Xavier Robby is very efficient and informative. He helped us right away as soon as we arrived the…read moreproperty. Im glad I found this place. It's budget friendly!

Original problems were solved immediately. And I have chosen the right place to store my vehiclesread more

They don't sell the bills on time and only send you the late payment notification. So they charge…read moreyou late fees and lien fees (insane ones) . No texts or emails to remin you to pay your bill

Warning to Anyone Considering Snapbox Zephyrhills - Read Before You Rent…read more I strongly advise anyone considering Snapbox Zephyrhills to avoid this facility. My experience has been nothing but stressful, unsafe, and costly, and I want to warn others before they go through the same situation. My storage unit was robbed, and despite filing a claim with their insurance partner, ClaimsPro, my claim was denied because "there was no visible forced entry." This makes absolutely no sense, considering the access code and lock were provided by the facility--so anyone with internal access could enter without leaving damage. Yet they refuse to acknowledge that possibility. After the theft, I discovered alarming issues that the Zephyrhills Chamber of Commerce confirmed they have received multiple complaints about, including: Customers being charged more than the agreed monthly rate The main entrance door often left unlocked, leaving the entire facility wide open No staff on site to assist customers or address safety concerns These are serious security failures for a place responsible for protecting people's belongings. I personally reported issues to Zephyrhills Police Department and I will file a formal complaint with the business authorities. I removed all my belongings, notified my bank institution to stop future payments, and I will never use this facility again.

This was the most affordable storage that i found, the customer service is good the indoors is…read morepretty clean. However, it doesn't get 5 stars because getting a cart is like the hunger games, they have a total of 4 carts to carry your items to your unit, but people usually grad 2-3 of them and you're left waiting for 1 to become available.

FILTHY, RAT INFESTED!!! DO NOT STORE ANYTHING YOU CARE ABOUT HERE!!!…read moreWe had constant rate increases even though they could not maintain the property at the rates they were already over charging for. We constantly complained that we saw rat droppings in our units and were told nothing could be done. After moving out of our units and several rate increases and no care for our items being covered in rat feces and urine we were the ones treated badly. Horrible customer service and no concern for our ruined items.

Very convenient and affordable however do not let your monthly payment become delinquent or late…read morefees will accumulate quickly. Otherwise the overall experience was fantastic with the assistance of the resident manager Michael Slevin. Michael is the consummate professional. He was extremely helpful when I experienced a death in the family and had to relocate. Michael was compassionate and assisted me with securing a storage unit that served my short-term needs. As a manager myself, I could only wish that I experienced half of the customer care he provided in my dealings with other businesses/managers in general. I give him a thumbs up and would recommend Storage Zone on the condition that Michael remains in his position. If not, I recommend Michael for any endeavor he embarks upon in his near future. Patrick