Good timely service. Friendly and profesional. My truck has been there twice. Not my fault at all…read moreand both times I was happy with the work. I recommend this place..

I recently had my Subaru Outback in NAB for a total interior gut, due to rat damage. Katrina took…read moreexemplary care of me and kept me from going insane, as the parts shortages added up quickly. She dealt with my insurance company, and had a seem less relationship with the fine team at Newmarket Subaru. A 4 day job turned into 3 months, but Katrina always made sure that I received honest and accurate information. The entire team was wonderful with handling my frustrations. I would wholeheartedly recommend this business to anyone.

Long story short I'm out of province. I got into a minor fender bender and the shop took almost 2…read moremonths to fix my fender! When I got the car back it looked good, when I got home I noticed they took my 2022 Kia K5 motor out and replaced it with an older motor!!!!!!!!! Stay far far far away from these guys!! The food reviews you see are from the people that work for them!! They're Scam artist!! In the middle of a huge lawsuit!! Pieces or shit!!

We've been coming to this place for a few years now…read more Their work is immaculate. The paint work and body work on our cars has always looked as good as New if not better. They don't rush the job just to get done and even took care of all the insurance stuff for us. It has been a pleasure to deal with them and it doesn't hurt that the waiting area is super comfortable and beautiful.

I had my girlfriends Audi Q4 in there and it was there so long and no communication 4 weeks from…read morestart to finish. They too many employees and managers who continue to pass the buck and no one can give direct information on the status of my vehicle. When I went to pick up car inside clean but paint job horrible. Swirl marks all over looks like it was over done not clean work. They re polished and looked worse. I would never recommend or listen to my insurance company for recommendations again. No clear communication. Pass around like an old looney. Horrible!

Excellent Body Shop! Just got our Tesla Model S back from…read moreLeon's Auto Body. I must compliment them on a first class operation. From the manager, Daniel to the entire team, they did a beautiful repair job! The 2015 car looks like brand new! Came back detailed and in perfect condition. I highly recommend them!

The fender on my silver Chevrolet Equinox was dented right on the profile line and Fix Auto…read moreMississauga East repaired the dent very professionally and restored the car to its new state. Milo and his staff were extremely courteous, provided me with a car while the repair was being done and returned the Equinox to me in a very clean condition inside and out. The price was right and the job was very well done. I strongly recommend Fix Auto Mississauga East for their professionalism, courtesy and excellent workmanship. Thank you Milo, Darrel C.

Job well done! I had a very annoying dent on my brand new car. I shopped around until I found Fix…read moreAuto (the Mississauga East franchise). I spoke with Sam from there and he was extremely helpful. Provided a reasonable quote, an appointment booking, rent-a-car arrangement, and at the end... the job was completed on the day promised. I can't be happier with my choice to use Fix Auto Mississauga East. I found them to be honest, transparent and very much straight forward.

RED FLAG FOR TESLA OWNERS…read more I selected this body shop because they claimed to be a Tesla-approved facility. I explained from the start that I was not at fault in the accident and that insurance would be covering the repair. They told me to let insurance handle it, so I did. They never gave me any estimate, invoice, or notification of any out-of-pocket costs. They went ahead with repairs without my approval for anything not covered by insurance. After nearly 45 days of delays--saying the insurance company "wasn't responding"--I was suddenly told that I now have to pay whatever the insurance won't cover or they won't release my car. This was the first time I heard about any personal charges. Very poor communication and zero transparency. Tesla owners, consider this a major red flag.

Keep your car far away from these people. They will act one way before you drop off your car & then…read morewhen they have it will just string you along with their ridiculous repair process. They have you sign paperwork before they give you an estimate for work, say they will have to take apart your car as well, before even giving a rough cost. They will tell you there's hidden damage when there clearly isn't. Once the paperwork is signed and your car taken apart good luck getting out the situation. I suggest getting second third opinions before taking your car here even if you just walk in somewhere else with photos. They don't do body repair only replace every single part even if it can be repaired with complete disregard for cost and environmental effects. They claim it's to return to factory specs however I've seen other shops repair to perfection while maintaining cost efficiency. They will submit a ridiculous amount of work to your insurance company & when the insurance company refuses to pay such ridiculous amounts, they will hold your car for months (not even joking) to get the payment from your insurance. They will tell you to pay thousands of dollars if you want your car back and then tell you to ask your insurance for money back, which you most likely will not get. They will tell you your insurance company is taking too long to come see your car, and place blame on appraisers however I've seen other body shops complete many major repairs in just 1-3 weeks, return your vehicle and receive payment shortly after repairs. They have problems with payments because instead of repairing and billing according to industry standards they will go out of their way to bill your insurance a ridiculous amount before work is even complete, feeling they are superior to every other shop. This is not normal. This includes charging abnormal labor rates for the industry, lots of shops will repair according to the maximum labor rates approved by insurance companies. They will not be upfront about repair time, they will tell you 3 weeks and take 3 months. A normal shop might tell you a couple days and then end up taking a few extra days which is common as there may be unforeseen circumstances. They will not check the status on parts before bringing your car in. Your car will sit there waiting for parts with no one working on it. Don't trust a word from reception as they are completely out of the loop and lack knowledge of repair processes and parts status. They will send you updates that are far from accurate giving false hope of timeline. When you text them you can tell different people are answering as some put no effort into their replies and often misspell simple words. They will not even give you an estimate to respray a brand new part as per your request. They will advise the part will need to be installed and other panels blended and then refuse the work rather than just advising their opinion and following customer directions. They advise you to send photos of a brand new bumper for a spray and install quote??????? Clearly avoiding any work that they cannot exacerbate pricing. This is not a customer focused body shop, they will scam you right in front of your eyes. You will end up with thousands of dollars in rental if you have an at fault claim. Once all is said and done, your car will continue to go back for minor repairs and rental will be out of pocket. Their office staff is rude and seriously lack customer service and morals. They don't even care to spell your name or company name correctly on formal paperwork. When you raise any concerns or call more than once or twice you will get yelled at and disrespected. They talk negatively about customers in front of other customers. They talk negatively about each other as well. Beware of positive reviews as they will pick and choose who's repairs to expedite depending on your vehicle, insurance company, or relationship to staff. Doesn't matter who referred you, insurance, a dealership; if you own your car you can fix it wherever you choose, please look elsewhere.

My Subaru Outback had some slight damage done to it when it was shipped to Toronto from the US…read more Being new to the area had had no idea where to take my almost new car to be repaired. I found Direct Repair through Yelp and I an so glad I did. Dougei Lankagi was amazing from the day I came in for an estimate. He knew I had to get several estimates before the moving company would pay, but he treated me like I was a long time customer. Luckily the movers did let me have Direct Repair fix my car, and Dougei was once again incredibly friendly and got my car in and out within 4 days of my calling to make my appointment. My Subaru looks brand new again, and I now have a go to place in Toronto if I ever need body work again!

Amazing service and body work done on my Volkswagen GTI after it was involved in an accident. The…read morefront end was completely destroyed but Direct Repair went above and beyond the insurance coverage to get my car looking better than it ever has before! I would bring my vehicle here again as they are trustworthy and have an excellent quality of work.

Had a couple of vehicles that collided in my driveway and had minor damage to them. Emailed photos…read moreto Joe at Fix Auto Mississauga North and he got back to me within 24 hours with accurate quotes for both. Brought the vehicles in and was extremely happy with the finished product!! The vehicles looked almost better than new. On top of that there were no surprises with the bill - exactly as quoted!! Would highly recommend Joe Vaccaro and Fix Auto Mississauga North!!

I recently had a minor accident and decided to pay for my repairs out of pocket. I was reluctant…read moreabout choosing an auto body shop I could trust. I had a past experience with another auto body shop a few years back that left me with a very bad taste in my mouth about these auto body shops (if you want the name, I will gladly post it in a reply...I didn't want to infect this specific post with other names). I did some research online and then started cold calling a few to get estimates. When I called Fix Auto Mississauga North , I had asked about their hours of operation and they stated 8-5 daily. I knew I couldn't make it there easily in that time frame. The receptionist passed me to the manager, Joe. He asked about my problem, and asked me to send some photos to determine a preliminary quote. I also insisted on OEM parts only. I took the photos and sent them. He replied soon after with a quote. He even called me up to go through the quote. He was able to get very good prices (I know because I even brought my car to the dealer and they would not budge on their set prices). I also did some online price checking for the parts; still Joe's was better. He did warn me that after tear down, there may be additional costs, but I knew that was a probability more than a possibility. Joe also promised the car within 2 days. I felt comfortable enough to give Joe and Fix Auto Mississauga North a try. I have to say that my experience with Joe and this shop was very pleasant. I emailed Joe with questions a couple of times, and got timely replies. He was able to get me a great deal on a rental car too. Every time I called, I was met with courteousness and respect. On one occasion, Joe tried to contact me because he thought my steel bumper beam should be replaced. He wasn't able to reach me right away, so in order to make sure that he didn't defect on the promise date, he ordered the part anyway so that it would be there if I decided to go ahead with adding the part and waited for my callback. I approved of the additional cost (which again was at reasonable price) and the car was finished as promised on time. Joe made the process very smooth for me and I was happy with the service and the final repairs. I would highly recommend giving Joe a call and see for yourself that you would be in good hands if you entrusted your repairs to his facility.

I tried it before and i feel it is ok. Money money is what i feel . job ok but the fee is too…read moreexpensive when you go thought insurance companies

I've been here twice with my old 2000 Ford Focus and recently my wife's bullied 2014 Subaru…read moreForrester. Service has always been top notch at a fair price especially if you don't want to bother raising your premiums for minor or self inflicted dings to your vehicle. Even with insurance these guys give top notch professional quality and service.