10/10 Just needed an oil change and they were Super quick and very nice! They also put air in my…read moretires and let me know what else they do for future reference. Will definitely use them again!

Called this establishment Saturday March 19, 2022 as I was on my way to get an oil change. I…read moreexplained to the tech that I had a E350 Mercedes Benz that used full synthetic oil. I asked the price of the oil change? I was told $90.00 which includes 6 quarts. I asked did they carry my oil filter he stated no. I advised I had my own filter how much would he take off for me bringing my filter. He said $5.00. I agreed to the oil change amount. When I got there I let the tech know that I just called gave him my filter and waited for my oil change. The oil tech came back to me and stated my oil would be higher because he had to put Euro 0w30 oil in the car. The oil change would be $145.00 instead of $90.00. I explained to the tech that my Mercedes used fully synthetic 5w30. and that's what I used since I had the car. He told me it would be 145.00. I guess they thought I was going for the Okey doke. This establishment is a ripoff do not patronize this business.

We have been customers of Christian Brothers Automotive in Southaven since 2022 and have been there…read morenine times for oil changes, but this last time was terrible. We have been loyal customers and have been very nice to them, but the last time I had questions about the inspection they had done in early March of this year, it became a whole ordeal. They inspected the vehicle because my husband asked them to take a look at his engine mounts, at first they said it was a Courtesy check and then when they were done with the inspection they charged him $89.95. The excuse was that it required more effort to inspect so they needed to charge the service, but they never communicated that to us. Since we were customers for a while we just let that go and continued business with them. They gave us a quote for the work and we discussed it. My husband and I decided that the price they estimated for the labor and engine mount (around $700) was expensive. We had an expert opinion on the situation as well and during that time Christian Brothers ordered the part and we decided if we could buy it from them. They agreed. My husband and his friend installed the part, but when they installed it, they realized it was a transmission mount and it did not need to be replaced. We were confused as to why they ordered the transmission mount because our friend who works on cars said that the top mount was the one that was worn out. The transmission mount was not worn out, but because the time and labor to get to the transmission mount was strenuous they replaced it. On Tuesday, March 25, 2025, my husband scheduled an oil and brake fluid change with them, and I took his car in. My husband wanted to question the engine mount to them but, since he was at work, I asked them to look at it because we knew it did not need to be replaced. They said again it would be a courtesy check since the inspection was not too long ago. They did not charge me for the inspection. When I came back to pick up the car, I brought the original transmission mount to them, and the technician or service writer named Sean tried to explain to me that the bushing of the engine mount needed to be replaced because he could move it with a piece of metal in the hole and press it down with force. He showed it to me. They said that it needed to be replaced now. I did not know anything about engine mounts so I looked it up on Google to fact-check it, and when I looked it up, I noticed Sean got very annoyed. I found on Google, " Signs of a Bad Mount: If you CAN'T move the bushing by hand, or if you notice excessive engine movement, clunking noises, or increased vibrations, it's a strong indication that the engine mount is failing." I showed them what I found, Sean then explained that what I found on Google was wrong. On the original mount, there were no cracks on the bushings as well, it just showed that it was used of course. I tried to explain to them that this mount did not need to be replaced. The manager Corey came to the desk, and asked, " So what do you want us to do? What do you want from us?" he stated aggressively. I did not know what I wanted them to do, because I did not know how to resolve the issue. I explained to him that this mount did not need to be replaced because it did not look worn out. Google says that the bushing is supposed to move with force, but before I could finish explaining, GM Corey asked and said, "What do you want us to do because we are too busy trying to go back and forth with you? We do not have time for this!?" We are not going to argue about this for hours with you!" - he said angrily. I wanted them to figure out the issue because we paid them in early March around $89.95 for an inspection. It should have been their job as a business which we had paid for to figure out the issue instead of asking me what I wanted them to do. I had asked them to look at the initial inspection report and he denied it and said no because they made it clear that I as a customer was wasting their time. Christian Brothers Automotive at that point was aggressive, argumentative, and defensive. I was unsatisfied with the part that they ordered and I questioned their work, and instead of conflict resolution, they responded terribly. It is okay for customers to question the business and find a solution and maybe come to a compromise but it was not okay for them. It was a ride-or-die mentality. The owner came out at this point and in total three men were looking down at me and raising their voices at me. The Owner John Ferrante says," My technicians work hard every day and do the best they can for their customers and I do not like how you are talking about my workers! I don't usually fire customers but I fire you!" He then says, "You and your husband can go to Google Technician instead of coming here." He then laughed at me. But the thing is I never insulted or ridiculed them, I just had questions and all I wanted for them to do was to verif

My engine was having trouble. The team at Christian Brothers ran into some obstacles in fixing the…read moreissues but they persevered. Even though it took longer than expected they charged me for only what was in the estimate. The staff here are respectful and knowledgeable. I would recommend them to my friends and family. Thank you CBA Southaven.

Great car wash, excellent service. Stopped in for a quick wash to remove dead bugs…read more Very pleased all around!

This is my favorite car wash to go through, mainly because of the lights. I find that there is a…read morelittle dirt left in the crevice around my license plate, but other than that, my car gets pretty clean. The attendants touch the screen and swipe your card for you so you don't have to reach out of your car. Super helpful for short people like me. They also provide free towels. I haven't used their vacuums yet, but I'm sure they're fine. I'll update my review if they don't work well for me.

Was able to detail the problem over the phone, set up a drop-off time and was given a spot on time…read moreto receive service. These ppl know what they are doing and even offer cash payment discounts! Very high value-honest service. I had a problem with another shop because I was specific on the fix as I know cars quite a bit. They're busy often, but better to get it done right!!!

Oil change and calipers, fast,efficient and trustworthy. Place is clean, employees are professional…read moreand take the time to explain any questions. Been her a couple of times. Highly recommend this place.

We have these drive through car washes within minutes from each other. I patronize this location…read morebecause they have the staff that brush your vehicle prior to going through the car wash. That sets this location apart from all the other locations on Goodman Rd. They literally have build one on every corner! The staff is always nice, courteous and advise you on the best option.

This is a very convenient and affordable drive through carwash. There are many price ranges to fit…read moreevery budget and each carwash comes with free vacuum. All of the attendants are always nice. I typically get the least expensive wash and I'm more than satisfied with the service. My car always comes out shiny like a new penny!