Donald Norton made the entire process from initial meeting through the closing easy and seamless…read more He was always accessible by phone, text and in person. He knows the market extremely well, and therefore priced the house smartly so we had a buyer shortly after it went on the market. Selling or buying a house can be stressful and confusing. I highly recommend Donald Norton and The Norton Group; they are experienced and knowledgeable in the greater Boston real estate market.

I had a very bad experience with this agent, I had my property in there hands to handle and I put…read moremy entire trust in them. When they posted a listing of my property that was humiliating, insulting, and discriminating and falsely posted towards me and my property. Needless to say, I wouldn't recommend anybody doing business with them. I wouldn't want to see anyone else going though what happened to me. There are much more better professional well known agents elsewhere.

Update: We used Caroline again to buy our new house. Had another great experience! She was kind,…read morecompetent, and patient. It took a few months in a tough market, but we ended up in the perfect house. Happy to recommend her to anyone.

Caroline is the BEST there is! After my family hired her to sell my grandmother's house in…read moreWatertown, I used her to buy a condo in Waltham 4 years ago. Working with Caroline was so great that I hired her again this year to sell that condo and to buy a house in Marlborough. Caroline treats her clients like family and has a vested interest in the outcome of her sales. I appreciate her honesty and frankness when looking at properties - she will be honest if she doesn't think a place is worth the investment. She made a very complicated and stressful process as easy as possible and worked very hard to make sure that I got exactly what I wanted. Caroline is the antithesis of a typical agent: honest, fair and hard-working! No need to waste time considering other agents - Caroline is simply the best!

We are grateful to have found our way to Melanie and her team in 2022 and recently closed on a…read moresecond property with team member Linnea. They are my family's go to real estate agents in MA and we feel comfortable and competent in their hands. They seem to go the extra mile and are always genuine and honest. You can't ask for more than that when you are outside your expertise.

I worked with Samantha Kelly at Fleet Homes and it was such a great experience. She was on top of…read moreevery request I made and got us in for showings asap which makes a difference in a market like today's! Her wealth of knowledge was very much appreciated during our numerous house tours especially for us first-time home buyers. She went above and beyond in so many aspects of our home-buying journey. Absolutely grateful to have worked with you, Samantha. THANK YOU AGAIN!!!

Karen was an excellent realtor to work with. She made everything so easy and seamless, and has a…read moreton of knowledge about not just the market in general, but home maintenance, renovations, recommendations for contractors/partners, and so forth- we learned a ton just from working with her, which was such an extra bonus. She was very responsive, professional, and willing to fight for our interests whenever needed- exactly what you want and need when you're buying a home. Would recommend 100% without hesitation.

Karen did an amazing job helping us navigate the sale of our condo! Her market expertise, patience,…read moreand persistence negotiating a competitive sale price maximized our profit in a very challenging seller's market. She was friendly, professional, and communicated with us regularly throughout the process. She was extremely responsive and went above & beyond to get us past the finish line. We closed successfully because of Karen's commitment. We are eternally grateful!

When I purchased my first home, Irene Bremis was the listing agent. She tried to take advantage of…read moreme and my wife's real estate inexperience by acting as the buying and selling agent on the transaction without our permission and double dip on her profit. When we raised our concern to her and presented the actual agent we hired, she ended up extorting our agent for half of their commission. Our agent did not want to get into a legal battle with her given her notoriety in the city and our agent's status as a newer player. It was a stressful lesson I learned the hard way as a first time home buyer and would like to help others avoid what my wife and I had to go through.

Eileen was a great person helping us with selling the home. We had some bad experiences and then…read morereferred to Irene. She did everything for us - she really really helped us when we had some bad interactions with other people. She walked us through every stage. We got a great deal and were able to sell our house at an excellent price and move out-of-state. I highly recommend Irene to any buying or selling their house - an excellent, knowledgeable professional and a good human being.

I recently worked with Joyce Romanow for both the sale of my house and the purchase of my new…read moreapartment, and I cannot recommend her highly enough. Joyce stands out because she is incredibly hardworking and genuinely ethical. She isn't 'flashy' and never pressured me with a sales pitch; instead, she focused entirely on my needs. When I was overwhelmed with work, she went above and beyond by printing documents and hand-delivering them to my home. Even after the transactions were finalized, she continued to help me navigate the logistics of my move. If you want an agent who is trustworthy and will truly go to bat for you, Joyce is the person you want in your corner.

Karen Yung Jack Conway & Company is not a sellers agent who…read moreis very competent at her job. I asked for three items to be put into the Counter Offer. None happened. It caused us additional paperwork later. She did a final reading for the oil tank 12 days too early and the oil ran out on the heater 16 days after closing. Karen would say she is attaching a document to an email and did not. Overall i felt she was more concerned with the Buyer than with US, her client the seller. Seller beware.

My daughtar used them to buy a condo. Rep was awful they got swindled on there purchase and sale…read moreand the night before the walk through they shut off the electric. I trusted them and did the close the next day. And discovered the heating and central ac was not working 8,000 later we had to replace it. Called the Barrett realistate didn't care. I should have stopped the sale. The owner was very rude. The complex that she bought from has banned all reps to sell condos in her complex and the 400 unit complex up the street.

I recently decided to sell my Salem, MA condo. Jenny May's name is well known throughout the North…read moreShore and I know she's been in the Real Estate Business for quite some time so she was my first choice. My condo sold in a very timely manner (within 2 months). Jenny made the process incredibly easy for me and helped me understand exactly what I needed to do, what was happening, our next steps, all of it at a pace that didn't overwhelm me. She gave me sound advice and dealt with my initial "not sure if I am ready to do this" having had the condo for so long. She's very patient, straightforward and VERY easy to work with. Jenny went beyond the call of duty with items that needed to be done for me since I am over an hour away (living full time in Maine). If I know anyone looking to buy, sell or rent, I will pass along Jenny May's card!

As an update: I will post the conversations with Kelly if she'd like everyone to see her behavior…read more This company, and Kelly in particular, are terrible. Completely unprofessional, rude, and entirely disI'm not surprised that many have had the same experience that I've had. My advice to all that are thinking about using this company in the future: steer clear.

Why bother filling out an application Kelly when your ads are based on income? I did fill out forms…read morein the past and you CONTINOUSLY told me i didnt qualify. Stop lying. Its in your ads. You also threatened to call your attorney on me. For what? A bad review?! Lol! You're only a 3 star..im not too worried. Funny how this owner responded to my fb messenger when i posted to yelp but she refused to respond to me for 3 weeks prior to my inq on an apt in winchester. Stop your nonsense.