I'm so impressed with the great job Rachelle and her colleague did on my Audi Q5!! They cleaned…read moreevery nook and cranny, including the inside of the glove box and center console. Particularly impressive is how they managed to remove dog hair that I found almost impossible to remove with my own vacuum cleaner. They even deep cleaned my winter rubber mats and treated them. Almost afraid to use the car now...it's just too pristine!

From the owner: Women owned and operated. Mobile detailing all the belongings that you find valuable enough to…read morewanna have me come and help your families.

Bought a car from Niel Tveten at Fletch's in Petoskey. Honestly I was dreading it because it's…read morealways been an arduous task in the past but this was an incredible experience. Niel was knowledgeable and kind, not a high pressure, get the sale guy. He listened to what I needed and found the best fit in my price range. When it came time for the buy the whole team came together like a well oiled machine. They got me a great rate from the bank and any time I had to wait they offered beverages and snacks even though my wait time wasn't long. I really appreciate how hard they worked to get me what I needed without taking all day. Highly recommend Niel and the Fletch's establishment!

I would not trust Fletch's service for anything! I had my tires changed in my CTS-V in the amount…read moreof $2004.60. When the brought my car out from the back lot is was covered, and I mean covered, in bird sh!t. After some load complaining they washed it for me. I got home still furious. And I notice my wheels, that were absolutely perfect when I took it in, were all hacked up from changing the tires. I called and they insisted it was road rash and was that way when I brought it in. Absolute b.s.!!! This car is a very low miles car and is show condition. The old tires only had a couple thousand miles and I had to change them because of age to have a TPMS changed. And road rash from a moving wheel has a lot more extended scrapping, not the damage on these wheels. I also have a Audi S7 that has a bumper-to-bumper Audi extended warranty, that still has 3yrs and a lot of miles left on it. My a/c was not cooling. I took it in and Fletch agreed it had a leak and it was low on refrigerant. They recharged the system and invoiced me for it. They said it was because they could not pin-point the leak. I asked where the refrigerant escaped and they said that I must have opened a valve and it escaped because they could not find a leak. Or that because they could not identify it specifically that they could not get reimbursed from the warranty. The service department at Fletch is a dumpster fire!

An excellent experience, from scheduling through the finished product! The attention to detail was…read moreoutstanding and my car looked like new after a "spa day." Pricing was fair and I had several options to choose from so I could decide just how many features to include in the package. I took them all! Ethan was courteous, polite and respectful of my vehicle and I will be rescheduling with him again in the future. Highly recommend!

From the owner: Kelso's Services is a high end Auto detailing business. Each detail is unique and specific. With…read morequality products and machinery, perfection is the goal for your vehicle no matter what condition its in. We offer different detailing packages to fit your expectations and your budget. We also have paint correction and Ozone treatment Call or Text 231 838 7160 to get a quote or book an appointment

First time customer that won't be returning. No prices listed until after you enter the wash bay…read moreentrance where the attendant comes up and tells you the prices. $15 bucks for the basic. One step above a self-wash drive thru. Left spots on car and no towel dry. No thanks, I'll stick to the north side of town!

I became a member after moving to town last month. I've only been there a total of four times, but…read moreall but one experience was good. The wash itself is fine, but it's the overall experience and poor service that is frustrating. The first time I went there after signing up as a member I drove through the members only lane but the gate wouldn't lift. I waited a minute before the attendant finally approached me from his booth and told me the gate wouldn't lift as long as the other gate was up. Apparently, he was signing up a new member, and had lifted that gate while continuing to chat or explain things to that customer. Why lift the other gate before the other car was ready to drive forward and block me from proceeding? Another time I went to wash my car before heading out of town, but it was closed for repairs or maintenance. I had to leave before getting my car washed that day. The last time I went, the members only lane was closed as it looked like the gate had been removed or was broken. I had to wait behind several non-member's cars as they paid or signed up for new memberships. That took awhile. So much for the privilege of membership. The last straw was after the wash, I pulled into one of the bays to dry me car, but they were completely out of fresh clean towels. I called the customer service line to explain what happened and voice my displeasure when after I was done speaking, realized that the woman's voice on the other line was AI generated reading off of a script. I asked to speak to a human and the AI put me through to another line but the office had just closed for the day. I'm cancelling my membership and advising my friends and family to avoid this car wash. There's another car wash in town that's not as conveniently located for me, but I'm done with this lack of concern for a convenient and pleasant customer service experience.

I recently had my car detailed and was very impressed with the experience. Scheduling an…read moreappointment was quick and easy, and the owner was extremely accommodating. The car looks amazing; it's clear he takes great pride in his work.

From the owner: "Mobile Auto-detailing service designed for convenience. We come to any location and provide a…read morevariety of services"