If I could give zero stars for how this discharge was handled, I would…read more I came to this facility after a motorcycle accident, hoping to recover safely without putting extra stress on my partner. While a few individuals on the care team truly made a difference--Damalesh, Shantay, Louie, and a handful of others were kind, attentive, and absolutely wonderful--the overall experience left me shocked and disappointed. The social services director, Sam, is the main reason this facility gets a 1-star review. He was dismissive, condescending, and ultimately responsible for the stressful, manipulative mess that surrounded my attempt to leave--saying that I was "denying care" when in reality I was taking my "care" elsewhere... Had to fight to get basic discharge paperwork (that I asked a half dozen times to get for hours on end), was pressured to sign documents without being given full information, and felt completely stonewalled when I asked for reasonable medical equipment and referrals for in-home rehab. Sam made what should have been a smooth and supportive process incredibly frustrating. As for the food? I'm vegan, and while they made an attempt to accommodate that, I can't live off bread and tofu forever. Toward the end, I could barely eat anything at all--it got that bad I understand care facilities aren't luxury resorts, but respect, communication, and basic follow-through shouldn't be optional. If it weren't for the handful of standout staff members I mentioned earlier, I would've lost my mind here. If you have a choice--keep looking. You deserve better.

What can I say about this place? The fact that my concerns were not met when I felt completely…read moreviolated, disrespected, and shamed while having to take a shower, while a male staff member sat just inches away from where I had to take a shower. I was told that if I didn't take a shower at that moment, I would not be able to take one the next day. There were enough female staff on duty that one of them could have come to the shower instead. But yet, being humiliated. I still have trauma from that night. Only one staff member approached me about what happened. I was not apologized to by Hussain nor by anyone else. I felt absolutely outraged and degraded. Yet, no one seemed to care. The only reason I was here was to rehab from cancer treatment It was much more banal at best. A complete lack of communication between staff members. Often told "oh, I forgot, or no one told me," which is absurd when dealing with people you are there to care for. On more than one occasion, I was brought the wrong tray of food while the staff jokingly said, "oh, it happens all the time", like that's ok. Another issue.. having to put a sign on my door asking people to knock before just walking into my room. It is a common courtesy to knock on someone's door before walking in... it does not matter where you are. Yet, even with the sign, some just walked in without knocking. As far as rehab.. I did better PT in my room. A couple of old bikes and a few weights. It was a waste of my time and dignity. I stayed there two weeks too long. However, that being said.. some of the nicest people you ever wanna meet. All seem pretty stressed most of the time, definitely overworked, probably underpaid. From my personal observation along with asking the R.N's CNA's, LPN's, the rehab staff and others. Each caring for patients with different needs and specifics. The length of time spent that particular resident varies, leaving others under their care basically screwed until they can get to you personally. That's why the one star, because they do try. But ,things definitely need changing as far as respect, patient care, effective communication, the fundamentals and most valuable not treating your patient as you did your last. Each patient are different in their own right, they should be respected as so. As an individual, which we are all and not just another bed filled.

Reviews here are consistent with our experience!! Unprofessional, poor communication never listen…read morenor listen to understand or mindful. Transactional, stories/excuses not accountable nor integrity based with no regard for well being or psychological aspects of the patient. A couple caring, but overall rudeness and bullies that neglect via ignoring, minimum 30 minute to 45 response times would call me crying. No dignity or reverence provided diminishing and falsely profiling patients/family. Despite concerns for overmedication potentially harming cognitive and kidneys, causing weakness/dizziness,, added more including narcan and 3000 mg daily, ordered equipment delivered to room at 9pm after medicated asking 95 yr old with cognitive to sign. Use upholstered chair for storage and closets wadded up clothing saturated in urine 2 weeks because only PT can take them to potty necessitating urinating in bed with long wait times causing bed sores to never heal. Got backache and developed congestive cough while PT on week vacation without substitute felt neglected. Don't address inflammation through basic icing even after provided cryo and voltarin ourselves had to remind, not following surgeons orders, bypass primary care/cariologist specialists, not getting patients out of bed through strength building early on prolonging rehabilitation then blaming patient. Their ratings are from Medicare whom give frequent cutoff notices that add to stress loads of families. Only one shower/shampoo in 2 months and no modesty draping with two men changing mother. HVAC inadequate and rooms uncomfortably hot even for visits, miss important doctors appts, food not heart healthy nutritious, and poor quality causing 25lb wt loss to 124lbs, Belongings, Flowers Food out of view/reach,. one actual "care" meeting in over 2 months stay (used for attempt signing off rights hearing aids later lost one between facility/hospital refused 1/2 cost i/e 150 for 7g aids) or 2nd medicare notice only limited 20min vs. care, poor record keeping and never provided when requested. I could go on, but you get the picture. sigh. Care in this country is a broken bureaucracy.

My 90 year old mother had rehab care after a 1 week hospital stay. Staff was very considerate,…read morecaring and helpful. Special shout outs to Trent, Vicki, Makayla, Geeta, and Goodness!

Farmington's highly skilled and compassionate caregivers and staff provided outstanding care for my…read moremom until the end of her life. She came to live at Farmington after a difficult period. She had been in the hospital and then a rehabilitation center after suffering a hip fracture at a retirement community's memory unit in Portland's West Hills. That community looked like a high end hotel and was considered the best in the Portland area. It was expensive but I assumed it meant my mom would be receiving high quality care and that was extremely important to me. I quickly learned that a beautiful facility and high fees do not translate to good care. The staff were pleasant but did not seem connected to the residents and took care of their needs in a perfunctory manner. They were also unskilled when it came to working with memory impaired individuals. When I called to check in, they seemed to have no idea how my mom was doing and my mom was rarely bathed. This concerned me and so I ended up paying extra for personal caregivers several times a week. It was at this facility that my mom was intentionally pushed over by an 18 year-old unskilled caregiver and suffered a extremely painful and debilitating hip fracture. After rehabilitation, my mom arrived at Farmington Square. She was crying and clinging on to me as this was her third transition within a span of 2 months. I was not able to accompany her inside as Farmington was abiding by strict COVID protocols. The staff there went out of their way to help my mom feel at ease and helped her get to know other residents. They also reassured me. Whenever I called to check in on her, they clearly seemed to know and care about her and provided detailed updates. When I spoke with her on the phone, she seemed happy. Once limited visits were allowed, they were very accommodating. In June of 2021, my mom's health declined and she was placed in hospice. Initially, I was going to bring her to my home, but I realized her needs exceeded my capabilities. I felt like I was letting her down but after spending time at Farmington with her, I quickly realized that she had wonderful relationships with the residents and caregivers and it was home to her. My sisters and I stayed with my mom 24/7 during the last weeks of her life and we were able to observe the consistent high quality care that my mom as well as all the other residents received. These outstanding caregivers were all emotionally mature individuals who were naturally compassionate people. They were attuned to my mom's needs and she was receptive to their caregiving because they were well-trained and had developed a trusting relationship with her. The staff and administrators even took care of me and my sisters. They brought in trays with coffee, ice water, and snacks and sat beside us as we struggled to say goodbye to our mom. Through these experiences I have seen the very worst and the very best of care for a loved one. Farmington exemplifies the very best by focusing their efforts on hiring extraordinary caregivers, which meant that my mom was always clean and comfortable and experienced the joy of meaningful relationships and feeling loved at the end of her life.

Ok as a place to live, terrible as a place to work…read more The facility is kept clean and sanitary. The buildings are well lit and modern looking. The food is decent. The residents are bathed often and have clean clothing and hair is combed. The downside for them is that the staff is treated badly and so there is high turnover, so they may be cared for by people who do not know them very well. The pay here is barely above minimum wage. The managers treat their employees like they are in middle school not actual adults. They "reprimand" for things that the employees were never actually taught. People like to be treated respectfully, and if they are not, they will leave. It's a vicious cycle which seems to explain the constant revolving door. It's a shame because most of the residents are nice and deserve to have caring people looking after them. Contacting Radiant Human Resources is a complete waste of time. They only pretend to care about you as a publicity stunt. I can assure you that they do not and are totally dismissive and will make up feeble excuses to justify how badly you are treated and try to convince you that it is perfectly normal and does not qualify as creating a toxic work environment. Fortunately you are not under any contract to stay there and have the freedom to run quickly in the opposite direction.

They kicked my mother out after several falls within a month . Refused her when she came back from…read morethe from the hospital. She died 23 days later .They let her caregiver steal thousands from her and they stole all my mothers belongings.And REFUSE to give them back . Also the stole her cable box and oxygen unit . She was also extremely dehydrated upon arrive at the hospital with a UTI . I have notes about how bad the food was . They stole from my mother . .

Raleigh Hills staff is the best. Thank you for caring and loving mom and dad…read more After mom broke her hip at 101 and now will return on hospice to you with dad 94, at mom's side. Thank you for taking dad to see mom at Vermont rehab. From the day mom and dad moved in, you had open arms and have taken care of our family. Its the little things that count, chocolate pudding for dad's birthday, big 100 balloons for mom. I appreciate all your hard work Michelle, Lynda, Jessica, Yessica, and the rest of the staff. Mel

CNAs and therapists are very good. They provided excellent care for Dad during his stroke recovery…read moreand rehab work there. Our family very much appreciated their conscientious caring attitudes and pleasant interactions. The facility has some very pleasant areas, but needs a "gathering room" for patients who are looking for social interaction so the hallways and front entry/nurses station would be less congested.

Today, 11/21 will be my last day working at Lifecare in McMinnville. I can't even describe how…read moreamazing my experience has been with this facility. I've made life long friends and connections over the three years I've been here. I've become a better CNA, a better person and hopefully a better nurse some day. It is so bitter sweet to say goodbye to all of the people I hadn't even realized I have gotten so close too. Saying goodbye to my residents has been the absolute hardest and I've found myself in tears a few times now. This place has been like a second home (I mean I work enough hours I almost spend more time here then at home!). The staff really makes a facility and this facility is second to none. My co workers are wonderful amazing people I will never forget. Thankyou everyone I have worked with for helping make me a better me through the years and dealing with my rambunctious sweet self.

I live here now, in independent living. I chose to come after a lot of research. In part I came…read morebecause of the recommendation from several residents. The building is decorated in a comfortable style and I am proud to bring guests here. The staff is extraordinarily nice and helpful. The dining room servers are usually teenagers and they try to make us happy. I ask for something and frequently the answer is "of course". There is always something I want to eat. (The onion rings are the best ever). The building is older and appliances are tired. But they work. I am content.

So it's Sunday again at the Springs at Tanasbourne as you can see from my last post they do not…read morehave the staff available to care for the elderly who pay 11,000+ a month in rent. This time my dad got up in the night to use the restroom but couldn't make it and soiled the carpet in his assisted living bedroom (which happens to the elderly). The caregiver said that there just wasn't enough people on the weekends and in the evening to take care of it right away so they had to sit in their assisted living apartment and smell the feces all morning and afternoon until I raised hell and finally it was cleaned up at 4:30 in the afternoon.....you can have this type of care too for 11,000+ a month!