Great service! We had a furnace problem during a cold week in December and called JDK. They were…read morecourteous and prompt in sending an experienced employee. Keith was great, addressed the problem and stayed until he was satisfied that the system was working properly. It has been a pleasure to work with JDK. I'll gladly recommend them to my friends.

OUTSTANDING !!! With a heatwave on its way, and some concerns with my AC unit. I was able to have…read moreone of they most amazing techs come out. Our tech Mike was nothing but professional, courteous and approachable. He first started off by cleaning the unit to to allow him a clear and unobscured view of the AC unit. He quickly found and fixed the issues . He then went above and beyond, by providing me and my family with a few tips and tricks to maximize the performance of our household AC.

Great experience with the furnace maintenance! The technician Kang was knowledgeable, and very…read morepatient in answering my questions. The service was thorough and efficient, and everything was left clean and tidy afterward. It's reassuring to know my furnace is in good shape for the season. Would definitely use their service again.

For the past five years, ever since I installed Amazon Alexa in most of the rooms of our home, I…read morehave wanted to attach a smart thermostat as part of our smart home set-up. We have our lights, various appliances, and other smart home devices already hooked up to Alexa, but I could NEVER get a smart thermostat installed and working properly. I was unsuccessful at installing one myself, my old heating & cooling guys couldn't get one working, and an electrician we hired couldn't get one working. I was told that something was wrong with the configuration in our furnace's wiring, or alternatively, the smart thermostat we purchased was a lemon. I had to settle for running up and down the stairs, flicking the heat controller back and forth between "heat" and "cool" manually, depending on whether I needed the furnace or the central air conditioning. With the constant wild swings in Edmonton's temperature all throughout the Spring, it was a major pain to keep resetting the thermostat manually when the rest of our smart home was so automated. Recently, when our old thermostat started wearing out and malfunctioning, I thought I'd give the installation of a smart thermostat another shot. I carefully researched the reviews, and saw that Trust Home Comfort came highly recommended. They seemed to have a lot of experience in upgrading old-style thermostats to electronic smart home systems. I'm happy to report that I was not disappointed! My first discussions with Van were great. He understood exactly what we wanted, he sympathised at my frustrations with our previous attempts to convert to a smart thermostat, and he assured me that Trust Home Comfort could solve the problem. He promised to send his best, most experienced installer (Kang). I got an appointment immediately for two days from the day of booking, which was enough time to get the thermostat brand and model he suggested (ecobee), after I asked him for his recommendation. Amazon supplied the thermostat through next-day delivery through ecobee's Amazon store, and the installer showed up the very next day after, on-time-to-the-minute of the booking we made, to install the device. (I should also mention that Trust Home Comfort has a sophisticated computerised appointment booking and billing system, so reminders are sent out via email in a timely way before the appointment, and billing is detailed and easy-to-pay online). To make a long story short, Kang was able to immediately identify the simple wiring problem that hexed us all these years, preventing us from installing a smart thermostat sooner. At one stage years ago, our humidistat control was moved to the furnace room by our old heating and cooling guy, and the wiring of the old humidistat left behind from the old location was confused with one of the power wires needed to power-up a smart thermostat. The correct wire was quickly relocated by Trust Home Comfort's technician, and the smart thermostat was up and running in no time! The old manual thermostat worked because it didn't need external power, but when previous heating companies and electricians tried to hook up a smart thermostat to the (dead) "power wire", it naturally couldn't power-up because the old humidistat wire, although the same colour as the correct external power wire, wasn't powered. Trust Home Comfort figured out what the problem was, and fixed the problem immediately. Their experience and ability to troubleshoot problems quickly proved they were a sound choice to install our new smart thermostat. The billing was detailed, fast and very reasonable. They did exactly what they promised to do, and today the smart thermostat is working EXACTLY as it should. Their technician was experienced, and set everything up exactly as we wanted. What more could I have ask for? I can't recommend Trust Home Comfort enough! Needless to say, they are our new, permanent service provider when it comes to any home heating or cooling solutions.

Very easy to deal with. Had the new furnace before the phone was hung up. Installed in a timely…read moremanor and very professional in person and over the phone. Very friendly.

From the owner: We are a small local business committed to lower prices and great customer service. read more

Full furnace system replacement. Great work and super communicative. I definitely recommend over…read moreany other.

Our heat pump wasn't functioning, and because of the reviews on YELP we asked them to send out a…read moreservice technician. The communication beforehand was excellent. The technician arrived on time, was courteous, professional and seemed to be competent. After about 30-45 minutes he told us that we needed to replace the heat pump and that it could not be repaired. We paid the service fee of about $200 and asked that they send out someone who could give us a estimate to replace the heat pump. 2 days later another technician came out, and gave us an estimate. Again, he was on time, courteous, professional and friendly. I mentioned the need to replace the heat pump to a friend who lives in our building. He mentioned another company and so we called them to get an estimate on replace the heat pump. They came out, and looked at it, asked some questions, did some maintenance and the heat pump is working! No replacement needed! Getting this 2nd opinion saved us literally thousands of $. We are so grateful for the other company and will probably not call Acclaimed! again for a repair - since either their technicians are not competent, or they tried to sell us something we didn't need. After I posted this review, the owner of the company apologized for the misdiagnosis and offered to refund the initial service fee. He was very polite, listening and we had a good conversation. He handled this with grace and so much better than other owners. I'll raise my rating to a 2 from a 1 because of this call. It was appreciated.

Logic Plumbing, Heating & Cooling came out as promised on time. Two nice young guys, Walter and…read moreMarley did the work on repairing the toilet flange. They explained what needed to be done, and what parts were needed. They were very careful to leak check their work. And after, they did clean-up, which we thought was great, because other firms we have had, did not.

Logic Plumbing did an excellent job unblocking my kitchen drain. They arrived on time, were polite,…read moreand explained everything clearly. The work was done quickly and professionally, with no mess left behind. They were planning on charging me about 600 dollars to clear the pipe in my kitchen sink cause it got clogged. I managed to bargain them down to 422$. Keep in mind it was 422$ for less than an hour of work. Overall, punctual and reliable but very pricey even with discounts.

I just wanted to put a huge shout out to Ignite Heating. On New Years Eve, Midnight we lost our…read morefurnace. They messaged me to say they had someone if we needed almost immediately. We had decided to wait until morning and have Atco come out for free to see if they could help. They were able to tell us what was wrong and how to fix it but did not have the part. Ignite messaged me in the morning to see how we were doing! On a long shot I asked if they maybe had an extra part to sell us knowing that 1. It's New Year's Day there shop is not open 2. We were not getting them to put it in so why would they go the extra mile? Well they totally did above and beyond.They got us the part and then even met us at their shop. And by no means over charged for the parts either! I just feel that what a great company. We are not previous customers or even previous repair customers so I just felt like they didn't owe us anything but did us a huge one anyways. I would absolutely recommend this company. To top it off my hubby couldn't end up fixing the problem, not only did Dan troubleshoot with him by text for no charge, he did end up coming out. Then having to find parts at 9pm went back to the city and back out to our acerage to ultimately fix the problem for very reasonable charge for his service. We were happy to pay for all their help today! My hubby had tears in his eyes when he left that there are still good companies you can trust and that his family will be warm tonight.

I like to give Ignite very top marks. I came home early from work to find my house cold and quickly…read morefigured out I had a problem with my furnace. I called them and the guy called me back within about 5 min (I think his name was Dan) he trouble shot it with me over the phone and we were able to determine it was likely than fan motor. He got the furnace model info from me and picked up the parts prior to coming. I had to wait a couple of hours as he was on another job, which was certainly reasonable. When he showed up he quickly determined the fan motor was indeed the problem and within about an hour my furnace was fixed and working again which was awesome. Trouble shooting it over the phone and bringing the parts likely needed saved a lot of time and a lot of my money. Not many companies would have done that. Ignite is great and has top shelf integrity. I'll never call anyone else for HVAC. Highly recommend calling these guys if you have any HVAC needs or emergencies.

We were very happy with this business when we used them this past winter to replace our broken…read morewater heater and replace our HVAC and water softener as well. The staff were incredibly good at communicating and were very professional. I was also happy with how good they were at cleaning up after themselves, with their willingness to come back and fix any thing (or remove anything) forgotten or left behind, and with their service when they returned to set up the air conditioning in the spring and when they cleaned our ducts. I am happy to become an ongoing customer with their good service.

We had a Hot Water tank fail on us 6 1/2 years after install (by another company). I spoke with…read moreSandi and she was incredibly amazing to deal with. She got back to me during one of the busiest weeks of a crazy heatwave. She identified that it was still under warranty even though the original company claimed it was not. She went above and beyond and saved me over $1,000 in unnecessary costs. I highly recommend this sort of professional customer service and will make sure they are my first recommendation and go to for anything Heating or cooling related. Wish I heard of you sooner!

In all my long years as a homeowner I've never met a service provider who was more helpful and…read morewilling to share his professional knowledge and advice in terms I could understand. Even though the peculiar set up of my ducting system meant that Strathcona Elite couldn't take the job, Darrell gave me invaluable advice on how to find a good company who could do it. That goes beyond exceptional busines practice.

The service was exceptional, would totally recommend strathcona elite furnace cleaning!read more

Had an issue with my hot water heater and Paul was able to come over and fix it within a few hours…read more It needed a new part which made me happy as I thought it may need to be replaced. He changed out the part and promptly fixed it for a very reasonable price. Next time I need a plumber I will for sure call him again. Highly recommend.

I am very happy with Paul's work. I live in a rural community east of Sherwood Park and most…read moreplumbers wanted to charge me hundreds of dollars extra just to come to my house. Paul's rates were extremely reasonable and he worked really fast. I originally called him out to fix the P-trap under my sink, which he fixed quickly and well, but while he was there I also asked him to give me an estimate on joining up the two hot water tanks my house uses. Not only did Paul give me a great price for the work, he did the job right then and there! If I ever need any other plumbing or heating work done I'll definitely call Paul again.

They diagnosed the problem and came to fix it the next day ...upgraded product as I requested…read more...Goid job !

The drain pipe from our kitchen sink to the main drain recently sprung a leak, and we were unable…read moreto find the source of the leak and fix it ourselves. I sent messages to a couple of plumbing outfits, but they didn't even respond. After a week of using buckets to capture the water leaking and dripping down into the basement, I gave up waiting for the first two outfits to respond and sent more messages to about 8 more plumbing outfits ... but again, most of them didn't even respond. I got 3 responses, 2 of which demanded ridiculously excessive deposits of $ 325 and $ 500 respectively. Max Plumbing and Heating was the only one who was quick to respond interactively through the Yelp messaging system, answered questions, was flexible, gave a ballpark estimate, and only demanded a reasonable deposit of $ 99. Max showed up when we asked him to, quickly found the reason for the leak, and replaced the worn-through pipe within a few hours, for a flat rate of $ 500, which was very reasonable for a 2-person crew for about 3 hours. He offered to clean out part of an attached pipe that was full of gunk but wasn't leaking for an extra $ 50, which was good and reasonable, so we agreed. Max was very knowledgeable and friendly, and even pointed out and explained some things about our kitchen drainage system that were problematic, without being asked, and didn't push or even suggest that we call him back to address those issues. Work was completed competently and efficiently. Quality of work was excellent. Value was very good. I would definitely recommend Max Plumbing and Heating!