My partner and I like living here very much. It's quiet, neighbors are respectful of each other, and we just in general feel a nice ambience in the area. Also, our experience is that if you have anything that needs fixing, they promptly take care of it! read more

Lived here for 4+ years and every time I need a service done they are fast to respond or get another service company out. No issues with management or techs. Super friendly. read more

WARNING!! They will try to keep your entire security deposit and charge you exorbitant, wayyyy over market price to fix the most basic things. They charged us $90 for a curtain rod that was askew and $165 to replace some small kitchen window blinds that were already damaged when we moved in. It's very clear they are jacking up the contractor's prices (when they clearly have in-house contractors) in order to take "labor" costs out of the deposit. While I disputed the charges, it was not very effective. They are planning on you not documenting and getting tired fighting them. DOCUMENT EVERYTHING. And NEVER trust these people. No matter how nice they may seem they are not in this business to help you; they are here to take as much money as they can from you. read more

Centurion is by far the worst company I have ever dealt with. I still can't understand how what they are doing is legal. I attached screenshots pf out conversations. They had me pay a $1,300 deposit on an extremely small and run down apartment with a $2,000 deposit already put down. FOUR other people were living there not on the lease and without my knowledge prior to moving in while heavily infested with fleas. I was there for only four months. I got extremely sick about a month after moving in and my roommates purposely blew their weed smoke into my bedroom window. I reached out to Centurion for help, and they told me they were terminating the lease because they were smoking weed on the property. I had to move out for fear they would hurt me or my dog (they had threatened me countless times) and wasn't safe. I lived in my car for a month. They refused to give me my deposit back and ended up not terminating the lease. I have never been treated so poorly by any other company. read more

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I initially moved into a cheap studio when it was owned by IPMG, eventually getting bought out by Centurion. It was the first thing I got cleared for, so I took it. Corvallis has been a notoriously tight market for years now. They let me renew early each year, leaving the rent alone. I had zero issues with moving out and getting my security deposit back, aside from a modest $20 carpet cleaning fee (which was fair). They sent a check to me within a week of my lease ending. If you communicate well, you'll find that renting with Centurion to be seamless. Thanks, Melissa! read more

The team at Centurion has been phenomenal to work with. They've responded to all my requests quick and professional. I highly recommend renting from there. read more

Garbage firm only in it for the money, they do NOT manage ANY of the properties they own. They GOUGE tf out of prices (450sq ft renting for 1100 before utilites and WSG) This company should be shutdown and the owners should be invstigated and arrested for fraud. read more

Avoid this firm at all costs. Centurion took over our Albany, Oregon, apartment complex in early 2021. Their tenure began as a comedy of errors; for instance, they'd neglected at first to include utility charges in our monthly rent, forcing tenants to make second immediate "whoopsie!" payments to make up the difference, like we'd suddenly forgotten. As a property management company, it adopted the veneer of efficient professionalism over a far more scatterbrained truth. It was kinda sorta cute, like watching a puppy master a treat ball. However, Centurion jacked up rents when and as much as the law would allow, eventually giving me a series of options, all of which, interestingly, ended with the exact same amount, whether I signed a lease or continued month-to-month. No matter: No way. Too rich for my blood. In February 2022, I submitted a notice to vacate four months before the increase kicked in -- an increase, I may add, that my neighbors did not see. (Most complained about having to pay less significant spikes.) All went smoothly until today, June 23, when I received a security deposit statement assuring me that not only would I never see my $775 investment, I, in fact, owed Centurion more than $1,200, from which they graciously subtracted my deposit, so actually, I only needed to fork over nearly $500 for what any sentient landlord would consider normal wear and tear over a three-year period. No mention, of course, of the $885 I accidentally paid them (sorry; it was pure reflex) for June, a month in which I spent not a day on the premises. THAT they pocketed, natch. I didn't damage my unit, nor did I even use the stove until late 2020 (I may have opened a drawer three or four times pre-COVID), but apparently cleaning crews needed to vaccuum vigorously, blast appendages wiping down counters, snap bones and twist vertebrae over a bathtub and two sinks (that "touch-up paint" must have resulted in exorbitant physical-therapy bills), destroy their backs replacing bulbs, and surrender their firstborn to extract nails from a hall closet I used primarily as storage. I certainly had no reason to drive nails through its wall, because I had no space to hang anything. And I rarely ever opened its door. Hell, I barely had TOOLS. Now, all of a sudden, I'm the Bob Villa of 600 square feet. In comparison, I spent more than a decade at my previous apartment, whose property manager charged me nothing when I moved. In fact, I believe I received some of my deposit back. Here, I spend roughly three years in a place, work 11.5 hours daily in an office for much of that period and am not even at home, and get strong-armed to vomit most of a paycheck toward the state capital. Steer clear of these incompetent, thieving, property-devouring vultures. read more

I have the misfortune of owning a business next door to one of the properties Centurion "manages". I use the term loosely because clearly, no one is managing this property. This week my employees swept glass out of our driveway from the broken windows, our recycle bins keep being stolen and appearing on their property filled with garbage, abandoned shopping carts are left in our driveway and parking lot. The neighbor on the other side, also a professional and trying to run a business, has had the same experiences and worse, with garbage being dumped on his doorstep for his clients to step over. The police have been called numerous times but they can only do so much. We have both called Centurion repeatedly but they don't answer their phones and if we leave messages they never return them. I was promised a call back six months ago and still nothing. They are irresponsible and care nothing about doing their jobs. Horrible. If I were the owner and knew my property was being vandalized, I'd be very angry. But apparently they keep the owners in the dark while collecting their money. read more

Worst management company I've ever had the displeasure of working with. After raising the rent the max they can they go after long term tenants who don't pay as much a new move ins. Violations left and right and showing up all of the time taking pictures and making tenants uncomfortable. We've never had any management company be this intrusive ever. Changing rules/suddenly enforcing rules that were never enforced before. It's pretty clear by now they hope the long term tenants will give up and self evict so they can charge the higher rent for new tenants. Vague notices so they can violate you again and add fees. They lie to your face and come up with excuses when they are called out on it. Carmen in the office is one of the most rude people I've ever spoken to- snotty, condescending and just makes up excuses to justify poor behavior. I send emails that never get responded to, even after months. When notified of illegal activity and of major safety concerns in the complex no action was taken. The list goes on and on- if you want to avoid a HUGE headache avoid this company at all costs!!! read more

This company is now managing the property where I live, before I was dealing directly with the property owner thru one of his employes, later they assigned me with Balance Real Estate and last week October 2022 I fund a letter on my door instructing me to proceed and make my rental payments thru their portal, no instructions at all but it was easy to use because they're using the same platform of Balance, appfolio.com Since I was directed to do the payment with them because they're the new managers I assumed that internally the property owner and the 2 companies involved created the way to move the property database from one web portal to the other one, that is the logical procedure. When I went to do my payment on Centurion portal all my information was almost there, just few missing things, as a final user I had not realized that the 2 portals where active and both charge me the rent payment, as a result of a so bad overdraft on my checking account. Balance immediately send me a check to cover the issue, the payment wasn't even clear when the check was on my hands but since my account is seriously compromised the deposit was left in hod until 11/11/22 as logically the payment to Centurion finally drop on the return for NSF. When the issue just happened I called and I been "helped" by Carmen, this person have no idea about how to be with the customers, zero tolerance, zero idea on managing issues, zero courtesy... she's a jerk (actually the real workd starts with B but I don't want to be that rude). When I got the SMS, called back, she never answered the phone calls, I left a VM then she return the call stated that they have to charge me the NSF fee because it was my fault to not pay attention on my payment portals, she was pointing that it was totally my fault because I had no common sense, how come you treat a customer telling that? As a customer I'm expecting to have all solved by the provider side, if they cannot handle what we can expect from them? Now I have on the new portal no reflect on my security deposit, a late payment and a fee to pay for $42. I think that my next step will be at the small claims if this cannot be solved in different manner. If you have to deal with this company, skip Carmen, and look if they have another person. read more

Okay, I totally get that rental properties are a hot commodity in this area. I also understand that desireable properties often have quite a bit of interest, even applications to lease said property. But, when I call during business hours to inquire about a property over a week ago, and receive no reply, that's strike one. When you currently have a property listed on multiple web sites and no updates on the status of said property for potential lesees, that's strike two. And when, despite strikes one and two, I go into your office to check out a key and your receptionist not only says, "There's 9 apps out on that property already, they go fast," and stares at you expectantly, waiting for you to leave--no offering alternative listings you may have, no customer service to speak of, no offers of an add to a property availabilty list email, nothing--that's strike three. The icing on the cake? Your web site and your Facebook page tout your excellent customer service and willingness to match the perfect home with the perfect renter, and your front line doesn't follow through. That is not excellent customer service. Bad form. read more

If I could do zero, I would. Applied to this place 2 and a half weeks ago. Their communication is so bad I thought they were scamming me. They lead us to believe we were approved/going to be approved. They constantly asked for more information from us but wouldn't process our information, and it would take us days, even a week at a time just to talk on the phone to someone about it. We were told we would get the keys to the place and then all of a sudden they said they sold the unit to another property management, and we have to now get approved by them..... My current landlord couldn't contact them to give a rental reference, and the new property management couldn't get in contact with them to transfer our information. I have never thought I was being scammed so hard (and they weren't scamming me, they were just actually that bad at their jobs). On top of that we received attitude, where there should've been gratitude for our immense patience. I don't normally complain or leave bad reviews, but if it can save another person weeks of their time, it's worth it. read more

Centurion Property Management helped me apply for my very first apartment, and I was approved! Yay! I'm moving from out of state, although that can seem kind of stressful and time consuming, Centurion made it rather easy and speedy. A big special thanks to Karen. Even though they have many apartment complexes and clients they have to work with, Karen made me feel like I had her utmost attention. Thanks again Centurion Property Management. I definitely recommend Centurion if it's your first time applying for an apartment. Cheers read more

This company took over the management of my duplex in Mill City Oregon. After almost 6 years of living there with no missed payments and doing a ton of the maintenance on my own because they sucked at responding to it, I finally purchased my own home. I cleaned the duplex out from top to bottom, took all the drawers and cupboards out and washed them, replaced a broken gate in the backyard, put in my own garbage disposal, and I had the best yard on the block. My aunt happens to be the owner of this duplex now so I specifically made sure it was cleaned to the brim so she did not have to. I did not however paint or shampoo because the carpets have been there for over 15 years and the whole time I was there, I was shampooing them often. I also rented this house under a different owner who let me do all of the movie in cleaning on my own so I could get in faster. This company only had records of my 1600-dollar cleaning deposit so my first and last month's rents and my pet deposits were just thrown out I guess. Now that we are moved out they have sent me a letter threatening collections if I don't pay another almost 3000 dollars after they kept my 1600. I do NOT recommend using this company for ANY reason because they are dirty! Very Very dirty! The next call they will be getting is from my lawyer! read more

Do not rent from centurion they will tale your security deposit and lie about the reasoning as to why they kept it. Centurion took my 2500 security deposit and they gave me a no cause 90 day notice to vacate after I had only lived at the property for 1 year, I had paid over 5000$ to move in and they kicked me out for no reason after 1 year because I got arches to help pay my rent. They discriminated against me, the owners told maintenance workers that I was getting section 8, which I wasn't but I was getting help from arches to pay the rent because I'm a realtor and being in sales, sometimes you don't get a sale for 90 days or more. I qualified for arches to pay my rent for the 1st time in my life and the landlords told a painter who they sent over to the house that I was getting public assistance. The painter they sent over to my house, was their brother in law. He had asked me to move some stuff on my porch so he could paint, I was dealing with a emergency at the time he had asked me the bathroom was flooding when I went and did a load of laundry water started shooting out of the shower. Clogged drain lines the property had always had this issue and so when I told the painter I couldn't move the stuff because of the emergency inside he said ok I'll just go ahead and paint and anything that isn't moved will get sprayed on amd ruined. I said you can't do that and he said to bad and that point I felt disrespected and asked him to leave. He said no he didn't have to leave it wasn't my house it wasn't my property and I had no rights as a tenant to tell this man to leave. One of the reasons arches was paying my rent is because my mental health was suffering, I had actually moved in that house with a domestic violence grant from CARDVA. Coming from a situation where I had to flee from an abusive domestic violence situation, where I would have a man yell at Me, was what retriggered the ptsd I had when the man on the porch refused to leave, yelling at me, at this point tempers were flaring up and I had to call the police because this guy refused to leave. Cops came and said that because I didn't own the house that sure as shit I didn't have any rights to tell this man who was yelling and screaming outside my house to leave. Cops left as me and my daughter are inside crying because this crazy dude is outside yelling literally waiving a pole around in the air of some kind in a very threatening manner. He yelled to the whole neighborhood that I was just mad that i didn't own my house and that arches had to pay my rent. That's why I was mad, because I got public assistance and couldn't afford to buy my own house. As far as my neighbors knew, I was a successful real estate agent they had no idea the trauma I came from and that everyday was me learning how to adjust to a new way of life as a survivor of domestic violence. They didn't know arches was paying my rent. And this painter guy he shouldn't have known either. But he did because either Centurion told him or the owner either way its discrimination. Then they Had a move out Date of December 12th, right before Christmas. As a single mom with 3 kids I had to move out and pay another large sum of money in 2 years of time to relocate and then not only did they kick me out during Christmas they took my 2500 security deposit and made up bs reasons why. I took a video on my way out of the house. The dishwasher is running in the video you can clearly see it working and they charged me 400$ for a new dishwasher. They charged me for the cleaning of the house and it was just as clean as it was when I had moved in. They charged me for screens they said were kicked in the little screens that cover those holes are at home depot for like 12$ and the screens were never even on the house when I moved in. They charged me for a new shower head when I had moved in the shower head had broke and I bought myself a new one amd I took it with me when I moved and they charged me more money then 4 of my shower heads were combined. They charged me for a ladder that they left on the property b4 I moved in somewhere behind the house. I didn't know the ladder was even there. They charged me for a Tiny paint mark my daughter had gotten on the trim of a door it was washable paint it was only on the trim and they charged me a crazy amount if money. It is not my responsibility to get the house cleaned for the next tenants. I cleaned the house perfectly fine if they have to hire a professional cleaner for them to rent it out next or in this case because the landlord wasn't going to use Centurion anymore so the house was going to them it was not my responsibility to get the house ready to sell. I did my responsibility and normal wear and tear on a home happens after a year and they charged me separately for cleaning the oven and the fridge. read more

This is a terrible company. I have had five appointments for service and they have missed every single one of the appointments. The tenant below has had two misses appointments, and the tenant to the side has had three missed appointments. They have slandered the owner of the apartments saying "he is new o this and does not know what he is doing" and they can't manage the rents, saying that the tenants have underpaid. Its as if teens are in charge down there! read more

If it was possible to give zero stars, thats what I would give. Centurion was in charge of managing a property that my roommates and I had an existing lease at. While the whole transition of this management itself was exploitative, months after the termination of our lease they attempted to fine us an addition $2,000 and withholding our security deposit. This money was due to the condition in which we left the house in. While the condition of the house was not ideal (the property was a college house for over 10 years and had likely never been cleaned in that time due to landlord negligence) we completely adhered to the lease that we signed prior to moving in, and in fact left the house in significantly better condition. We never signed any binding contract with Centurion yet they threatened us with potential collections and continues fines. After making multiple contacts by phone, in person, and email we still had made little progress towards getting our security deposit back. At this point it was clear to us that Centurion was not trying to work with us. We submitted multiple forms of evidence regarding the condition of the house before we moved in and our relationship with our landlord and his lack of effort in maintaining the house. Frankly, after months of unsuccessful communication it became clear that they were trying to take advantage of a group of college students who they thought were unfamiliar with the legality of landlord tenants rights. This ordeal finally ended when we notified them that we would be challenging them in small claims court to receive our rightly deserved security deposit back. They waited until the last possible day and decided to settle, giving us our deposit back. This story is indicative of Centurions shady and frankly unacceptable and unprofessional business practices that were borderline illegal. A group of 6 college students were able to see that Centurion is grossly incompetent and should not be trusted to manage property, money, or be expected to maintain professional business standards. read more

CAUTION RECOMMENDED: Due to being out of state and not able to do a pre-trip early enough before school starts, we had to do apartment searching remotely. Upon arrival the apt was very dirty, no screens, broken window frames and generally unsafe especially for a young woman. Initially did not get a response from agency, and we had to back out and lose deposit and first month's rent. We ended up finding a better place. To give some credit, they later contacted us and returned the money. read more

Terrible all lies making up excuses to get everyones money from app fees. Just to deny on false accusations.no one communicates well, ive gotten misleading info from several employees from the website as well... Dont bother trying to rent from this company. They will give you a run around. Karen was Very rude!! And multiple others from the leasing line number, they discriminate!! read more

Don't this company to manage your property!! Their management of our property was a complete horror story. Tenant constantly nonpayment so incurred court cost, late payments, but never informed had to call when payments to us were not received. When the lease was up we were told the 4,000.00 deposit would not cover damages. The list of items included a handicap ramp that we knew nothing about that they said we had to bring up to code. Damages to blinds, water damage in basement needing new carpet, the list was endless, with additional cost that would not be charged to tenant deposit but needed to be completed. I pointed out that we did not approve or know about a handicap ramp, but their pictures showed it had been nailed to our cover porch causing damage. I told them that I wanted the repairs completed ASAP as we were considering selling the property. Of course they wanted to handle the sale but we declined. They did not start the cleanup of the property for 30 days, and when they did it was not quality work. In addition they used some of our equipment with our permission to work on clean up. We spent another 1,500.00 on just the yard repair. The majority of the 4,000.00 deposit was paid to Centurion. We requested a detailed accounting of the money spent which we never received. They had placed a lock box on the property, which we asked them to give access to our relator. When we requested they compete the work, they instead removed the lock box and took keys to their office without notifying us. This cost us from showing the property as the relator was unable to get into the house to show it. Now a month later they send us bill for work that was show done on the tenant statement and removed from their deposit. This was from outside source that was supposed to have done the work in April, but now in July statement they are billing us for it. They are completely unprofessional and dishonest; we caught them in multiple lies. read more

These guys ripped us off of a large part of our deposit with no explanation! When we moved in the house, it was pretty dirty and not move-in ready. Things like the toilet and cupboards had to be cleaned, we probably spent 20 hours cleaning the place. There's much more but we found a home to buy and we had to break the lease. We had over a month to move out and clean things. We left it much cleaner than when we moved in. We cleaned the yard and picked up our dog's poop regularly. When we finally got our deposit back, it was short $665 with no explanation. I brought the check in and was told that there was $600 charge for yard cleanup and dog droppings. I asked for some kind of invoice and the manager said not to cash the check and someone would get back to me. No one has contacted us yet after 6 days. I left a phone message but no response. Even if there were a few dog droppings and extra leaves to rake, $600 was way too much to charge. To have no response was even worse and disrespectful. I do no recommended that you rent from this company! read more

I love Miranda..she is competent patient smart and professional..i have worked with several property managers in Salem..She and Centurion are THE BEST! I couldn't be happier..working with her is always a pleasure..thanks Miranda! read more

So an update for centurion management. They have filled in most of the pot holes and got word that they plan on repaving the entire parking lot. The koi pond has been drained and they now have caution tape around it and Also got word that they will be filling it in soon. The playground is still needs work but I do feel they will get to it soon.I needed a refrigerator because the one that was supplied by my wife needed to go back to her mom's and even though this was not centurions fault nor there obligation to replace the refrigerator they had it replaced within a few weeks. I had talked with Loraina in the main office and she was very kind and helpful and in a few weeks Adam with the matinance department was more the helpful and very professional about getting it replaced. So in conclusion the company could communicate better but for the most part they are helpful and professional. read more

Centurion is the worst property management company I have ever dealt with. They are extremely rude and unprofessional. Not only did they keep my entire deposit but they took my son's dad and I to court and sued us for 2 months of rent. read more

Smooth sailing so far. This is our first time using a property management firm, so we were fairly cautions, and hit them with 10 times more questions than others do, I'm sure. They were very patient with us, answered every question, and had a lot of processes in place. The process was key for me. Anyone that dialed in on operations must know what they are doing. We added another property to the roster recently, and they had that rented out in under a month. Pricing is an art form, and they do it well. At first I was afraid to give up control, but now I prefer handing it off to Centurion to manage. I get a lot more of my evenings and weekends back. read more

I have been calling and emailing this business in regards to a place for rent in town and they haven't gotten a hold of me at all. I have been trying to contact them for about a month or two now and I now know that if I am not important enough to get back to then renting the duplex out must not be very important to their business. Very disappointed. read more

i am an owner...and former crem client until earlier this year...hi mendell! i am sure you and jesse will have to snarkily respond to my review as you are both too immature to accept criticism without having to answer back. so smooth and ingratiating in the beginning , to get you to sign up and then ..well...keep on reading we are out of state owners, not slumlords. we worked hard for our 3 small houses. we want what is fair for our tenants, ourselves and the property management company. we used crem for several years, 4 or 5. and then the nightmare began. here is a list of things that occured when crem managed our properties: 1/ they paid utilities for a tenant out of our rental proceeds, until i brought it to their attention 2/ they allowed a tenant to break his lease and refunded their entire deposit, leaving us with an empty rental. never told us about that..i found out from the tenant 3/ added a new fee to owners $139.00 (or was it $159.00) a year for a 'technology fee' ( the standard bookkeeping systems that most property managers use to generate our electronic statements) when we fired them they attempted to keep the fees, 4/ the maintenance crew tried to charge us for a repair to a neighbors fence and $600.00 for unnecessary tree trimming. 5/ charged a long-time tenant $400.00 to repair a baseball sized hole in a hollow door. all of this was discovered by me this last year. imagine what i may have missed ? need more? december 2019 we are sued by a former tenant if not for the actions of centurion we would not have been subject to the lawsuit. crem evicted her rather than not renewing her lease. they then pocketed her entire security deposit and tried to charge her $900.00 more for repairs. the oregon courts found in her favor and we paid her $5k plus 10k in legal fees. we pleaded with mendell to return her security deposit to try & avoid the litigation, since we live out of state , he flatly refused. my husband had back surgery in november 2020 and just recently suffered a stroke in march. i blame this on crem. their actions have caused us both great financial and emotional hardship that started in december 2019 and is ongoing. despite mendells youtube guitar playing and preaching he is imho ruled by one god..that of the green. their office staff is a whole other subject. i can only say i am a believer in karma owners and renters don't say you weren't warned read more

The team at Centurion is the definition of professionalism. While working with them they have been quick to respond, thorough in their response, and thoughtful in their answers to all of my questions. In the incredibly combatant and conflicting market that property management can be Centurion provides stability and consistency of high standards. I would recommend them to manage any future properties in Salem in an instant read more

All of my encounters with the staff at Centurian have been exceptionally professional and pleasant. I can tell that the staff care about me and are always willing to promptly meet my needs. There's always someone available to take my call which I appreciate. read more

1. The receptionists are very nice people, but they do not communicate with anyone else in the office. I spoke with Amber about changing our lease to month-to-month and she told me not to worry about it, it was possible, it happens all the time. She gave me Miranda's email address just to double check. Nope, no month-to-month possible. That's fine if that is the policy, but don't give out false hope. 2. All over all four of our applications, it stated that we would not be moving in until August 1. When my roommate showed up, the lease stated we would be moving in that same day and they tried to get us to pay a prorated rent for half of July. I had to call the office every 30 minutes, just to get a hold of someone to fix the problem, which they did. Although, they tried to blame my roommate for the mistake. 3. After we moved in, our bathtub broke and we could not turn it off. It was dumping hot water out of the faucet (not fully on, but way more than just a leak). Because this was during the holidays, it took them 2 weeks to come and fix the tub. So for 2 weeks, we had hot water constantly running. Our electric bill more than doubled and we asked for compensation, they offered to pay $20 of our nearly $300 bill, claiming that we were the reason for the extra charges because it was cold outside. We did not run the heaters at all. I did not respond to the email offering this because I decided that the best option for us would be to not piss these people off. I was worried they would find reasons to keep our deposit at the end of our lease. 3. 6 months into living in this apartment, mold started growing everywhere. At no time did we have furniture up against the walls. We constantly had fans on and did not let the apartment get stuffy, yet the mold still grew. It was all over the house. As per our rental agreement, I put in a work order. They sent the maintenance man with a bottle of bleach and that's it. He told us that too many people were complaining about mold, that it was in the walls, and there was nothing they could do. Well gee, what other major problems do they know about that they aren't telling anyone about? 4. After we moved out and returned our keys, we were still charged rent for the next month. I received an automatic email thanking me for my payment before money was actually taken out of my account. I immediately called the office. Amber answered and told me not to worry about it, the system just has to process that we moved out and that NO money would be taken from my account. The very next morning, the money was gone. I had to call multiple times that day because I was told I could only speak to Lorena, who seemed to always be busy and did not ever call me back. I had to go in person just to speak with her. When I did, she blamed me. She told me that if I didn't cancel the auto pay, they had no control over whether or not money came out. She told me that she couldn't do anything until the payment processed, then she could write me a check. The next morning, the payment processed, so my husband and I went into the office. She told me that she couldn't write me a check, a different person, who wasn't there had to do it. Why then, did she tell me she could do it? To my face she said, "Maybe this is one of those times, where you learn about how technology really works." Again, blaming me for this. She is so incredibly rude. After I picked up our check, I received an email saying all future payments were cancelled, something I didn't initiate. So they could have fixed this problem from the beginning. 5. When we got our deposit back, they charged us an extra $220 because they "had to clean the entire apartment." My husband and I spent two whole days deep cleaning that apartment. It was spotless. They claimed they had to clean out the fridge, the whole bathroom, all the walls, etc. I have pictures of everything, that place was cleaner than when we moved in. read more

If I could I would give this business a minus 100 stars. Absolutely the worst property management company! Ratty looking properties, shoddy maintenance ( if it's done at all), dangerous conditions(think black mold) that go unresolved, unresponsive management. The list goes on and on. We recently had an encounter with a tenant of one of their properties who became violent and threatening. Tried reaching management but they don't answer calls or messages. Worst neighbors in our neighborhood ever. read more