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    CERES GOLD BUYERS

    5.0 (1 review)

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    7 years ago

    Good people, great service,and very good prices. One of the last businesses that is fair and square.

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    Pawn Shop

    Pawn Shop

    3.5
    (37 reviews)
    2.1 mi
    $

    Offer was less than half the value of what I was selling…read more They expect to double their money in every transaction they make I found a fare buyer elsewhere Thanks for the insult today I always appreciate a insult from a pawn shop but this one takes the cake

    So this review is basically the difference between amazing customer service and someone who just…read moredoesn't care. Earlier this week I went in and was greeted by a man with dark hair, and got help from an employee named Josh. Josh went above and beyond to explain the process and listened to my story with compassion: my grandmother just passed away and left me more items than I expected. I went in knowing they only took silver and gold at the moment, but again, the process was so smooth and Josh was very friendly and professional. Fast forward to today. I went in and saw Josh, who was with another customer, so I decided to go to the blonde woman seated at the counter. No smile, no welcoming energy, and she barely even blinked when I explained my story and commended Josh for doing an excellent job. Not only did she toss my items around as if they were trash, she had the audacity to grab the items I WAS CURRENTLY SORTING THROUGH to check them. I said, in a polite tone, "I would rather hand the pieces to you myself, not to be rude." No one else was in the store and I wasn't taking my time, she was just rushing me. When she finally took the items worth anything, I already knew in my mind I didn't want to do business with her. And when I said I'd rather take it to someone else she gave a snotty "Okay" and didn't even tell me to have a good day. Basic Customer Service. Pawn Shop, McDonald's, JCPenney, wherever you work with people you have to be SOMEWHAT personable. The only reason I would go back is to have Josh assess my items. But the blonde employee put a super bad taste in my mouth. This is the kind of thing that makes or breaks repeat business for me. So if you DO go in, see Josh, amazing customer service and truly seemed to care!

    Photos
    Vintage and collectors items.
    Vintage and collectors items.
    Entrance of the new location.
    Entrance of the new location.
    Acoustic & Electric Guitars

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    Acoustic & Electric Guitars

    CERES GOLD BUYERS - goldbuyers - Updated June 2026

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