We have used Master Storage now for 4 years and have been very happy with their service. Love that…read morethey have covered units for trailers that are easy to pull in and out of along with a dump station on site. Electricity is also available if needed . Security with electric fencing feels more secure than others facilities we have used in the past. We will definitely recommend to friends for their storage needs.

Great location great service staff is friendly and efficient. Gate closes at 7 it's a little too…read moreearly but the other places don't care

Not about the storage, but the people: A rescue dog I was having transported cross-country escaped…read morefrom his car at the nearby gas station and ran into this place, and the owners spent TWO HOURS patiently helping the transporter try to catch the scared dog. And once he was secured after I arrived, they even gave us a second leash for him. They didn't need to do any of that, but they did, and did it all while being kind and patient. 5/5 stars for good human beings!

Clean and affordable units with specials on rent on occasion. Friendly and reasonable Manager on…read moresite. Security gates and cameras on property Great place

Great local business. They had an easy get in get out process during my initial visit.read more

I've had a unit here for a few months. The staff is so friendly and helpful. It's always clean, and…read moreI feel safe coming and going. Love it, so glad to find this place!

I went into the office today to try and figure out why my code wasn't working to open the gate as I…read morewas up to date on my payments. After waiting in line for about 10 minutes, the office lady, Anna, asked "What do you want?" RUDE! As it turns out, it was THEIR SYSTEM GLITCH that wouldn't let me in. So not only am I upset about my first interaction with these people, I'm upset because I can't get into my unit. I wouldn't recommend this place to anyone I know because of the "system glitch" and how the office woman presented herself to me.

The owners at this uhaul were very helpful. I would recommend this location and use it again in the…read morefuture.

Great service with a quick and easy account setup. Pricing found to be competitive! Recommend.read more

Customer Service needs improvement as well as professionalism…read more The rental fees are outrageous and there are increases every 6 months. Specifically was told by the current manager that everywhere will increase their rates every 6 months but MANY local locations within the same city limits lock you in for a year. Luckily I was able to get MORE space to store my things at half the price than I was paying at MVMS. When I called and spoke to the manager about this increase in the beginning of May, she was very snarky with me and said, "well they will get you in at a good rate and maybe you get locked in for a year, but what happens after the year?" I can see where she would think this because that is how the new "company policy" works at Storage Pro. However, this is not common practice jut because Storage Pro chooses to do business this way. This also wasn't how the location was run before Storage Pro took over. I am POSITIVE that this is why so many units are empty. I have gone every weekend and some days during the week to work on moving out of my units and every time I am there, there's another customer with a uhaul emptying out their unit. I have had the opportunity to speak to a few of them and each person said they were getting out and moving to a new facility due to the increases. In addition to other customers, I had to rent Uhauls from 2 different locations in Turlock. BOTH locations told me when I picked up the trucks that I was NoT the first person to tell them they had to move locations due to the increases in rent at their current location. The management, nor office staff treat their customers the same way as we were treated from the previous management before "Big Business" took it over. I understand that changes will occur and that's expected, but these changes were so over the top. I am happy that I was able to secure spots in a much more friendly and workable environment from 2 different locations in Turlock and will no longer need to rent at Monta Vista Mini Storage. Unfortunately, these were not our only issues with this location. The District Manager also does not return phone calls. I had one message to them through the call center 4 weeks ago when the new issues began. I was told that they would return my call within 48 hours and they did not. 2 days later I had to go into the office to resolve an issue resulting from a mistake the manager made, and asked the manager to please send a message for the DM to call me and he did not again within 48 hours. I again mentioned it to the manager 3 days ago and still have not gotten a call from him. Today I called and was assured that he would call me within ONE HOUR and he has not returned my call. It is very apparent that no one in the management team cares about resolving my concerns. I guess it's time for me to go above the DM, or maybe the BBB? Do better Monta Vista. Your future customers are deserving, just as much as those of us who left. If I could give this review ZERO stars I would.

Sometimes the service is good, other forms it's bad. There is a gentlemen who was very kind. I like…read morehow it's ventilated, gated and you need 2 codes to get inside. One to open the gates, and one code to go inside into your storage. I like the quality. And value of the units. Price is reasonable, I like nor they text you, call you and email informing you of a late payments / payments and posted payments.

This might not be as solid or as legit of a review as I'd like to post but for the time I was there…read moreit was nice. Clean and well built. The climate control was perfect. There not fully done building this up yet. But security "seems " to be adequate with all the cameras around. I know everyone has GPS these days but the signage at the road entrance is terrible.

Juleen went above and beyond to help me and was absolutely amazing! We will definitely be using…read morethem in the future and recommending them to everyone in our area. If you have any storage needs or have questions about short term storage, call them and see if they can help

This place is the best! The 2 managers husband and wife are so pleasant to work with and I feel so…read moresafe storing my items under their care. I couldn't place my order online with the deal I wanted for some reason and I went in and they gave me the online deal in store all while on the phone handling other tasks & tag teaming it like bosses! Thanks again

always helpful! affordable and the units are so clean and well maintained. I never worries about…read morerodents and if there were any bugs I saw, they were dead. I would highly recommend and use them again if I needed a unit.