I have not been been to a Laundromat in decades, and this one is by my house, super clean , people…read morewas nice , I went on a day were the place was almost empty, I was my clothes and was out within an hour it's near by everything so I got to run some errands while I was washing. In addition they have cameras so I felt secured , when leaving and coming back after 20 minutes. I will come back .

It's sad I come here to wash clothes and have to see a dirty dog walking around and barking non…read morestop and on top of that the dog walks a scratching hisself I like the laundry mat but as someone who is scared of dogs and I asked could the dog get put up I was told no so I Will not be back..

I can't say enough good things about Turbo Laundry. I am so thankful I have their service. Great…read morepick up and delivery service. Everything is perfectly cleaned and folded. So last time we left my sons iphone in his pants pockets. It was returned wrapped separately and working fine. You can't get more honest than that. We have also have money returned. I love this place and anyone would be pleased. Cannot give them enough praise!!!

Used their pick up service for almost a year. I was usually pleased with their service. But the…read morelast three times I've used their service they have shredded several of my towels and wash clothes and also left stains. When I called to complain they refused to admit their mistake. I'd take my laundry to another place.

Always clean and has its own little store for supplies people working there are so friendly lots of…read moreplaces to sit and charge ur phone its a clean laundry mat with everything you need

Extremely clean laundromat. And for the most part the people have stopped letting kids run around…read moresince they put up signs. Mostly. Once I used the restroom and inside the door handle came off. I was stuck and pounding in the door for five minutes before I got it to open. When I told the employee they just shrugged and said, "Oh". I enjoyed the disco they played, primarily because it was just fun & lighthearted. Now I'm forced to listen to twangy country that's too loud. It's awful. The washers are overpriced, IMO. Had this been a few months ago when I could tolerate the music, it would have been a star higher. This though, is just depressing.

Ruined our clothes. I would not recommend this place to anyone. We had been loyal customers for…read moreyears until they ruined an expensive pair of pants and refused to resolve the situation in any way.

I came in 3 hours before an interview, with a shirt still in the package. Jodie (I hope I spelled…read morethat correctly) took my shirt, had it pressed and ready for me within an hour!! It looked great and I got the job. I am not even kidding, I am doing a mid-life pivot, changing professions, and they definitely helped me get the job!! Highly recommend this Cleaners and will be using them from now on. Thank you Jodie and all involved!!

Clean and friendly. Washers and dryers are new. The area for waiting on the machines is inviting to…read morecustomers.

I came in for the clean & fold and it only took an hour omg…read more I suggest bringing in 10lbs of clothes at minimum since that's the lowest amount they charge for! Straight forward and easy. The person helping me was really nice too :)

I dropped off my fluff and fold laundry right after 7:30 in the morning, and it was done and I…read morepicked it up at 5 PM. Great customer service thank you Kim and Maria. The price was in line with any other fluff and fold service throughout the city.

Staying at a hotel for two weeks with family, the laundry piles up. Shockingly our hotel neither…read moreoffers laundry service or has facilities on site, despite boasting two restaurants, a bar, and a coffee shop... Luckily Upper West Cleaners was right up the road, and able to pick up/drop off from the hotel. Maria assisted me personally, and made sure that my laundry was washed with the requested detergent (sensitive skin abounds in our crew!) Our clothes came bag folded and sorted nicely in clear bags. The price was in line with other cleaners for fluff and fold services. Turnaround time was less than 24 hours! I will definitely use them again if I'm downtown and need my laundry mountain conquered.

I regularly travel for work on long assignments and don't usually have time to wash clothes. I…read moretried this and got my wash back the next day. I can't even get that kind of turnaround at most higher end hotels! Fast and quality work!

From the owner: What makes Zen & Fresh Laundry Service truly unique is our commitment to turning a dreaded chore…read moreinto a moment of calm. From the moment you book your pickup to the delivery of your freshly folded laundry, we aim to create a seamless, stress-free experience that brings peace of mind and convenience right to your door. We go beyond clean—we care. Our team uses eco-friendly, hypoallergenic detergents that are safe for your skin, your family, and the environment. Whether you have sensitive skin or simply want to reduce your carbon footprint, you can trust that your laundry is being treated with products that align with your values. At Zen & Fresh, we believe every customer deserves personal attention. That’s why we handle each order with care, folding and packaging your items just the way you like. Our branded laundry bags ensure every delivery looks as fresh and professional as the service inside. Unlike national chains, we’re proudly locally owned and community-focused. We know our customers by name, support our neighbors, and invest in the neighborhoods we serve. You’re not just another order—you’re part of our Zen & Fresh family. Finally, we offer flexible plans that fit your lifestyle. From one-time emergency pickups to weekly family plans and business solutions for salons, clinics, and Airbnb hosts, we meet you where you are—with clean clothes, a calm process, and no stress attached.

sign says close at 10pm, guy inside sweeping the floor stopped us from coming in at 8:40pm and said…read morestore was closing at 9.

Unsurprisingly for a laundromat with "coin" in the title, this place largely requires coins. Of…read morecourse they advertise cc payments but there's only a handful of washers that accept them. As of yesterday, NONE of the dryers accepting cc payments were available to patrons, only staff. Most importantly, if you use your cc, SWIPE IT. Don't tap..that doesn't work. Other than me being unprepared, it was a fine experience. This place was pretty much what you would expect. Not bad if you're in a pinch.

This place is the best laundromat I've used. It's clean and roomy, has a lot of machines for…read moredifferent size loads. The parking out front is convenient to bring stuff in and out. Plus, the staff is there to help you if you need help.

I arrived there at 8:20 in the evening in the belief that I had until 9 to be admitted; however,…read morethings began to go badly before I had even gotten through the front door, where a surly attendant was sweeping a mat there. With ten full minutes to go until 8:30, he sulkily told me that I was too late to do my washing that evening. The lady who is usually there had the evening off--my bad luck--, so that the ogre with the vacuum cleaner, who did not even know whom I was talking about when I mentioned the lady whom I have come in recent weeks to regard as a friend, was most unimpressed by my claims that I have seen her admit patrons on many occasions as late as 9 p.m. He was entirely unhelpful and, what is worse, only seemed interested in sweeping me away from the place with the debris left during the day. I have been a patron there for many years and did not appreciate being treated as though I had been caught in the midst of some crime. Still angry the next morning. Tommy Richardson; Fort Worth

Great experience, this location was highly recommended. Why are there so many negative reviews?? I…read morethrifted a dress that had some stains, they said "no promises" but they did an amazing job!! And Karen was wonderful!!

I've used the same dry cleaning establishment for roughly 50 years. Also, I prefer to have my…read morenon-knit shirts dry cleaned and not laundered. Recently I was charged for removing a blood stain that I didn't know existed (and I'm usually good at checking and pointing out any stains when I leave my clothes). That $12 charge prompted me to consider changing dry cleaners, so I decided to send 6 shirts each to Kite's and to my long-time dry cleaners in order to make a side-by-side price and quality comparison of the two cleaners. I was shocked to learn that Kite's was 43% higher for 6 shirts than the company I have been using. Today, for the first time, I wore one of the shirts cleaned by Kite's. The shirt looked good - no better or worse than shirts done by my long-time dry cleaners. However, the Kite's shirt has an unpleasant smell that I've not experienced with my existing dry cleaning company. Although I don't know for certain, my guess is that the smell comes from the cleaning fluid used by Kite's. I know Kite's has been in business a long time and that their customers must be satisfied. However, based on the significant cost of cleaning difference AND the smell, I'll stick with my long-time cleaners.