What can I say. Like many others my company was sidelined by Covid and a quarantine shut down. For…read morea business so used to seeing clients face to face and closing deals with a handshake, I needed to pivot ASAP. It in a Pinch was outstanding. They transformed my entire business to a work-from-home mobile operation overnight. Steven was the best. He listened to my problems and immediately identified all my needs, sparing no details. Respecting my employees requests for social distancing and avoiding unnecessary vendors in our space, these guys worked after hour and weekends to get me moving within just a few days. Not sure who he's related to, but he even managed to get me additional discounts on some new hardware and tablets. We did not lose one client in the process and in fact, the new processes IT in a Pinch helped put in place actually made us more efficient than before. And yes, definitely economical. Nothing they suggested was outrageous and they were extremely budget conscious. If you want personalized service by a team that really cares about your needs and delivers value, look no further. These guys are phenomenal!

The guys in this company have good intentions, but their capabilities are limited (or they are just…read moreswamped) so they don't complete their tasks in a timely or correct way.

Paul and his staff know their business and deliver quality, dependability and professionalism at a…read morefair price. They scale their product offering from small to large organizations and their attention to detail assure everything is done right the first time! FIVE STARS!!!!

Sent a bill with $25 late fee two weeks after providing us a password . The cost of 30 seconds of…read moreproviding the password was $63.90. Their creative billing is why we quit using them. Great work but just unrealistic billing.

Always an easy and quick process to have any issues resolved. Ryan B and Seth are very helpful and…read morefriendly. Great team! Thankful we have them.

My Mac Book Pro would start up for a second then shut down, I figured it was a battery issue and I…read moredid not want to take it into Apple or Best Buy or those big box stores. I found Kinetisys on Yelp. Fixed my laptop quickly and works great now! Pricing was very affordable and location was convenient.

My custom built computer was not turning on and they were able to find out that the CPU had been…read moreinstalled incorrectly. They fixed it quickly and then I had another problem with it not booting past the BIOS. We called back and they were able to fix it over a couple days. There services are 100% worth it and the price was fair. 10/10 would use again.

These guys really knocked it out of the ballpark. They lost one star for telling me my computer was…read moreready before it was actually ready, and costing me a rush-hour trip across town... But seriously, my own shitty data management "techniques" are to blame for all the critical data I almost lost, but these guys really came through and delivered a badass repair on the not-so-expensive side of things. I'm so grateful that I should probably take these fellas out for ice cream or snow cones. They deserve it.

Rereading my original review, I regret that I was overly-snarky and sarcastic, and how clear it is…read morethat it came from a place of extreme frustration. I don't want other readers to think that I was exaggerating the negativity of my experience just out of impulse. So I am writing this update to say, with calm objectivity, that this is the worst business transaction I've ever made. For all the information packed in the comment the owner left under my original post, he really didn't explain exactly how I was charged. I will outline it as clearly as possible: *****The actual charge was $99, $107 after tax.***** --I incorrectly wrote in my original review (and the owner, even though he provided a detailed walkthrough of the entire exchange, didn't correct me) that I had been charged only "$50+". --This was to install a $25 CPU heatsink fan, which I had purchased myself, and is a necessary but not integral component in performance. --The job was done after 10 minutes, and, in retrospect, the removal of my entire motherboard was clearly to make it seem as though I was getting a better deal for the $100/hr rate I was being charged. (And yes, it was an hourly rate, so I'm sorry for originally suggesting that the technician was running up the clock on purpose to raise the fee. It would've cost $100 even if he had finished in 10 minutes.) --I was absolutely not quoted forthright when I called to set up the appointment, contrary to what the owner wrote in his comment. In this respect I'm definitely partially to blame for my bad experience. I really should have asked for a quote up front, and the only reason I didn't is that I find these types of things uncomfortable (and I'm young and naive, sure). At the same time, an absurd price is an absurd price, categorically. If I went to a grocery store and saw that they charged $8 for a box of cereal, I would probably go home and give it a bad review on Yelp, even if I didn't buy anything and avoided getting ripped off myself. In this case, the fan was installed correctly (which a technician at any computer repair service will be able to do), but my negative experience stemmed from the amount it cost me. I'm using my recourse to Yelp to explain exactly what happened, and in the hope that at the very least it may remind whoever reads it that they should get a quote before they purchase a service that they end up really regretting. As a final note, I should mention that the technical reason I didn't want to try to install the fan myself is that there's a small risk of your screwdriver slipping when trying to unscrew the old one from the CPU. If the screwdriver touches the motherboard, it can zap it with static electricity and completely fry it. You'd have to go out and buy a brand new motherboard, which is a nightmare situation because that's usually the most expensive part in any computer--the one I have in there now costs a little over $100.

If you ever have a problem with your computer, you will be happy you called this business. I have…read morea Dell desktop and although it is relatively new, for several months I have been having problem with it just randomly shutting down. I'm out of the service contract with Dell and just felt they wouldn't be much help. I preferred someone who could look at and analyze my system. But I work from home and constantly on the computer, I really was hoping to get someone who could come out. I was able to speak to Lindsey over the phone and get an appointment for the next day. I blocked off several hours hoping to get an answer. Lindsey arrived on time and brought her own equipment. I explained my problem and right away she went to work going through some of the basics with the computer to ensure everything was working as it should be and no viruses. Once that was all finished, she did more diagnostics, letting me know everything she was doing as she was doing it. In the end, she made some adjustments that we both hoped would resolve my issue without having to replace any of the hardware. It has been only a few days since, but I would say for now my computer is running so much smoother and quieter and no issues with the computer shutting down. Again, it has only been a week, but even if I do experience the problem I was having again, at least Lindsey told me what the next step would be. This is one of those businesses you hope you never need, but if you are in need of any repairs to your computer, Lindsey is extremely knowledgeable, quick, explains everything and having someone come to you and do the work right there is well worth it.

I would give 0 if I could…read more My laptop's screen was flickering. I contacted Austin Mobile repair for help. But before looking at my laptop, Lindsey told me she was very sure it would be the screen issue. So I purchased a new screen and she replaced it. After replacing the screen, the flickering got worse. She said it was not the screen issue, the wire needed to be replaced. Then she replaced the wire and then the screen is not usable at all, it is flashing and hurting my eyes. Them she said the mother board needs to be replaced. At this moment I don't trust her anymore. If you can't fix a problem, at least do not make it worse. My laptop was not perfect but still usable before her repair. But after that I have to connect my laptop to a monitor in order to use it. Also it is very unlikely to get call back from them. I have to keep calling them.

Well, i guess a review is all about integrity!!! i have dealt with the owner of this company about…read morea FRAUD issues on facebook. let me tell you how he deals with the issue. being an IT expert,,he blocks everything he can to keep from giving you a reply,,nice guy!!! he will block your email, facebook account and anything else he finds. if it works, great, if it does NOT, you get hammered by this guy!!! ZERO INTEGRITY, STAY AWAY!

Richard and Titanium will keep your business running and prevent hackers from stealing your…read morebusiness identity. He is the "go to" for all things IT. Local, trustworthy and affordable!

I don't know a lot about cyber-security, but here's what I do know - John Britt at US Technical…read moreServices is a cyber-security genius! He is unbelievably knowledgable and works hard to make sure his clients are protected. Even better, he has a great personality so he's easy to work with. I highly recommend my tech guru, John Britt!

One of the greatest and most thorough technical service experiences I have ever received. I…read moreappreciate John spending the time walking me through the services my business required. I highly recommend US Technical service group, and I also recommend asking for John!