregarded. I arrived at 9 a.m. and spoke with Justin. I explained that my car was leaking orange fluid, which I suspected was coolant, although it wasn't overheating. Justin said they could look at it today and that depending on the issue, it might be fixable the same day. I made it clear that I really needed it looked at today because my son has a soccer tournament in Atlanta this weekend, and I didn't feel comfortable driving it until it was checked out. Justin acknowledged this, and I left my car with him. I waited nearly two hours for my ride while my car was briefly pulled into the bay (for about 15-20 minutes) and then parked back outside. After that, I heard nothing for the rest of the day. Between 2 and 3 p.m., I tried calling several times but couldn't reach anyone. Finally, around 3 p.m., someone named Mike answered and told me the shop was 2-3 days behind and that no one would be able to look at my car today. I was shocked, as this was never communicated to me earlier. If I had known that, I would not have left my car there and could have made other arrangements. When I mentioned this to Mike, he told me that it "seems like you really need your car" and that I could come pick it up. I asked why Justin hadn't told me this when I dropped it off, especially since I sat there for two hours. Mike said he wasn't my salesperson and that Justin had already left for the day. When I said I'd been trying to call for an hour, he replied that the phones had been ringing all afternoon. When I came to pick up my car, Mike was dismissive and unprofessional. He stood with his arms crossed, offered no apology, and repeatedly said it wasn't his fault. I asked to speak with someone in charge, but he told me no one was available and that I'd need to call the manager tomorrow. After I pressed the issue, he finally brought another staff member over and introduced me by saying, "This is the lady I told you was upset." The other employee explained that the mechanic had pulled my car in only to check whether the leak was oil-related, not coolant, and then parked it back outside. Overall, this situation could have been completely avoided with proper communication. If I had been told that the shop was 2-3 days behind when I dropped off the car, I would have made different plans. Instead, I spent the day waiting, unable to reach anyone by phone, and now had to rush to find a rental car so I could take my son to his tournament. I'm writing this not just to share my frustration but in hopes that this helps your team improve communication with customers. People understand that shops get busy, but being upfront and courteous goes a long way. I truly expected better based on your reputation and recommendation.