Service here is always quick. I've never had to wait long despite lines and the people are…read moreemployees are knowledgeable and helpful. Today I had to request an old purchase for a company reimbursement from two months ago. I called down and the person who answered immediately assisted. When I received a receipt that was missing one item I emailed back and they promptly sent over the rest. Very satisfied with the level of service and detail. Thank you all!

-friendly,fast, and very helpful...especially when you don't know what you're doing! 1read more

This business seems to operate as though they're doing customers a favor by being there, rather…read morethan appreciating the people who are supporting them. The customer service was disappointing from start to finish. One employee in particular had such a loud, shouting voice that it was difficult to carry on a conversation with the person assisting me. Overall, the experience was frustrating. The customer service leaves much to be desired, and they appear to charge extra for nearly every small service. Based on my experience, I will not return and cannot recommend them to others.

This is my go to for notary services. I got run off by poor service at McKinleyville Office Supply…read moreand found this little Humboldt gem as a result. Both Robert and Kristina are very knowledgeable, friendly and helpful. They have really upped my documentation game! Love this spot! Thanks for all your help, guys! Making Humboldt look good!

I have had 1 medium experience, I paid ridiuclously 2 weeks ago for shipping I could have done from…read morehome and today tried to drop of an envelope for UPS and needed about two inches of tape and they wanted a dollar. I spent $150 bucks here in the past month. They don't speak English except one person. I live in Hyampom so what a nightmare to go 45 minutes and realize I didn't seal the return. I went to the one in Weaverville. Great service, helpful, grateful i came in and happy to help. NEVER SPEND A DIME HERE at this Hayfork store. I had bought a whole thing of tape I didn't need and didn't return a month ago because I want to support local. You don't treat your neighbors this way.

I haven't been inside so I'm not qualified to answer that question at the moment. When I do go…read moreinside I will be able to tell you about it then.

Horrible, nasty, woman employee. Everyone in the business park avoids this place like the plague…read morebecause of her! I myself have met 2 other people besides me who have had their shipments disappear! Poof! My $150 item being returned to Amazon never showed up and since she didn't give me a receipt, it was my loss. Do not trust this business!!!

Excellent, Shop. Helpful people. Glad they have a business in Redway. I dropped my package off for…read moreUPS pick up, and I was given great service.

Ben, Heidi and their team are amazing. They are always involved in the community and their team…read moregoes above and beyond.

I go to this UPS store location if I'm in Redding, which I am a lot. It's located on Churn Creek…read moreRoad just up the street a little from the In N Out and Panda Express across the street. Lots of parking, so no prob. I've found the best way to use UPS is get an account and set of all the billing and then you can do shipping label printing at home or at the office. I work out of my house, so I don't have a regular UPS pick up, so I just print the shipping label and bring it down to the UPS store. Drop off, get a tracking receipt and off I go. If there's a line, someone usually asks and just drop offs? Yep, that's me and off I go. If you want the best price on shipping and you don't need it to get there the very next day, UPS is fine. If you want over night, gotta be there the next day, go FED EX, they're the overnight delivery people, but they're ground service is not so good. What's good about this location, is if you're hungry, there's lots of places to get all kinds of food right nearby, from Mod Pizza, to In N Out, to Chinese food at Panda Express.

I've stopped in here several times to ship packages and have always had good experiences…read more The staff is friendly and helpful.

Often closed during normal business hours with no advance notice; just a random sign on the door.read more

I was disappointed with my experience at this UPS Store. A package of mine was mistakenly…read moredelivered there due to my own error, and when I went to retrieve it I was charged $20.00. I understand they are a business and that they have the legal right to charge a handling fee. My issue isn't that they charged a fee, it's just that $20.00 feels excessive for simply handing over a package that was already there. In a small community, moments like these are an opportunity to build good will and customer loyalty. A more reasonable fee or a small handling fee would have left a much better impression. Instead I walked away feeling like a small mistake became an unnecessary expense. I respect their right to run their business as they see fit, but this experience left me disappointed.

I was returning a TV to Amazon that was severely damaged by UPS in delivery. I taped the box shut,…read morebut the employee at the desk said that I had to return with a better tape job or pay $2 to borrow their tape. I objected and pointed out that I have done returns to Amazon completely unwrapped and the UPS location or Whole Foods has always taken care of it. At this point the two employees demanded that I leave the store and called the police to have me removed. I returned shortly after with the box completely taped, but they refused to help me and called the police again, so now I must drive 10 minutes to the next closest store. This location should lose their franchise!

I used to go to the other location on Harris near E Street in Eureka and would donate my peanuts…read morefor their packing, maybe mailing an item on occasion with no outlandish costs. This time I went to this new location at 307 West Harris (Harris & Summer), only to encounter a very rude woman, too busy to greet people by standing up. From her computer 6 feet away, she ordered me to fill out a form, when I only need to price a box for mailing the following week. Apparently upset that I did not want to fill out a form, this rude blond-haired woman begrudgingly checked the weight and measurements and quoted me $80!!! I kid you not. This was a lightweight box with a jar of honey and a lightweight honey pot, with foam and paper to protect against breakage. Two minutes earlier I got a quote of $19.60 from Henderson Post Office, to get there in 5 days. After this rude outlandish experience, I went to the UPS and Fed Ex places up the road. One is next to BevMo near Eureka Natural Foods and the other is across from Costco in Eureka. One quoted me 29.99 for 5 day and the other quoted me 31.00 for 5 day ground, so $50 less than this rip off place, and only $10 more than the USPS. The USPS is $60 less than this rip-off place. All the other places have excellent customer service after years of dealing with them all. Save your hard-earned money and maintain your peace of mind and go anywhere but here. This is a business trying to bilk people during financially challenging times, and I hope you spread the word to never go here.

I have to ship UPS overnight with frozen items for work and after having nothing but trouble with…read morethe UPS store on repeated shipments I now use Eureka Pack and Ship. Here I have had great customer service and no hassle about shipping packages with dry ice.

I usually come here to print at the self serve laser printers. The card reader/tablet wasn't…read moreworking on the one available so they had to reboot the whole thing, wasting over 5 minutes. By the time I finished printing the store had to close so I couldn't even use the paper cutter to cut my flyers. Don't waste your time here-- go to Scrapper's Edge or Staples or somewhere else.

Krystal went above and beyond! She saw my order was not readable and contacted me to fix the…read moreproblem! She even cut out my order!!! Super nice and would love to do business with her again!!!!

Horrible service. Went to this post office 4 days in a row for general delivery. Shirlene sent the…read morepackage back- I was not notified of this after visiting 4 days in a row. Waste of time and money.

Angelina was an absolute dream when helping me renew my passport. Not only did she walk me through…read morethe process, she was clear, kind and incredibly helpful the whole time. I walked out of there feeling so relieved to deal with what was posed as a rather complicated affair. Thank you for the superb customer service.