Great people, great service. Small town feel with good big town rates. Their drive-up can use…read morebigger lanes due to all the big rigs, but that's a tiny issue. Very clean and friendly environment.

They turn off the branch phone so it sends you to the 800 number where you speak with people who…read morecan't answer all your questions because they have never worked in a branch. So done with this place! If you want to be able to get help from someone in your local branch, this is not the bank for you! I should also add that when the branch forces you to deal with the 800 line the wait time to get to a non agent is at the minimum 45 minutes. So if something comes up in life, like things always do, and you need to call your branch because you can't make it in you are straight out of luck! The branch replies to these bad reviews saying that when you finally get through to someone at the 800 number you just tell them you need to speak with the branch. I am on the line with the 800 number right now and they are refusing to send me to the branch even when I ask for the branch manager. So the replies in these reviews from the branch are another lie. You cannot be asked to be transferred to the branch because they will say they are too busy and refuse to transfer you. The agent cannot even give me a yes or no answer and refuses to let me speak with someone at the branch. Worst institution ever!! Edit: I just spent an hour on the phone fighting with them, most of that was being on hold, they put me on another hold and left me for 20 minutes then hung up on me. DO NOT USE THIS CREDIT UNION! It's only meant for people who prefer life to be a constant battle lol

I financed a car with 44 never had a problem. When said car was totaled I was 800 short on paying…read morethem off. They went over and above. They refinanced my loan and gave me payments of 50.00 till it's paid off. They didn't have to do that, they are not like the negative reviews I see. They are honest and above board. That you all for your help

most predatory financial institution we have ever experienced. missed 3 months on financing…read more(because of extremely hard times) and they charged us over $6600 plus sent a repo guy at night time to take our home with our kids just down to sleep. avoid this evil bank!

So done with this bank. I've been off work from surgery and the entire two months the drive thru…read morehas been closed so I have to hassle with going inside. I asked why and they said because everyone quit suddenly and none of the new people know how to run it. What does that say about this institution? Obviously US Bank corporate does not care about this location or its customers.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Now Citizens bank in Lebanon Oregon has absolutely no atms. we were using US banks atms at no…read morecharge and now they're charging 3$ per transaction. The only atm available in Lebanon is at the 7 11. How convenient is that??????? Not at all. When I called and asked for a refund on the 3$ fees and they refused. They are also not planning on ever putting back atms at Citizens bank. Absolutely not a good choice of bank if you're looking. I have been banking with them for almost 30 years and you get nothing for that!!!!!!!

I don't live in this area, but my son does. I have frequented this branch for a variety of reasons…read moreover the last 18 months for other than financial transactions. I have gone in twice for notary services & recently for documentation relating to a trust. The staff have always been helpful, pleasant & efficient. I've only ever had to wait just a few minutes & everyone there is so friendly!

I walked into this branch hoping to find out more about mobile and online banking, specifically so…read moreI could set up a recurring payment for our monthly rent payment. I waited 40 minutes to meet with Chris; he was the only customer service rep working at the time (besides the tellers). I am not sure if they are understaffed, or if his coworker(s) were taking a long break, but i was very frustrating to wait so long for something so simple. Once Chris was done helping the clients at his desk, he walked over to inform me that he had an appointment ahead of me (I was just a walk-in), and he'd be another 20 minutes or so. Unfortunately I didn't have the time to wait that long, so I became a little agitated. I came off as rude to Chris, but instead ofbeing offended or upset at my attitude, he gracefully asked the fellow with an appointment if he could help me first. The kind gentleman agreed, and Chris walked me over to his desk. After Chris explained his answers to all my questions (most of which i found to be easily answered by myself with the slightest amount of research), I sure felt like a doofus. Chris was always kind and incredibly helpful despite my bad attitude. Somebody give Chris a raise, and hire him some help!

I have been doing business with CashCo for over 10 years now! Always friendly and helpful in…read moregetting me the cash that I needed. Once to buy an expensive puppy who is 9 yrs old now. If you need a loan fast, best place to go is CashCo.

Absolutely awful! They hound you to death if you are unable to pay on time. And something happened…read morewith my family an we weren't able to pay for a few months and they have now sued us and are taking 75% of my husbands pay. All they had to do was wait until i got my school check and i would have paid! We even told them this many times! The were not good at understanding and trying to work something out.

Transaction fell apart the week that we were supposed to close due to this lender not properly…read morequalifying us. She told us we would have no problem but at the last minute told us differently. Every time we spoke she reassured us that everything was going great. We spent so much time looking for houses, inspections, bids and were literally about to close when it all came to light that she did not do her job properly from the start. I would definitely not recommend this loan officer if you are looking to buy a home.