I used to go to the other location on Harris near E Street in Eureka and would donate my peanuts…read morefor their packing, maybe mailing an item on occasion with no outlandish costs. This time I went to this new location at 307 West Harris (Harris & Summer), only to encounter a very rude woman, too busy to greet people by standing up. From her computer 6 feet away, she ordered me to fill out a form, when I only need to price a box for mailing the following week. Apparently upset that I did not want to fill out a form, this rude blond-haired woman begrudgingly checked the weight and measurements and quoted me $80!!! I kid you not. This was a lightweight box with a jar of honey and a lightweight honey pot, with foam and paper to protect against breakage. Two minutes earlier I got a quote of $19.60 from Henderson Post Office, to get there in 5 days. After this rude outlandish experience, I went to the UPS and Fed Ex places up the road. One is next to BevMo near Eureka Natural Foods and the other is across from Costco in Eureka. One quoted me 29.99 for 5 day and the other quoted me 31.00 for 5 day ground, so $50 less than this rip off place, and only $10 more than the USPS. The USPS is $60 less than this rip-off place. All the other places have excellent customer service after years of dealing with them all. Save your hard-earned money and maintain your peace of mind and go anywhere but here. This is a business trying to bilk people during financially challenging times, and I hope you spread the word to never go here.

I have to ship UPS overnight with frozen items for work and after having nothing but trouble with…read morethe UPS store on repeated shipments I now use Eureka Pack and Ship. Here I have had great customer service and no hassle about shipping packages with dry ice.

Service here is always quick. I've never had to wait long despite lines and the people are…read moreemployees are knowledgeable and helpful. Today I had to request an old purchase for a company reimbursement from two months ago. I called down and the person who answered immediately assisted. When I received a receipt that was missing one item I emailed back and they promptly sent over the rest. Very satisfied with the level of service and detail. Thank you all!

-friendly,fast, and very helpful...especially when you don't know what you're doing! 1read more

I usually come here to print at the self serve laser printers. The card reader/tablet wasn't…read moreworking on the one available so they had to reboot the whole thing, wasting over 5 minutes. By the time I finished printing the store had to close so I couldn't even use the paper cutter to cut my flyers. Don't waste your time here-- go to Scrapper's Edge or Staples or somewhere else.

Krystal went above and beyond! She saw my order was not readable and contacted me to fix the…read moreproblem! She even cut out my order!!! Super nice and would love to do business with her again!!!!

Horrible service. Went to this post office 4 days in a row for general delivery. Shirlene sent the…read morepackage back- I was not notified of this after visiting 4 days in a row. Waste of time and money.

Angelina was an absolute dream when helping me renew my passport. Not only did she walk me through…read morethe process, she was clear, kind and incredibly helpful the whole time. I walked out of there feeling so relieved to deal with what was posed as a rather complicated affair. Thank you for the superb customer service.

The are friendly and fast! I use them every couple of months for copies of schedules for my…read morenon-profit.

Wow Been there 2-3 times and love the store and service…read more I needed some copies and the service was so good. I insisted on paying more than I would have been charged.

I went to the Bayshore Mall to get a haircut. It's the day before the semester starts. I check in…read moreat Supercuts. Lots of people. It'll be a half-hour wait. If I'm not back when they call my name, I'll lose my spot. I also need a cable and a gel pad. Can I make it to Staples and back in time? I walk around the mall. Hmm, maybe T.J. Maxx sells computer cables. I walk over and look through the big window but they've blocked off their interior entrance from the mall. Hey, I'm hungry. Maybe a little chocolate at one of these shops? Nah. So where's Staples? The map says it's right next to Kohl's. OK, I found Kohl's but I don't see Staples. I do some googling. Apple Maps says Staples is *that* way. I walk in that direction but still no Staples. A security guard's eyes lock onto two ladies walking down the hall. I ask him, "Where's Staples?" He says, a little hurriedly, "Outside." As I look for an exit, I hear him say in a commanding voice, "Ladies! There's no smoking in the mall." I get outside. Where's Staples? Now I see it. My half hour's nearly up. Now seconds count. I get inside Staples, walk straight forward, and there's a guy named Markus. He asks, "Can I help you find anything today?" Yes, I tell him. I'm looking for a USB-C-to-USB-C cable and a gel pad. He takes me to the cables. He knows every option and exactly what the trade-offs are. He asks if I'm using it to hook up a laptop to a charger. Yes. He tersely explains what I need to know. Seconds later, we're at the gel pads. He knows what they have, and he understands what I need. They don't carry it. Not one second wasted. I buy the cable and walk back to Supercuts. My name hasn't been called yet. Victory!

So I orderd some tires online they came to my house an there the wrong size I get the return lable…read moresent to my phone, I go to staples in eureka an printed out two copies of the return lable as my tires came two by two after printed out i went to my car an pulled out two of the tires attached the lable an took them in side I waited in a some what long line I get to the front an tell the man I need these to be returned he said is the same lable for all 4 tires I said yes gave the two that was not attached he said imma need u to bring all 4 tires in okay so I go out to my car again an grab the other two tires attach the lable to thoes as well when I get n in the store there is now a new line that is longer so I wait again when I get to thr front again this SOB thinks hes funny an says u have to have them all attach to each other, really, cuz this is exactly how they came to me. So again I go out to my car an grab my packing tape an head to thr front of the line an get ready to tape all your tires together an he looked at the tires an thrn said u know what, I dont even think I can take these, wtf! What do u mean j can't take them he said yea u have to send it freight. I said are u for real? I know u didnf have me pull these two other tires out my car then go back to my car for tape just to tell me u can't ship it! Why wouldn't u say that to me when u seen me with two tires, why the hell would u have me go to my car two different times ? U think ur funny? I want to tell to the manager he said i am the manager! Wow! Are u kidding me right now! Then he started to smirk at me like (what now bitch?) OH hell NO!!! Worst customer service ever!!! That fat ass needs to be fired! Off top! I will tell everyone I know to never go to staples again! I will tell every booster I know to steal a gang of shit from staples! Until u are ran out of business u should mess with people u dont know PERIOD that man was so dam rude! I was straight flabbergasted an i was not quiet about it so every one in line including the store knew why I was up set then when I was trying to leave an telling the other employees of the man's rudeness another employee kept saying thoes baskets dont go out side, do I look like an idiot! I know the basket dont go out side but I have to bring these 4 tires to ur door to put them back in my car! I used to be manager at Dariy Queen never ever would I give such bad customer service!

They said they "attempted a delivery" but no actual attempt was made now I'm stuck doing the run…read morearound trying to get my package and this happens with every single package I order that is shipped by ups

I am lucky enough to live on Tyson Stone's route! UPS has allowed family to help during this covid…read moretime. Tyson and his wife hit the ground running! They are friendly and respectful. So great to see such a hard working couple.

Needed to mail a package while in Eureka Ca and I found this Post Office conveniently located…read moredowntown on H Street. The building looks like a historic building and when you walk into the lobby its like your going back in time. The old tile work is cool and neat to see the old mailboxes. I went about 10am and they had no line, I was able to get in and out. Lots of free parking around the building. They have free USPS shipping boxes and they sell tape and other size boxes if you need them.. The clerks were very professional and polite. Glad I found this spot and I would certainly return if I have to mail something again.

I want to commend the Eureka Postal Service for the work of a mailman named Mitch ( I think) who…read morehelped me with my little dog who got out while he was at the door. I broke my leg recently and was asking him to help put the box I was delivered inside the door when my dog got out. He waited patiently until I got her back in the house then helped with the box. Thanks to the Eureka postal service for hiring such great people.

The older woman who was working there was so incredibly unhelpful!…read more I asked her a couple questions to try to figure out which box I needed, and she refused to actually help me, saying, "I have a customer to help," when someone came in. She told me I wasn't a customer until I actually purchased something...? Then, once I was at the counter paying, I asked her another question and she brushed me aside to again, "help a customer," because someone came in behind me. I will never send something through FedEx again if I can help it!

No way. Never. Not. Just Don't. USPS, UPS even Amazon. Anyone would be a better option. These are…read moreincompetent and unprofessional people who are merely contractors with no responsibility or care for their jobs. No accountability for damaged products. They destroyed my vintage record player and stereo. Despicable.

This business seems to operate as though they're doing customers a favor by being there, rather…read morethan appreciating the people who are supporting them. The customer service was disappointing from start to finish. One employee in particular had such a loud, shouting voice that it was difficult to carry on a conversation with the person assisting me. Overall, the experience was frustrating. The customer service leaves much to be desired, and they appear to charge extra for nearly every small service. Based on my experience, I will not return and cannot recommend them to others.

This is my go to for notary services. I got run off by poor service at McKinleyville Office Supply…read moreand found this little Humboldt gem as a result. Both Robert and Kristina are very knowledgeable, friendly and helpful. They have really upped my documentation game! Love this spot! Thanks for all your help, guys! Making Humboldt look good!