I recently moved to Cincinnati and needed a new optimist. After conducting research for about a…read moremonth, I landed on Dr. Hamillton, Hyde Park Optometrist. My eye exam was the MOST thorough and Dr. Hamilton explained every step with precision and humor. Importantly, I learned why eye glasses ordered from lesser committed "eye professional" offices do not work as prescribed - they are made with inferior plastics - something you will not see endorsed from Dr. Hamilton. Only the best because he and his team truly care about their clients wellbeing. My research paid off and I hope this review helps you on your journey to find the right optometrist. Truly an exceptional experience!

5 stars for Dr. Guappone. 4 stars for the pushy…read moreneed-to-buy-your-glasses here pitch. -- I found Hyde Park Optometrists thanks to Yelp (see Yelpers, your contributions REALLY make a difference in peoples lives!) My husband and I actually booked back to back appointments. I haven't been to the eye doctor since I was in 5th grade, mainly because I claim to have perfect vision, but after not being able to see (especially while driving) my family banded against me and made me go (insert mad face). And I'll admit, i was mainly not going because I thought it was because I was getting older and/or possibly because I am scared to death of that eye puff machine. Basically I'm Rachel off friends in the episode "The One With Joey's Big Break" and also where Rachel goes to the eye doctor, gets some drops and everyone has to hold her down to put them in, yeah that's actually based on my life story. ANYWAY -- the doc tells me the eye puff machine is old skool and that technology is no longer in use. Now they use these super high tech camera things and it's not *as* scary. After the camera screenings etc. the eye exam was where I seriously almost lost my shit. Dr. Guappone 1) looks like Bill Nye. 2) IS THE SMARTEST MOST ARTICULATE MAN ON EARTH (well at least in the eye doc world). He didn't give me some BS medical terms. He actually broke down what was wrong in terms I could understand and even demonstrated on a model, and as a visual learner I was super appreciative of this! Also as others have said, he is very thorough. When I started off my saying I was a perfectionist, he went on to say he was too - and hence the through exam to make sure that the exam matched up to the camera readings. I just could not believe the amount of time he took to explain both to me and my husband about our situations, preventative health, and plan moving forward. It was a breath of fresh air and seriously eliminated (well almost) my fear of going to the doctor. I cannot reccomend him enough! The only negative and -1 star. I felt like the glasses selection was a bit outdated. They had some trendy designers, but not nearly enough or in the styles I wanted. Although the young man helping me was funny and enthusiastic I was put off by how insistent he was when trying to get me to purchase glasses through them. I literally just learned I needed glasses, if I have to wear them on my face every day - I want and need to find the ones I actually like! And again, as a perfectionist do some reserach first. Albeit super friendly, would lay off the sales pitch. Overall cannot reccomend this place enough and I will certainly be back for my ongoing check-ups!

Just finished my appointment. Still love Dr. Pennell and his great staff. They always explain…read morewhat's going on and Dr. Pennell is extremely knowledgeable about discoveries in the world of eye health. Every visit is part checkup, part learning about what's going on in advanced in treatment of cataracts or what eye ailments affect different regions of the world or something like that. It may not be your cup of tea, but it's wonderful to a need like me, and reassuring that my eye health is in the hands of someone who is so knowledgeable about his field.

Our family has used this eye care center for several years. The doctor is more friendly and helpful…read morethan the rest of the staff but the staff is ok, just not overly friendly. The doctor does a great job explaining everything and listening. The prices are comparable to other places. It is sometimes hard to get an appointment---expect to schedule a few weeks in advance. Overall I would definitely recommend this place for your eye care.

Absolute best selection of designer frames in Northern Kentucky. Friendly and courteous staff…read moreprovide honest and relevant information to enhance your ability to select styles that are perfect for you. Primary Eye Care provides the best client experience I've had in 45 years of buying glasses.

I went to see this eye doctor on 4.27.26 for a eye exam and also a refraction exam since I am type…read more2 diabetic. Before going in I called and gave them my VSP-Plus eye insurance information, and they also asked for my medical insurance which I provided to them Cigna. After the exam I was told that my eye glass insurance was very good and I proceeded to pick out new frames. The amount I was told that would be my copay was: 299.20 which I did pay that day. I was told the glasses would be ready in about 2 weeks. I picked up my glasses and was having issues seeing so I reached back out and asked if I could be rechecked to see if something was wrong. On May 13th I received a text message stating I owed $!95.90. I called and spoke to whomever answered and was told that this was for what was not covered under my insurance. I told them I did not understand since I had already paid 299.90 and she stated we don't know until we hear back from your insurance. I was upset I had glasses I could not use and another bill bringing my total to$ 495.10! When I went back in to have the glasses checked and my eyes I asked the person at the desk if I could speak to someone and she looked at it and said I will need to ask my office manager. She returned and said she will reach out to your insurance and let you know. I have the VSP Vision Benefit statement and showed this to both of them. It states Total Billed: 1103.00-Total amount paid: $305.25 and my amount owed: 140.00 total savings 657.75. They did not bill VSP for my eye exam that would have been a 10.00 co pay or the refraction that would have been a 20.00 co pay they sent these to Cigna. I also have a 39.99-dollar fee on the original 299.20 for a one-year warranty that I was not made aware of or have any information on. I have tried to reach out to the Office manager leaving a message last week but no response. I have overpaid by a lot, and they did not bill my insurance correctly and they participate in the VSP.

The doctors at the western hills office are great. However, the office staff could use some…read morecustomer service training. Ordered contacts and was never notified that they were in. Tried to call multiple times and nobody answered. So drove over to the office and there were two people at the front desk doing nothing.

I have been coming to Dr. Timothy Kenkel for years at the Tri-County location and have always been…read moreprovided the best eyecare possible. Dr. Kenkel is very thorough and always goes above and beyond to make sure that you can see your very best before you leave his office. He always takes his time and answers any and all questions you have. I have started taking my grandson to Dr. Kenkel and he is very patient and always makes sure that my grandson is comfortable and gets the best care possible.

Dr Michael Sifri was an ophthalmologist in private practice, as was his father who also worked in…read morethe Anderson Ferry location. Both are now deceased. This practice is one of the very few in Cincinnati who are not part of the 80 + doctors at the Cincinnati Eye Institute and whose practice is not owned by a Wall Street Private Equity company. His nephew, Dr. Alex Kuley, joined the practice a few years ago. The small practice treats patients as individuals while being on top of the latest procedures in eye surgery. I am a retired physician. I appreciate their approach and have sent many family members and friends to them. My husband sees them. (He has no eye problems other than needing reading glasses.) My Mother-in-law, who has macular degeneration, also sees them.

I have been (seeing) Dr. Sifri for decades. It's not merely his skill level, but his manner…read more Awesome. He's also a wonderful human being who gives of himself to the poor and unserved. Wish I had other MDs like him.

Prompy, courteous and professional staff. Everything was explained in a way that was easily…read moreunderstood.

I was so pleased w Dr V! He was very friendly and explained the details about my eyes, the digital…read morephotos that were taken and the various elements of my eyes. He answered all my questions and took the time to do so. It was a good experience.

I recently booked an appointment. I left work early to make it, but when I arrived the entire…read moreoffice was closed. I double and triple checked to make sure I had booked correctly, and I had. I left the office a message and they called me back the next day. They left me a message and did not apologize it even acknowledge the problem, just instructions on how to book another appointment!

With an insurance change we were required to find a new optometrist after 6 years being with our…read moreformer Dr. We are so pleased with the family oriented and customer care provided from the reception, to eye photography assistant, the Dr and follow up contact education. Our Dr was very complete and offered an experience we haven't experienced since relocating 6 years ago to Ohio. As a result, the entire family will be coming here. I really appreciate the 1:1 contact education for my teenager who will be a new user to contacts. The instruction was delivered with encouragement, patience and understanding. Thank you! The office is very clean. The parking is across the street behind the bar/restaurant. Be careful crossing the street as there are lots of crazy drivers.

I realized I left my contacts at home and was in downtown Cincinnati for a wedding. Danielle and…read moreVanessa at the front desk were SO kind to give me a pair of contacts and case at no charge without hesitation!!!! Above and beyond for customer service despite not being a patient there.

Great doctor with excellent service. I never have to wait too long and the office is always clean…read more I've been coming for many years and despite the location not being as convenient as it used to be, I still plan to be a patient.