It was a pretty seamless process working with them. The showroom is like something off of…read morePinterest! We found what we were looking for on budget. If we ever expand we will return; the people and the ease of buying made an otherwise stressful time a little easier.

I have had the pleasure of working with Douron's team on several engagements. They are a one-stop…read moreshop for room design and practicality. I would recommend anyone looking into updating an office setting or educational building to walk through their showroom. Their expertise and professionalism were defined by every agent of the company. Good luck with your creative future Douron. Inspiration at work is definitely a fitting slogan.

So I've been there three different times. Each time they had what I needed. they have a huge used…read morefurniture selection which is regularly changing. Also new stuff .Staffs very nice and happy to work with you . If you need used stuff it's a much better option then cregslist and fb . Also very fair on shipping if you need it shipped . Being on a very fixed budget this has majorly helped me save and get much better quality stuff then I would of been able to afford otherwise . A+ will be back again.

It was pretty easy to find what I wanted. The samples had very good prices and I found some things…read morefor my home. Most of the furniture is big and is for an office, but there were some smaller pieces. The staff were professional-and easy on the eyes :) I'd return if the need arose

I used this location to assist in my business needs to print flyers. The staff was very helpful in…read moreselecting paper choices gloss or matte finish to give choices in my flyer selection. I choose to pick up my flyers at a later date to save cost which was very beneficial in saving money. The staff also assisted me to use the self serve printers so now when I return I will be a pro.

Pikesville office supply reminds me of how businesses used to be - - lots of personal attention and…read moreknowledgeable people to help you make decisions. Any projects I have asked for their help on has been completed perfectly. And they have a large selection of any supplies one needs for their office.

I went in looking for printer ink and couldn't find it. I was helped in my search by an employee…read morenamed Gin. He was very nice and friendly and when I decided to use a printing machine, he walked me over and explained how to print copies. I was able to quickly print and go and save time and money.

I've never used the printing services at this location, but have purchased lots of supplies and…read moreevery transaction has been pleasant. The employees are very helpful in assisting me in finding what I'm looking for. Always very pleasant and anxious to follow through. When it was time for a new printer, they were very helpful and, frankly, honest in talking me into not buying more printer than I really needed. Very dependable place.

A great place for promotional items, business cards, printing, signs, advertising products and…read morepromoting your business consulting. They are diligent and get what you need when you request it. I get my business cards and promotional items from them. Richard Hornig Excel Mechanical Contractors

I was honored to visit Strategic Factory and meet with Jeffrey Spokes and Allie Sartori. Strategic…read moreFactory is a robust one-stop, all needs, business to fulfill all of your innovative and creative campaign and essential strategies to engage new and existing clients. They provide one-on-one partnerships to assist you in marketing, printing, promotional products, graphic design, signage, customized apparel, and more. Upon walking into their headquarters lobby, you are overwhelmed, intrigued, engaged, and fascinated by their trophies, wall designs, images, and modern culture. You are immediately and happily greeted by their staff. Strategic Factory is interested in you and your goals. They ask the right questions and learn about your objectives. Then the fun begins. Your hosts take you on the grand tour of the factory, operations, and corporate headquarters explaining everything in detail along the way. For the inquisitive, they are honest and openly discuss any questions you present to them. State-of-the-Art is an understatement when walking through Strategic Factory's design, production, delivery, warehouse, and corporate operations. Nothing is left to chance. The history behind the inception to fruition of Strategic Factory's current operation and its current growth projections are phenomenal. Strategic Factory is a true success story of the American Dream. I loved their showcase of products. If you can think of personalizing something, they do it, and do it right! If you own a small, medium, or large business, I encourage you to contact Jeff Spokes directly and as to meet with them, at Strategic Factory, in Owings Mills, Maryland, for the grand tour. They made me "Rock Star of the Day!" Unfortunately, I can only give them 5-stars. They rate way above 5-stars. Kudos to Strategic Factory, their employees, their culture, and their products.

Prior to moving to a new house, I contacted PVI to remove my office furniture that I had purchased…read more20 years ago. When I spoke with them they still remembered me and offered to remove the stuff at a discount! The removal happened as planned 2 days later and I couldn't be happier. PVI has the best customer service and is fantastic to work. They really earned my 5 star rating. Thanks PVI!

Very poor customer service! I called them about some nice office furniture that our office was…read moretrying to get rid of. The person I spoke to said he would be interested in seeing some pictures of the desks and cubicals. I drove all the way down to the office (over 20 miles) paid for parking, took the pictures and emailed them to the guy. I followed up with another email, then a phone call. He didn't have the decency to return my call or emails. A complete waste of my time. Wouldn't consider using them at all.

I visited this location to print some documents (because who has a printer at home these days?)…read moreand had a pretty seamless experience. There were 3 workstations where you can access Microsoft Office, design software, the internet, etc. I was surprised that I needed to select a maximum amount when entering my credit card instead of the fees accumulating as the minutes passed. There is also no option to extend your time, which I found unusual and inconvenient. Other than that, I was greeted when I arrived and would not have hesitated to ask for help if I needed it.

I do not recommend for any print orders of any kind. Placed an online order for event posters…read moreyesterday. Came to pick up the order but at first no one could find it under my name although I am listed on the receipt as the person picking up. Finally found the order only to find that at the super high rate of $70 per poster the order was not correct. When I asked for a discount of some sort ... "As a courtesy, " explained the team member "I will allow you to wait in the store instead of having you come back. It will only take about 30 minutes." Not actually courteous though. She continued to express that if I had ordered in the store I could have gotten a discount since the order was incorrect but because I ordered online there was nothing to be done. Not a care in the world for my inconvenience. I couldn't get the posters fast enough from my normal provider and so went to the location that guaranteed fast service and was five minutes away from my office. A five minute pop in caused me a 45 minute delay and I had to cancel a meeting because the posters were not ready after an email alerted me that my order was waiting for pick up. Not one single apology or empathetic gesture. Mistakes are expected and every one makes them. Poor service and response is unacceptable.