I needed a few days of in-home, post-surgical care, and my experience with No Worries couldn't…read morehave been better. Noreen helped me work out a schedule that met my needs and stayed within my budget. The caregiver who worked with me was Alexis, and he was excellent--friendly, experienced, and eager to do whatever was needed. If you find yourself needing in-home care, I recommend No Worries wholeheartedly!

I spoke with both Cheryl and Jason (the RN's) on the phone to discuss what my specific needs were…read moreapproximately 3 weeks prior to my medical procedures. They both indicated my needs could be accommodated and scheduled me with a home health aide. Then, with little notice, they called and cancelled, stating that after speaking with the higher ups, they would not actually be able to assist me as promised. By informing me when they did, I was unable to find anyone else on such short notice and had to cancel potentially life saving treatments. Note: if you read the great reviews on other sites, you'll see that many are written by employees saying what a great place it is to work. Not actual consumers of their service.

I signed up for VA benefits in 1968 shortly after my honorable discharge from active duty. I…read morerarely used any of the services offered except for my student loan benefit mostly because back then employers offered excellent medical insurance at no cost to employees. So I figured since I was getting great medical with zero out of pocket cost I'd let some other Veteran who was less fortunate take my place for VA medical. That and VA hospitals did not have the greatest reputation back then. So fast forward a few decades and along comes Obamacare. I was self employed by this time. With the astronomical monthly cost of this new "affordable care" coupled with insanely high deductibles and co-pays, I started taking advantage of this long dormant benefit. To be clear, I joined the military because I felt that it was my duty as a citizen to serve. I never expected free medical for life. but I have to say, in my old age, living on social security, having this VA health care benefit has been a blessing. I'm still in very good health especially considering my age and my use of these benefits has been minimal. I have a great PCP and usually go to the Hillsboro clinic for medical appointments. Recently I had a very serious, life altering medical emergency that saw me going to the VA hospital ER for the first time in my life. It would not be an exaggeration to say that they saved my life. I would also not be overstating to say that everyone there was totally amazing. Especially the ER nurse who brought me back to life. And the nurses and doctors on 6D who were all angels of mercy. Best care anywhere. I'd say it was a great experience except that I came closer to death than I have ever been. But everyone there took amazing care of me. As sick as I was, I needed nothing. Food was great once I was able to eat. Nurses were all friendly, cheerful and took care of everything. And the doctors? And especially the resident MD who was my primary care person there.... incredible. I gather some of the Va facilities in the US are not as stellar. But the Portland VA hospital is well known as being top tier. My Sister the Shrink who lives on the east coast told me that this facility is the best in the country. I couldn't agree more. I am so grateful to the hard working, dedicated staff at this hospital. I come here now and then for tests and so on so it's not just the emergency care people who are great. I've yet to have an even mediocre experience here. If I had to complain about anything it's the fact that parking here is impossible. However, Trimet has a bus route that drops you off at the front door. Plus there is a free ride share program for all Veterans needing transportation to/from any VA facility in Portland. Have a child/grandchild who is enlistment age? Encouraging them to serve in one of the armed services has a great many benefits. This is just one of them. One of my kiddos is former Army and I'm sure he would agree.

The VA was doing great before COVID hit. It feels like they have gone backwards 20 years. Getting…read moreold is a difficult task. Instead of figuring out what foods to eat or not to lower blood pressure they automatically hand you pharmaceuticals. Instead of telling you what vitamin you are low on or how to avoid being in pain they just tell you you're just getting old or send you for steroid injections. PT has now become something they recommend, but it's up to the veteran to schedule. The phone scheduling system is an all day thing with hours of waiting--I hang up when I hear "You are the 27th caller." Whole health only works if everyone in the system uses the concept. Right now, they are not.

March 2015 my 92 y/o mother fell and fractured her pelvis (non-surgical fracture). After spending…read morea little over a week in Emergency and the hospital, she needed to be relocated to a skilled nursing facility. I did my part to research information online which included Google, Yelp and other reviews. My Mom has Medicare, so I even researched the Medicare website for their ratings. (www.medicare.gov) I even drove past and walked around my top three choices. All seemed to have a so-so feel to them. [This was all new to me so I didn't know what to expect.] I chose a facility in Hillsboro which received the most 5-star ratings on the Medicare website. After visiting my Mom a few times and interacting with the staff, my wife and I did not get a good feel for the facility at all. It was very dark and gloomy. The staff I interacted with were all very pleasant, however I was not comfortable with their processes. After two or three days, I started to ask friends and coworkers to see if anyone had information on other facilities. Luckily, a coworker's wife works with skilled nursing facilities and gave me a couple options. I chose Maryville since it is located between my home and work. Upon visiting, the look and feel was the complete opposite of what we were experiencing. I spoke to Kalie Alonzo, the Admissions Director to get information. (I must add, it was after I had finished work and Kalie was getting ready to leave for the day. She made the time to speak to me without making me feel rushed.) After providing Maryville with my Mom's information, we were able to transfer her a couple days later. Everyone we interacted with was professional, courteous, caring, and knowledgeable about their duties. I was kept informed about my Mom's progress on a weekly basis. My Mom experienced an unrelated health issue (ulcer) where she needed to be taken to Emergency. After returning to Maryville, the staff picked up right where they left off. Mom was released about six weeks after her fall. Maryville continues to be involved with her after care, care. I haven't heard of many folks in their 90's recovering from broken hips/pelvic fractures. I honestly feel my Mom received THE BEST care available and is back at home all because of the hard work and efforts of the staff at Maryville.

The memory care side is absolutely awful. There is mold and…read moremildew on the ceiling and constant ants in the kitchen. The activity staff in the memory care have no tools, equipment, or supplies to do their job. This facility takes in a lot of money, but wont take care of their memory care residents.

If I could give zero stars for how this discharge was handled, I would…read more I came to this facility after a motorcycle accident, hoping to recover safely without putting extra stress on my partner. While a few individuals on the care team truly made a difference--Damalesh, Shantay, Louie, and a handful of others were kind, attentive, and absolutely wonderful--the overall experience left me shocked and disappointed. The social services director, Sam, is the main reason this facility gets a 1-star review. He was dismissive, condescending, and ultimately responsible for the stressful, manipulative mess that surrounded my attempt to leave--saying that I was "denying care" when in reality I was taking my "care" elsewhere... Had to fight to get basic discharge paperwork (that I asked a half dozen times to get for hours on end), was pressured to sign documents without being given full information, and felt completely stonewalled when I asked for reasonable medical equipment and referrals for in-home rehab. Sam made what should have been a smooth and supportive process incredibly frustrating. As for the food? I'm vegan, and while they made an attempt to accommodate that, I can't live off bread and tofu forever. Toward the end, I could barely eat anything at all--it got that bad I understand care facilities aren't luxury resorts, but respect, communication, and basic follow-through shouldn't be optional. If it weren't for the handful of standout staff members I mentioned earlier, I would've lost my mind here. If you have a choice--keep looking. You deserve better.

What can I say about this place? The fact that my concerns were not met when I felt completely…read moreviolated, disrespected, and shamed while having to take a shower, while a male staff member sat just inches away from where I had to take a shower. I was told that if I didn't take a shower at that moment, I would not be able to take one the next day. There were enough female staff on duty that one of them could have come to the shower instead. But yet, being humiliated. I still have trauma from that night. Only one staff member approached me about what happened. I was not apologized to by Hussain nor by anyone else. I felt absolutely outraged and degraded. Yet, no one seemed to care. The only reason I was here was to rehab from cancer treatment It was much more banal at best. A complete lack of communication between staff members. Often told "oh, I forgot, or no one told me," which is absurd when dealing with people you are there to care for. On more than one occasion, I was brought the wrong tray of food while the staff jokingly said, "oh, it happens all the time", like that's ok. Another issue.. having to put a sign on my door asking people to knock before just walking into my room. It is a common courtesy to knock on someone's door before walking in... it does not matter where you are. Yet, even with the sign, some just walked in without knocking. As far as rehab.. I did better PT in my room. A couple of old bikes and a few weights. It was a waste of my time and dignity. I stayed there two weeks too long. However, that being said.. some of the nicest people you ever wanna meet. All seem pretty stressed most of the time, definitely overworked, probably underpaid. From my personal observation along with asking the R.N's CNA's, LPN's, the rehab staff and others. Each caring for patients with different needs and specifics. The length of time spent that particular resident varies, leaving others under their care basically screwed until they can get to you personally. That's why the one star, because they do try. But ,things definitely need changing as far as respect, patient care, effective communication, the fundamentals and most valuable not treating your patient as you did your last. Each patient are different in their own right, they should be respected as so. As an individual, which we are all and not just another bed filled.

Chronic understaffed. Poor care . I worked there for years…read moreand never had proper staff to client ratio.

My husband loves it here! Very caring staff…read moreNutritious and tasty food Transportation and fun activities Nice living space with private bath and kitchenette Located in great neighborhood I am so glad I found Columbia Ridge Senior Living!