I called Mike Norman Realty with a simple question about a condo that I was trying to rent for the…read morecoming season. All I wanted to know was lf they had received a text that I had sent them. I never even got a chance to ask before the person on the phone launched into tirade about how busy they were. I got the feeling that I was somehow doing the wrong thing in actually asking a question. The person was both abrupt and dismissive. I ended up canceling the booking. If their business is so good that they cannot show common courtesy to their customers, they don't need my business. I went online and booked a better place through another realtor who could not have been more accommodating.

We stayed at Anna Maria Island for the week and the Condo was beautiful, very clean and convenient…read morefor accessing the pool and beach! I highly recommend them! You will not be disappointed!!

I'm so sad to write this review because honestly, the property was very nice. We had almost no…read morecomplaints. And then came the charges after we left. Keep in mind I had had multiple phone conversations, we confirmed a one month rental while we waited to close on our house, and everything seemed on the up and up. Then they said we hadn't informed them there would be dogs and there was a pet fee. I replied oh yes I did, it was the first email I sent and the first conversation we had in late June. They said well whatever we are charging you. I said no, I told you about the dogs, and we negotiated the month long rental fee which I agreed to pay, and you already knew about the dogs so I assumed it was in that total amount. Then came the rudeness, the gaslighting, and shutting me down. They are not interested at all in customer service, even though I have in writing that I informed them of the dogs. The dogs were part of the deal from the beginning. They charged the card they had on file without my approval and with no additional paperwork signed. On their invoice, it tells you you can go to YapStone Inc if you have complaints about the charges. I did, and followed the info to Florida. The number they tell you to call for Yap immediately is picked up and hangs up on you. So clearly not a legit business number. They also give you a number for Florida Office of Financial Regulation, but THAT number is a scam trying to sell me fake Medicare. Wow wow wow. So now not only do I think the company is just unethical and rude, but I am wondering if this is a fraud scheme from top to bottom because their payment processing company clearly isn't a legit business. There are lots of rentals in Florida folks, look elsewhere and get it from a mom and pop owner who won't scam you like this.

Vacation Renters Beware! We booked and paid for a vacation rental 3 months in advance, had a…read moresigned contract for the rental, received multiple confirmation emails and phone calls... then got a phone call 3 days before check-in that our "rental was double-booked" and they needed to move us to a different rental. There were not any comparable units available with the key elements of the unit we had already paid for - updated furnishings, sleeps 6, a pool and across the street from the beach, and they didn't offer a discount for these "less than" alternatives. They did refund my money, including all the "add on fees" that added over $500 to our 3-day rental price... and blamed it on the owner of the unit. NOT an honest and just business practice. Book with another vacation rental agency so you don't get stranded like we did!

Robert was responsive and conscientious with the tasks at hand. Sealed windows and trimmed a large…read morepalm. Reasonably priced. Will definitely call him with future projects. I highly recommend.

Robert is extremely reliable and reasonably priced. He replaced a smoke detector and fixed our…read morefence damaged after Hurricane Helene. He is trustworthy and extremely professional. I highly recommend.

This was the worst stay in our favorite place. We absolutely was disappointed with this home…read morecondition due to lack of effort from Anna Maria Island Beach Rentals lack of service. The cottage had no AC for 3.5 days and was only fixed when the owner was contacted and he did help with the property needs. The elevator didn't work but not needed, mold in the bathroom upstairs that is a joint venture bathroom for anyone who shares that floor. The shower was broken but usable. The doors didn't lock or shut in several rooms. There was trash in the outside cans from several stays before. The pool was not usable until we had to clean it. The home could have been a great stay but we wouldn't rent through this group again. I asked for a in person meeting to access the issues but only repaired the toilet that was not working. I also took a trip to the office listed on the website which is not located as listed or not available at all. I would suggest being sure this has been addressed prior to booking.

Beware, what you see is not what you get! We rented this unit for a week at Christmas. The online…read morepresence showed 4.5-5 stars and the owner was very welcoming and interactive. When we arrived, we found the condo unacceptable in cleanliness and condition. Since we arrived on Christmas Eve it wasn't possible to get help, so we disinfected the place ourselves using an entire container of Lysol wipes! There was coffee and crusted foods on the kitchen counters, unwashed baking pans in the oven. The kitchen cabinets were smeared with an orangish residue, and the cooktop had been cleaned as there were spills all over. There was hair, sand, dirt and grime on the bathroom floors. All the glass and tile floors were streaked, and the furniture had a very thick coating of dust. EWE! The walls, doors, base boards and light switches were filthy with fingerprints, dust and splattered marks everywhere throughout the unit. Yet they claimed to disinfect. Not 1 square of toilet paper was found in the unit, so we had to venture back out and find a store on Christmas Eve! The blinds on every window and door walls had broken and or missing slats and the unit is right off the causeway, so this meant lights 24/7. There were missing or broken handles and knobs on all the cabinets. And all of the beach chairs were covered in sand, torn, stained and/or rusted. In the morning we found ants around the kitchen sink and the sinks and faucets all rusted and corroded. There were burned out light bulbs in the lamps and the entertainment system was a joke. Each TV had 3 remotes, but the owners written instructions only detailed the use of 2 and did not specify which 2 of the 3. When we contacted the owner, he did not apologize and refused to work with us other than offering to send over cleaners. That's a joke because they couldn't even do it before we arrived! He was pompous stating he has 5 star reviews and the data to back it up. The outside of the building is bad too. Rotting wood, mismatched decking, rusted metal roofing. We fully understand it's a rental, but we did not expect a frat house! The place is a dump!! Definitely not 5 star and we would never recommend it to anyone! It doesn't even warrant a half a star in our book.

Highly recommend this very professional and responsive rental agency. The home we rented was first…read morerate in all regards. We had the opportunity to meet one of the owners who didn't hesitate to fulfill two small requests. He even offered some great restaurant suggestion. Don't look any further for all of your vacation rental needs in Anna Maria Island.

Absolutely beautiful place to stay! The condo was immaculate....not one complaint as far as…read morecleanliness. It was also very well-decorated. The high ceilings and light walls made it feel so spacious. The beds were very comfortable. My favorite place was the enclosed porch....great views of the water. It was the perfect place to enjoy a cup of coffee every morning. Would love to go back someday!! Highly recommend this place to anyone! Sonya L.

Rented a beach house for our family summer vacation and are very happy customers!…read moreRental execution was quick & easy, we knew what to expect. Pictures online reflected the current state of the rental, and everything was in good working order. We enjoyed ourselves very much and will definitely be back!

The place to call when looking for a beach rental on Anna Maria Island!…read more I've had several experiences renting from Gulf Bay Realty when visiting Anna Maria Island and all of them have been top notch! It's always such a pleasant experience working with Zita and she's really good at telling you exactly what your rental will look like, where it is and what's nearby. She's pointed me to really great restaurants and things to do on AMI. Plus, all the beach homes I've rented have been well-cared for! I'm sure their home-buying or selling experience is just as good. Jesse and Robin have been in the office on several occasions when I've visited and they're always friendly and professional.

A WAVE FROM IT ALL - 404 Spring Ave:…read more Pros - Bedrooms/bathrooms (except half bath, see below) - Location Cons - Half bath lock mechanism was difficult to engage. - Kitchen utensils were in dire need of replacement; pots and pans were scratched and warped, knives were dull, plastic plates and bowls had seen better days. Fridge temp was set at 36 degrees. Didn't discover this until the next day after we stocked fridge. Everything on top 2 shelves froze - fruit was unusable afterwards. - The only beach equipment provided were 6 chairs, all the low-to-the- ground type, and one small, worn out beach cart. No beach umbrella. We called about this: They said "Too bad, that's what you get." Had to rent our own regular height beach chairs, a decent beach cart, a cooler, beach toys, and beach umbrella. - Ping pong paddles were worn out, no balls provided; we had to buy some at Publix. - No outdoor shower or hose. Only hose present was hooked up to the pool, unable to disconnect. We had to wash sand off our feet from a faucet behind some bushes.

If you find a place don't delay in booking. I found a rental late one night, took a screen shot of…read moreplace and price so I could call the company the next day to ask a couple of questions before I booked it (waited to book because it was non-refundable). When I looked online and called the NEXT MORNING, the price went up $1,400.00!! I asked if they would honor the price that I had from the night before and I had proof.. I was told if I could send in the pictures and time stamp of it they would honor that price since it was within 24 hours. I did. To my extreme disappointment, they did not. They offered 10% off... What a joke!! The guy that broke the news to me was nice about it (not his fault). Apparently there are no managers to speak to and no one to talk to in the revenue dept (who ultimately made this decision). It is unfortunate they would rather lose your business and potential rental income for someone. Be aware that apparently their prices change DAILY. Clearly it is profit over customer service.

For many years, my husband and I have rented on AMI. This year we rented AMI BEACH HOME through…read moreDuncan for two months. This is considered a premier rental. We will NEVER rent this house again. For starters, the kitchen was minimally stocked... Just the required pots, pans, dishes and glassware, but NO serving dishes, platters, etc. We assume their personal serving pieces were in several kitchen cabinets that were locked. MORE importantly, the owners live in a different country, and manage the electrical system for AMI Beach Home from their home abroad. We were UNABLE to use the SPA for several days while the problem was being DISTANTLY resolved. The MOST significant issue was that we were WITHOUT Wi-Fi for six days, a MAJOR inconvenience to us during our stay . After almost a week of the owner trying to fix the problem from abroad, it was finally resolved. To compensate us for our inconvenience at this premier rental, the owners reluctantly but finally agreed to compensate us with a " small gift card to a local restaurant" I will end by saying that my husband and I found this "compensation gift" AN INSULT as we were paying $700+ per night for this premier property Respectfully submitted , Bennett Prichard

Good people, helpful and honest. Did a great job for family selling house when mom had to move into…read moreassisted living.