I went into the office today to try and figure out why my code wasn't working to open the gate as I was up to date on my payments. After waiting in line for about 10 minutes, the office lady, Anna, asked "What do you want?" RUDE! As it turns out, it was THEIR SYSTEM GLITCH that wouldn't let me in. So not only am I upset about my first interaction with these people, I'm upset because I can't get into my unit. I wouldn't recommend this place to anyone I know because of the "system glitch" and how the office woman presented herself to me. read more

The owners at this uhaul were very helpful. I would recommend this location and use it again in the future. read more

Double D Storage - 26ft uhaul with all-tow trailer - Self Storage Near Me - Turlock, California

Mmmm....I am dropping them 2 stars for customer service. I put a reminder on my calendar to make an online payment each month and am never late. I will never store my credit card or banking info on a website as that is just folly. I have been travelling and was catching up on emails this morning and found this nasty collections notice from Double D and they locked access to my storage unit! That is so uncalled for when I am never late on my payments and then, to lock my access??? Overall, they are a decent place. I do my own pest control in my unit as there are spider webs everywhere, and hopefully no rats or mice. read more

The Manager /Owner Roy Arenas very rude horrible customer service..!!!!!!Makes Uhaul name look bad....:

This place is a rip off. Don't rent a truck here. I drove 10 miles and charged 18 miles. Never never using this place again! Unorganized and unfriendly staff. read more

Roy and Virginia are great! Impeccable customer service and support. They even brought me ice water when I was moving into the storage unit, who does that anymore? read more

Customer service here is excellent! We dropped off our rental truck and came as they were closing, I didn't realize how late it was. He didn't make me feel bad, he said 'no problem!' And someone came five minutes after me and still took her truck in without a question. Great service and I would be happy to use them again. Highly recommended. read more

The owners are so great! They treat me like family! Best service. Awesome! The U-Haul rental service is a plus and the storage units that I got are great and great price! Would definitely recommend! read more

Roy was terrific. I was having a really bad day and needed a bunch of help renting a Uhaul and he was extremely patient and helpful to me. Great customer service and definitely recommended. read more

I have rented 4 moving trucks from Double D Storage and each time they had my reservation ready and clean at the reservation time. Check in and out is always quick. read more

Do not use this site for UHaul rental! My husband and I picked up a truck here, drove to our storage in Modesto and back to Turlock. We dropped the truck off at night and returned the keys. We maybe had the truck for 4 hours. The next morning I received an email with the contract stating we drove 168 miles! I called right away because the most we put on was 40 miles. I asked multiple times for the owner to re-check the truck and multiple times he told me there was no error. When I told him I was going to come in he told me "Don't bother. I will just tell you to call this 1-800 number to dispute with UHaul." I immediately went in. We walked to the truck together and just as I suspected, he input the return mileage incorrectly! My husband and I would have been out $110 if I would not have gone in! I gave them an opportunity to be honest before going in myself and this just proves they are cheats! read more