Fixed my drain issue at about half the cost of the of the other places, with fast open…read moreavailability. Highly recommend!

They were quick to respond. However, they never got back to me. I had to find someone else to get…read morethe job. Don't leave people hanging.

We had used Nick's Plumbing in the past with excellent results. We contacted them again on a…read morerental property. He was to return call with a date to do work, he did not. We called again and left message, no return call. We called again and spoke with Art, and he then told us he was too busy. We told him we needed someone we could count on for rental properties, and he told us to look for someone else!

From the owner: The experts at Nick's Plumbing are dedicated to resolving all your Schaumburg, IL plumbing problems…read morein a timely and skillful manner. Our goal is your satisfaction.

Had a suspected lint block in my basement drain. Submitted an appointment request online after…read morehours and got a call the very next morning to schedule. They don't charge to come out and assess and give an estimate. I was relieved that I was correct in my assessment of lint, and already had a safe guard in place for moving forward. Was also told there's no way a snake would've cleared it, so I was fine with paying $229. Whatever, better than a bigger problem! And they don't charge a card fee.

I used Roto Rooter when I had several inches of water in my crawl space. The only good thing I can…read moresay is that they showed up when they said they would. It went downhill quickly from there. I was told they would suction the water into one of their septic tank trucks and haul the water away. Instead, I came home the day they began working and found them draining the water into my backyard. I was furious. (The water table was still very high so it probably went right back into the crawl space). It left a 2 foot sink hole in my yard where they dumped the water. The next day, they brought a longer hose and pumped it into the river. I had 10 different technicians standing around during the 2 days they were here all watching their cell phones and smoking cigarettes while the water was being pumped out of the crawl space. Really? Did it take that many technicians to watch a pump do the work? They brought in dehumidifiers and wanted to have more technicians vacuum the floor joists so that they could paint the floor joists with Killz. I called my flood insurance and they said that would NOT be covered by insurance. I got the bill. They listed the 10 technicians who were here. There was no itemization on the bill. Only a total amount of $8,000. They said protective gear had to be worn because it was "black water." They said this meant it was contaminated with harmful bacteria and disease-causing toxins. Really? Why did you dump it into the river then?? Don't make the same mistake I made by hiring them. Wish I read the reviews.

Arrow is fantastic. I had a drainage issue that others had overlooked that was causing really…read moreunpleasant odors. Arrow sent out a tech who quickly diagnosed the problem, and then John came out a few days later to inspect and formulate a plan of attack, which involved some creative problem solving. I really appreciated all of the thoughtful planning. I then received a very reasonable quote, given that it was a major project that would take an entire day. Bruce then arrived on the project day and knocked it out of the park. He did excellent work and kept me informed throughout the process. Really nice guy and great plumber. A few days later, John called me to check in to make sure everything was working okay. And then I got an invoice that matched the quote. Overall I could not be more pleased. Honest, professional work is hard to come by these days, and these folks delivered it. Arrow will be my plumber going forward and I would be more than happy to recommend them to others in the Libertyville area.

Technicians they send are not experienced and work slowly causing the overall job to cost a lot…read more Arrow used to send expert plumbers, but has gone downhill. Will not use them again.

Noticed our water heater went out this afternoon. We called Nate and he brought us a new one…read moretoday! His customer service and attentiveness is spot on.

How was extremely helpful. He answered the phone message. I left by the end of the day, gave a firm…read moredate for coming to the house to repair some plumbing problems and was there at that date on time. His work was excellent, and his rates were reasonable.

Beau and his crew did an amazing job doing a complete rehab on my home in the country from the…read morestuds out. it all started as an interior remodel and turned into a complete interior and exterior remodel. new windows.doors, siding,soffit and fascia. from the drywall work to the exterior we couldn't be happier. thank you Beau for your professionalism and your fine detailed work!! you are the only one I will call again for any of our remodeling needs.

did a great job on my vinyl siding, and added some soffets on the garage, also added some new…read morelights around the house at no extra cost. very nice people to work with.