Enjoyed our stay. Good location close to subway stop. Clean rooms and excellent view from my room…read moreon 34 floor. The resort fee seems a bit high but we did enjoy the observation deck at Prudential building that was included. The club lounge was good and restaurant on second level. Only complaint was the bathtub and shower was outdated. Victoria at concierge desk was very helpful.

I've been coming here on and off for decades and sadly the trendline is down. From the…read moredecor/finishings in the rooms, to the 72-hour cancellation policy to restaurant food to the surrounding mall which I'm guessing has been dead since Covid (and formerly was vibrant), it's all trending the wrong way. The worst is today I had a simply stunning "customer service" experience on their "Service Express" line which makes a joke of the whole concept. First I had to call on speaker because the phone was broken. Second, the agent was combative beyond imagination trying to convince that I'd left my DND tag on the door -- when we absolutely didn't -- because they'd failed to restock the in-room coffee (but, uh uh, made up the room -- so more proof that DND was not on the door). She was the worst listener ever, interrupting me the entire time. Final hint: if you don't want people to complain in public, give them a way to do so in private. You've got not public email, the Twitter link to your account gives a 404 error, and I'm not calling the Service Express line to complain about Service Express.

The renovations here were absolutely worth the wait. I love the new spaces, and the redesigned…read moreExecutive Lounge is stunning. This is a large conference hotel, and over several stays I've consistently been impressed by the customer service. My first visit was while the hotel was still under construction. I actually lucked out with a lower rate because of some of the negative reviews at the time, but what stood out to me was the hotel's transparency. Before I arrived, they sent a note explaining the construction and even provided bonus Marriott points for the inconvenience. I also found the rooms to be exceptionally clean and spacious, which is why I continued returning throughout the renovation period. The location is another major plus. It's an excellent area for walking, shopping, and dining. I just returned for a one-night stay and was honestly disappointed that I couldn't stay longer to enjoy all of the updated amenities. Kaiya at the front desk checked me in with such genuine warmth that it restored my faith in hospitality after a few disappointing experiences elsewhere in Boston. I had a last-minute work schedule change and needed an extra night after I couldn't extend my stay at my previous hotel, and the welcome made all the difference. The housekeeping staff were also warm and friendly, and Haley was incredibly prompt and helpful. Boston is an expensive city, but I believe this hotel offers outstanding value for the nightly rate. Between the beautiful renovations, excellent service, spacious rooms, and convenient location, it's become one of my favorite places to stay. I can't wait to come back. Valet parking is $72 so may want to consider a nearby lot of street parking which is free 8pm-8am: you would just need to review the signs carefully

This is the worst Marriott property I have stayed in. The rooms were incredibly small, featuring…read moretwo full size instead of two queens. The walls were PAPER THIN, where you could hear the entire conversation and movements of your neighbors. We were placed near the elevator, which can be heard humming and squeaking through the paper thin walls all night. Our room was not clean, with streaks and smear all over the interior of the windows. Our bed sheets had a hole in them. The bathroom tub has grout that was crumbling and falling into the tub. While the location is convenient and walkable to much of Back Bay, I'd prefer to stay elsewhere on our next trip to the city next month. There was black mold on the ceiling of the shower. Maid service did not bring us any washcloths, only hand towels.

Worked with Andy on a 3 unit property that closed earlier this month. Andy is not just a real…read moreestate broker, but an advisor to my investment decision. For 6 months, he walked me through properties to help me gain knowledge of the NH real estate market. He have talked me out of buying properties that didn't meet my agenda and wasn't just trying to sell me on a property. Spoken with tons of real estate brokers in the area, most didn't have the work ethic or the depth of knowledge like Andy. Andy is currently assisting me on screening for another 4 unit investment property. I have also appointed Andy to manage the recent purchased 3 unit property, in which he continue to outperform my expectations. He wasn't just there to collect a management fee, but truly provided value through his due diligence of the NH rental market. I will continue to work with Andy on building my real estate portfolio, and have him advise me on both sellside / buyside deals.

I was recommended to Andy by my sister, who was another of his clients. Immediately after meeting…read morehim I was impressed with his professionalism and energy, and I only grew more impressed through working with him. We used him both as a seller's and buyer's agent, for the sale of one house and a purchase of another. Throughout the entire process he promptly answered any questions we had (there were many, and frequently repeated) at any time of day. Any information that he wasn't sure of he was clear about, and rapidly found answers to. We were looking over a very large area, for somewhere around 3 months he drove 2-5 hours multiple times a week to showings, never complaining and always working with our schedules. When we found the right place, he made suggestions on what to offer, assuring that we were accepted. After the offer was accepted he helped negotiate to lower than we had expected. I was hesitant about our ability to even sell our house, and was in disbelief at the original price that he estimated we would be able to get for it as it was $15-20k above what I had assumed we would be able to get. He followed through with that estimate and we sold at $10k over it (for a total of $30k above what I had expected to get for the house) on an offer that we received within the first week of listing the house. I'm writing this in front of my fireplace, in a new house that's over double the size of my first one, with hardwood floors instead of laminate, that I'm paying nearly the same mortgage for. I am confident that there is no better agent in New Hampshire.

Katie is a consummate professional. She cares deeply for her clients and always does what is right…read morefor them. As a lender, I see the all of the effort Katie puts in for her clients (something they may not even realize). I highly recommend Katie for your real estate buying and listing needs.

Katie O'Regan helped us find a home and it was exactly what we were looking for and in our price…read morerange. Katie's attention to detail, prompt response time, knowledge and expertise made this the easiest real estate transaction we've had . We always felt like we were her number one priority. If, and when, we need a real estate agent in the future, Katie is the only one we would consider .

Lori is an incredible real estate professional and we can't recommend her enough. Working with her…read morewas an amazing experience from start to finish. Lori is at the top of her profession and it quickly became obvious why she is one of the leading broker/agents in the Seacoast area. She always gave us the right advice about how to price and market the property. Her expertise paid off quickly as she was able to generate a lot of interest in our house that culminated in multiple offers, all over asking price, within the first week the house was on the market. We feel grateful that we found her and give her our highest recommendation.

Lori was the perfect fit for my needs and deserves all the credit in the world for helping me find…read moremy dream home. She is responsive, knowledgeable, resourceful, knows the market inside and out and is also just a great human being in general. In fact, after we closed on my house, she sent me the original email I sent her that had all of the most important features of my ideal home and guess what? Every single essential feature I was looking for came to fruition through her hard work and diligent expertise. I can't recommend her highly enough!!!!

We reached out to Joanne Stone in the Spring to sell an out-of-state property in that belonged to…read moremy Dad, who recently passed. Due to the great distance, the family was unable to travel to Maine. We found Joanne (via Google) and she was super helpful from day one. We were blessed to find her. From visiting the property, coordinating a locksmith, hiring a landscaper, recommending a local attorney, to researching comps, Joanne was A class and the communication/professionalism was superb. Joanne was was highly efficient in selling the property for us and the process could not have gone any smoother. We received multiple offers immediately and closed in about a month. Both the buyer and sellers are highly satisfied with the transaction and outcome. I highly recommend Joanne Stone for anyone buying/selling real estate.

If you are looking for an expert in the field of Real Estate in Southern Maine, you really should…read morecontact Joanne Stone. I have purchased 2 homes through her in York, ME and she has also handled sales transactions for some of my family members. She is the consummate professional, very honest, and very dilligent. She was even a featured agent on HGTV's Beachfront Bargain Hunt. You won't find a better person for the job - if you are buying OR selling.

My husband and i cant not say enough good things sbout our realtor crystal baez. As you know if you…read morehave been following the housing market and are trying to buy .its rough ! Crystal makes it so much easier being knowledgeable and professional and very kind . She makes you feel like family and it actually makes that stressful time fun! We closed on our house 6/23/23 and she was there every step of the way! Do your selfs a huge tavor and advantage if you need an excellent realator Crystal is who you want you eill not regret it John&elaine Hunt &Sweet Abby. Thank you!!!!!!!

It's said that timing is everything; I believe God brings people together. We were first to arrive…read moreat an open house at a property in Deerfield, NH and before walking into the home, we knew this was the place for which we'd prayed. We met Crystal inside with the seller and after engaging in very friendly and easy conversation, we agreed to have her represent us in the purchase of the home. Though Crystal was professionally associated with the home owner; she honestly represented us in the successful purchase of the property. She was responsive, patient and informative. I would highly recommend her services.

Can you post negative stars? Recently rented a place that this group represented. Broker Luanne was…read morerude, unprofessional and harassing. Never showed up at the property between ownership and as we moved out tried to make us pay for cleaning and services that had nothing to do with us. I would avoid at all costs. Caveat emptor!

From the owner: Anne Erwin Sotheby's International Realty has had a leading presence in the southern Maine real…read moreestate market for over 35 years. Founded in 1980, the company offers a wide selection of oceanfront, ocean view, waterfront, water view, and distinctive homes in every price range in southern Maine including York, Cape Neddick, Kittery, Kittery Point, Ogunquit, Wells, Kennebunk, Kennebunkport, South Berwick, and Eliot. In 2016, our second office at 19 Beach Street in Ogunquit Maine opened.

I had a wonderful experience with Cindy. Besides her very pleasant personality she knows her…read morebusiness very well. Cindy is professional, right on target and kept me informed throughout my whole selling process. The final sale went as smooth as can be.

From the owner: Living and working in the Maine seacoast area for 30+ years! I live assisting buyers & sellers of…read moreproperties in Maine & beyond!