Chris and the staff made buying my 2011 Dodge Charger RT Max and wonderful experience. They went…read morethe extra mile to make sure everything was right before I took it home. I recommend them for future buying experiences.

I have chosen to give the care of my vehicle to Auto Technicians after hearing a lot of word of…read moremouth positive reviews of the company. My truck, a 2000 Mercury Mountaineer, has a fairly high number of miles yet it continues to run incredibly smooth thanks to the Bob and the guys at Auto Technicians. My first experience with them was a generic overhaul of my truck, providing them with a great test to verify their honesty and their integrity. I brought it in, asked them to go over everything and let me know what all I needed to do to allow me a couple more years of service out of it. I expected to hear back an impossibly high number given the age and mileage. I also knew of a couple of problems the vehicle was having, but withheld the information in the hopes they would find it. They did so, but the actual cause of the trouble was not what I thought it was so they actually saved me quite a bit of money in repairing that. They also found several items that were also in need of repair, some more important and some less. They quoted me a price that was extremely reasonable for the repair work done. A day or so into the repair, they found something wrong with the vehicle that they had missed but it was something that I brought up to them originally. They apologized for missing it and made it right for me by only charging me for the parts, not the labor on that particular repair. I didn't request it at all, as I didn't really feel like it was a failure on their part since they did find it eventually even though it wasn't part of the estimated price. They simply wanted to make it right for me. To me, that speaks volumes to their integrity and honesty. Once the repair was finished, I came in under the new estimated cost with the added repair as they were able to find a couple savings on parts. A+ as far as I am concerned. My second repair done by them was very recently my Coolant refused to stay within my vehicle and as they found out my radiator had come apart, as is apparently quite common with Mountaineers. They provided me an estimate that seemed fair, others I know that have had replacements had paid 500+ for theirs. They performed the work in a day and I had it back the morning after. It was an exceptional job as had been done previously and my car is back to running like a champ. I would recommend Auto Technicians, they are honest, quiet reasonable turnaround times for as popular as they are, and are very easy to work with.

I've been taking my cars to Auto Tech for 15 years. Bob and the guys are extremely knowledgeable…read moreand take great care of my cars. Everyone is extremely friendly and honest, and never push any unnecessary repairs. Highly recommend!

Matt Schauman made the purchase of my 2023 Buick Envision a super enjoyable experience after an…read moreaccident that totaled my previous car! He took great care of me through every step of the process and happily answered all my questions that came up along the way. I very highly recommend him and Garber Buick if you're looking to purchase a new or used vehicle! The customer service was truly unmatched!

I recently purchased my vehicle from Justin rancour and the experience was excellent..He walked me…read morethrough everything and gave me a wonderful deal with the little I was working with...I would 100% recommend Garber Buick..I'd give a better rating if there was more stars...I couldn't be happier with my purchase..

Great family owned business. Service was great and very…read morefast and efficient. I will do all my business there including oil changes.

My car was getting louder and louder. My car is older and foreign so I knew if a muffler was…read moreneeded it could be a problem even getting parts. I was assured that if a muffler was needed, they could modify available parts to solve the problem if necessary. I called, made an appointment within a day or two and was given the good news that I didn't need a muffler. I had a broken bracket resulting in a twisted and sagging system, and a couple of burned out gaskets. I was on my way with a quieter car in a little over an hour. Their staff was on task, very knowledgeable and very pleasant and the cost was very reasonable. This was my first experience with Terminue Brake & Muffler (Bay City, MI) and I can say will be my only repair shop from now on. These guys are the best!

Had such a great experience when purchasing my vehicle from here…read more From the time I walked onto the lot, until driving off the lot, it was stellar. I worked with A. Wynn who provided me with exceptional customer service. He talked with me throughout the process (which lasted a few days), but he was amazing. He answered the questions that I had and when he didn't have the answers, he didn't hesitate to reach out and get back with me. Such a smooth process. I would return when in the market for another vehicle in the future.

Rude service and if you're a woman trying to buy or lease a car from them just be weary! Anthony…read moreAllen tried to appraise my car for $16000 when it appraised for $18000+ at three other dealers. When confronted with this he was condescending and rude. Fred Stark was worse and wanted me to just trade in the car to "get around any negative equity" knowing that I have positive equity in the car and just wanted a nice payday at my expense. I told him that I would be wasting the equity in the car and that I just had it appraised for $18000 by Buick where he said "Buy the Buick then!" I really wanted a Niro but I've hit a brick wall with them so guess who's buying a Buick. Lol

The owner Jeff and his amazing staff: Jeremy, Darrel, Matt, & John at Jeff's Auto Doc are the best…read moremechanic's in the Tri-Cities! They are so accommodating, professional, quick, accurate, honest, and reasonably priced...if anything they are the cheapest around! They not only fix my vehicle, which in itself can be hard-because finding a mechanic that can actually diagnose & fix a Jeep is hard without having to go to a dealership! They fix my kid's vehicles-I wouldn't trust anyone else! Head to toe diagnostics with blunt and honest priorities and prices! They are a busy small shop with huge quality work! If you want your vehicle in top running condition & well maintained...they are the only place I would ever go!!!

Left vehicle at Jeff's Auto Doc on a Monday for a check engine code and to assess muffler. Two…read morecalls later and no response from Jeff's on Thursday afternoon, aggrevation was setting in. As of Late Thursday and and no inspection or estimate had been performed. Lack of communication and customer service prompted going to another repair shop, who looked at the car the same day.

Scammers always have them put in writing your charge for service before you leave your car for…read moreservice. They will do the paper work after you drop off your car and you have just signed for service they will quote you one price and if they don't get the job you will have a whole new bill and they will say that is what you signed for when the sheet is blank for charges before they test your car.

Bought a brand new 2024 Jeep Wrangler Sahara from Garber Bay Road in May of this year. Having…read moreissues with water intrusion going through the car wash. After three appointments and going through three car washes with the service manager, I was informed that "all Jeeps leak and to avoid "high pressure" car washes". I was informed there is nothing they can do about it. I get sprayed in the face and the back of my pant leg gets soaked. This is not normal! Beware buying a new Jeep Wrangler. Still trying to get this issue resolved.

You cannot match the level of service and integrity at Garber Ford Bay City. We worked with Parys…read moreand Phil, and they are both incredible and go above and beyond for their customers. I was apprehensive about jumping into electric vehicles and I was considering a lot of different options, and they answered my many questions and were so patient and well-informed. It's rare to receive this level of customer service. They are completely trustworthy and an absolute pleasure to work with. You are in very good hands at Garber Ford.

We have had a truck at Hagen/Garber in the service department for almost 7 weeks. They have been…read moreawful about communicating with us what is going on. When we called today, the the one gentleman said that he hadn't talked to the service person yet to find out the next step. We've been without a vehicle this whole time. We are very unhappy FORMER customers.