Not trustworthy. Did not finish job. Did not have proper equipment to handle my emergency. Full of…read moreexcuses if I there was a negative star review, I would give it to them. If you want more information, contact me at orbitalinsertion1@gmail.com.

This is the same review posted on Google reviews…read more This will be the first of many reviews I submit for Pride Restoration/Jim Seubert/Armored Public Adjusters. One of the WORST decisions I've ever made was trusting this company, it's owners and subcontractors. When I say this was a nightmare, I'm not exaggerating. After a house fire, this project was riddled with absolute ineptitude on the part of management and the workers, shifting the blame constantly, delays that resulted in me being displaced from my home for over a year and a half. I'm still displaced and the stress and strain it's put on me and my family has been profound and unrelenting. Jim Seubert stayed on the job until the insurance money was in his hands and then left me high and dry. Delay after delay, not taking responsibility, blaming everyone including the City of Edwardsville for his ineptitude. It became necessary to involve counsel to even begin to straighten this mess out. The legal termination of Pride Restoration came to a head when one of their subcontractors became so aggressive with me, shouting and coming at me in my front yard, that a neighbor felt it necessary to call for police intervention. Thank God for the new contractors (who will receive glowing reviews soon) who had to go in, assess and repair almost everything that Pride Restoration touched, incur expenses of professional engineers simply to remedy the damages done by Pride Restoration. This ALL came at my cost, draining all savings/retirement money, since Pride Restoration received the insurance payout. Per their contract, subcontractors were to be paid by them for their work, which he hasn't done and subsequently, I'm now being sued. This nightmare hasn't ended yet as we continue to find out more each day. Please....if you have a fire or water damage, do not use this company. Do your homework. Especially if you are a single woman, it seems that we are the targeted prey for companies like this. Interestingly enough, because I've been vocal about my experience, multiple people have contacted me stating almost the exact thing happened to them. As this pattern emerges, I will continue to share these experiences so that the marginalized and vulnerable have all the information. After a horrendous event such as a fire/house explosion, where we lost everything, it is a vulnerable time where one doesn't make decisions well due to the trauma and shock. Jim Seubert presented himself as a public adjuster and the company as someone who would advocate on my behalf. Not only did that not happen but quite the opposite. This is exactly the time when a reputable and honorable company would walk you through this event with compassion instead of taking advantage of vulnerable people in vulnerable moments. I've lived here 30+ years. Many friends/acquaintances continue to ask why I'm not back in my house yet. When I share the story, they are horrified and incensed that this type of greedy behavior still goes on in our town. Many want the name of the company who treats people so poorly. I'm happy to provide them with that information.

Friends had their house power washed by this crew and it looked good so we gave them a call. I…read morepower wash the lower part of our house each year but can't reach the second story. SS crew was excellent. The instructions they sent ahead of time were helpful. The boss arrived exactly on time and they got right to work. All three guys had a great attitude. They went the extra mile and cleaned out a small portion of our gutters that had gotten clogged in spite of the gutter guard. Price was very reasonable. You can see from the pictures what a great job they did. Will have them come out and clean every other year going forward!

These guys were extremely professional, knowledgeable and super friendly! They did a fantastic and…read morethorough job! They explained why my gutters were not draining correctly due to the gutters being improperly pitched. So helpful! They answered all of questions too! My gutter issues have been resolved bc of these guys!! Highly recommend! Best in St. Louis hands down!!!!!

Bel Cleaning pressure washed my house a few years ago, they did EXTENSIVE damage to my siding,…read morebroke an exterior light fixture, shredded my window screens, etc. The company owner was rude to me and will not take financial responsibility for repairs. The company is underinsured and not professional.

We just had our house cleaned my two lovely ladies from Bel Cleaning Services.....They did a…read morefantastic job and were so sweet and thorough..... I absolutely would recommend them for cleaning your house.

I contacted them to help with odor due to new puppy. I called the office several times to ask…read morequestions. The lady that answered the phone was very nice and would always ask the owner and followup with me. The owner came out for the consult and smelled different areas of the carpet to make sure he knew where to treat. He also gave details on how he would treat. The price was very reasonable. I also want to add that he was on time to the appointment. For the actual cleaning he arrived at my home on time for the appointment, with his employee. They were both very friendly and did a thorough job. I never felt like they were rushing to leave. They both went over what was being done for each step. The carpet smelled so good and still smells good almost a week later. I will always call them for service.

I was referred to Dave at X-TREME in Granite City to restore water damage that occurred in my home…read morebasement due to busted water pipe. The damage was 5 1/2 ft of water and the task called for extensive mold removal. Needless to say, it was quite a large operation that required a quick response,,and an intense and lengthy follow up . X-trend excelled in all of these areas. Dave is a conscientuous business man and was very easy to work with. I was informed every step of the way of the progress. Thank you Dave and all the crew at X-TREME for making an unbearable situation bearable. I wish you continued prosperity in your business. I am sure you will do well. T. Alvarado

I hired this company to clean 4 rooms of carpet, staircase , a hallway and an area rug. My…read moreappointment was at 9am and Kerry I had a 9am appointment. Kerry arrived 5 minutes early and completed the job in a very timely manner. I had a few areas on the stairs where the carpet was stretched and he fixed those areas for me. The carpet on the stairs looks so good now. I was so pleased with the cleaning and the fixing of the carpet on my stairs. Kerry's price was so reasonable that I made my tip much larger than I would have otherwise.

Very, very poor workmanship. I was told by Kerry that he could install 3/4 inch red oak floors on…read moretop of my concrete slab on my main floor. He told us that the entire process should take no longer than 3-4 weeks. Following are just a few of the issues we have had: Issue 1. Kerry told us that he was going to use Grade 2 unfinished Red Oak. We were told that the only difference was that Grade 2 had a few more "knot holes" in it, but he would only use the best pieces to try to eliminate the knot holes from our finished floor and that if there were pieces with a few small know holes that he would install them along the outer edges of the rooms where they can be covered by furniture and he would fill them with a wood filler. He told us that after he sanded and polyurethaned the floors, you would not even notice the knot holes. -RESULTS. He did not place the pieces with the knot holes along the edges of the room. Instead, they are all over the middle of our floors. In addition, he did not use a wood filler that could take a stain and he used the wrong color wood filler. Therefore after he sanded and polyurethane the floors, there are more than 100 holes that have been filled with this wood filler and as a result there are are a 100+ holes who's colors do not match the rest of the wood floor. They stand out like a sore thumb. Issue 2. Kerry "floated" the concrete floors, as you should prior to starting the gluing process. However, he used the WRONG GLUE, when he put down these hardwood floors on the concrete. He used a glue specific to engineered wood floors, a product called Roberts 1407. Written on the back side of the 4 gallon container of 1407 are the words "do not use on hardwood floors or engineered floors over 1/2 inch thick". RESULTS- After 3 weeks of being glued, my floors are already starting to come up and buckle. I contacted a company that specializes in re-installing and gluing hardwood floors. They identified 16 different spots in this new floor that need to be re-glued using the correct glue. I also called Roberts, the manufacturer of the 1407 product. They told me that my contractor had used the WRONG glue on this concrete slab, and that due to moisture concerns associated with concrete slab homes, Kerry should have used a Product called Roberts 1540. Like the 1407 product, the 1540 product comes in 4 gallon buckets. However, the 1504 product is $100 MORE per 4 gallon bucket. Kerry claims he used up to 10 buckets of glue on this floor. Therefore, it would have cost him $1,000 more to use the correct glue. Issue 3. We contracted Kerry to do 4 rooms of hardwood floors; a kitchen, a middle room connecting the kitchen to the main den, the main den, and an office space. RESULT- Kerry only laid hardwood in 3 of the 4 rooms. The 4th room is sitting and waiting for him to put in the hardwood floors. Issue 4. Poor Workmanship. Kerry was suppose to lay a thin layer of wood filler on the floors prior to him sanding and putting on the polyurethane. He did that. However, when he sanded he did NOT get all the wood filler off the wood and polyurethaned over it. There are spots in this new floor where the top layer of the floor does NOT show off the hardwood, but rather the discolored wood filler. In addition, you can see sanding and buffing marks all over this new floor. I have had 3 different hardwood flooring companies come out in the last 2 weeks, and all made the same negative remarks about the sanding/buffing marks. Issue 4. No Responses from calls and texts by myself to Kerry for over 2 weeks. My wife and I left our home for 2 days while Kerry was suppose to put on the coats of polyurethane. When we came back from our stay in a hotel, we were appalled at the appearance of these new floors. We had hardwood in our old home and knew what the finished product should look like. I told Kerry of our disappointment. My wife was especially mad and told Kerry in no uncertain terms was this job acceptable. Kerry said he wanted to fix it and make us happy. Over the next few days Kerry and my wife texted each other. My wife was so distraught with her new wood floors and Kerry's non-responsiveness that she told him that she was through dealing with him and that he would have to deal directly with me in order to reconcile this situation. That was over 2 weeks ago. Since that time, my wife has had NO oven or refrigerator in her kitchen because Kerry removed them to polyurethane the floors AND I have left repeated messages and texts for Kerry to call me to resolve these above issues. He has not called me as of Friday August 19th and this job, quoted to take 4 weeks, is still not finished in week 9. Description of work: Tear out old flooring and install new 3/4 inch red oak hardwood floors in approximate area of 1100 square ft.

I had a slow leak coming out of a bathtub faucet in the guest bathroom. I typically try to DIY…read morethings as much as possible, but ended up hitting a dead end with this project. I called Koehne and he was able to come out two days later and fix my issue! He was knowledgeable, professional, and answered all of my questions. If future issues arise, we will be calling him again!

Talk about customer service! We were in the midst of selling our home when the buyers inspector…read moresaid he found "thousands of dollars" worth of plumbing damage in our sewer line. We called up Koehne plumbing, they sent out Mark who was beyond professional! He took our concerns seriously and reviewed the inspection report, long story short he saved us thousands of dollars by cleaning and doing basic maintenance on our sewer line! Even ran his own inspection for us to show our buyers; keeping our house (and budget) on the mark (pun intended). Highly recommend to anyone who needs high quality service.

Micah the operations manager is your guy. Fast, friendly service, good communication. Got started…read moreupon arrival. In and out in just under 2 hours. Micah did a great job cleaning our two story home. You need to go to their website to see the before after photos it's mind blowing. www.stlhousewashing.com. MY rating BEST

Disaster on every level, from the owners communicating with you to the general manager.... Don't…read morecall them to do stains on concrete!

I've used University and their subs on two portions of a residential roof - flat and pitched…read moreasphalt. Both were complicated tear offs and replacements. These jobs spanned a course of about 2 years from the time I started talking with them to finishing the job. Jessie also did copper work on a downspout and leaderhead, and added a custom iron cresting. The craftsmanship is excellent. The subs he uses are also high quality (I don't think he really employs laborers himself). The timeline is LONG LONG LONG. It took about 1.5 years to get the flat roof actually done. All the while my house was leaking (he patched it but the patch eventually failed), he had the 50% deposit, and I couldn't seem to get it to move any quicker. I also had to pretty much beg him to get the pitched roof complete when it rained in the room every time it rained outside. The start date was pushed and pushed. One thing to note - they are pretty desperate to get paid. There's no invoice and pay 14 days after, even 5 days after. They want the final check sometimes before the work is even complete. This business is running on literally dime in and dime out. With a surprise on work days ('hey, I'm showing up today!') that can catch people off guard to scramble together $10k or whatever that day. I'm not sure I'd use them again. It was just such a long process. I also like Hulsey Roofing but Hulsey is more expensive.

I worked with Jessie on our roof and at the time was ready to just pay for a new roof in cash. When…read morehe came and assessed our roof, he identified we had damage and told us to start an insurance claim. He proceeded to fight for us with our insurance company to attain money from them amounting to approximately 90% of the cost to replace the roof. This took place over the course of months of time, and he just simply kept pushing. Fast forward, we have a brand new roof that is beautiful, totally sealed, and we even had a little bling (finials) put up there for the neighborhood. People are complimenting it like crazy, and I just keep pinching myself that we were able to get this done without having to pay for most of it. Jessie is absolutely phenomenal to work with, the nicest guy. His team is great. I quite literally cannot say anything negative about University Roofing. I will be referring everyone I know to them. Thank you thank you so much!