I have never done business with this shop. I was referred to it by a local tire store. My tire…read moreissue was a mechanical issue. So I called and spoke to someone, told him my issue but unfortunately he wouldn't be able to accept the work for a few weeks. But he didn't leave it at that, he gave me the name of two other businesses that might be able to help. The first one laughed me off the phone but the 2nd said "Oh, sure we can do that. Have it towed in." So! Guy I talked to, thanks for lookin' out for someone with a busted car.

Avoid this shop. Very unprofessional experience. My vehicle was left sitting for days with no…read moreprogress and no follow-through. If you're looking for reliability or clear communication, I would strongly recommend going elsewhere.

Janet and the guys are very knowledgeable and explain everything in a way I can understand. They've…read morebeen my go to place for 6 or 7 yrs now and I trust them completely. I wouldn't go anyplace else!

Lady on the phone was rude and unhelpful wouldn't recommend taking your car here unless you want…read morebad service! they don't value their customers.

Don't take your car in there! A total ripoff!!! The guy didn't fix my vehicle and totally lied…read moreabout it over $300 were wasted

Don't call here for help unless you have a penis. They'll speak to you as if you're stupid, and are…read morewasting they're time for asking how much an estimate is

Have my vehicle checked and done wheel alignment here. It takes less than 1 hour to finish these…read morestuff. Mechanics are very professional and kind.

Top notch. They are expert in alignment, suspension and brakes. I you expect your car to roll…read moresmoothly and track straight down the road Gary's is the place. We have cars that Gary's have serviced for years that still roll down the road like the first time off the dealer's lot.

Great family owned business. Service was great and very…read morefast and efficient. I will do all my business there including oil changes.

My car was getting louder and louder. My car is older and foreign so I knew if a muffler was…read moreneeded it could be a problem even getting parts. I was assured that if a muffler was needed, they could modify available parts to solve the problem if necessary. I called, made an appointment within a day or two and was given the good news that I didn't need a muffler. I had a broken bracket resulting in a twisted and sagging system, and a couple of burned out gaskets. I was on my way with a quieter car in a little over an hour. Their staff was on task, very knowledgeable and very pleasant and the cost was very reasonable. This was my first experience with Terminue Brake & Muffler (Bay City, MI) and I can say will be my only repair shop from now on. These guys are the best!

My experience there was and is nightmare, i figured i can i trust, because we are neighbors…read more Boy was ever wrong. charged for services he delivered, car runs alot worse then what it did prior to taking it to him. Still trying to figure out what exactly, is going om with car, horrible business ethnics, and not backing or doing there work

I bought a vehicle from Conner at Bay City Motors. Everyone was extremely nice and helpful. Even…read moreafter the purchase, we had some concerns. Conner had no problem having his mechanic look at it even though he was not required to. The 2008 Ford runs well. The process was easy and enjoyable. I recommend anyone looking for a good used vehicle give Bay City Motors a go.

From the owner: Welcome to Bay City Motor Sales and Service, your used car dealership and auto repair shop in the…read moreheart of Bay City. Here, our biggest feature is honesty, weather you're looking for a reliable used car or looking for reputable shop to work on your vehicle, we are the ones to help. We specialize in engine repair and replacement, timing chain jobs, and brakes and suspension. We also can tackle oddball jobs like welding. Call us today! 989-686-9777

they charge me $700 just to install a water pump that I paid for and the coolant and my car is…read morerunning worse after paying them. I need to speak to the owner expeditiously or I'll be proceeding with legal action.

Had multiple problems with my vehicle and found out it's under…read moreNew management recently so gave it a try as most around here are awful or sky high!! They were great! Fixed my main problems and told me an easy way to fix the small things so I don't have to pay a shocking amount which is great for me! Very reasonable price and nice staff! Highly recommend this as I will be going here from now on! Way lower than anyone in town