[[HIGHLIGHT]]I needed pool service pretty immediately after the rains in November and Japi was among the first to call me back and provide a time for me.[[ENDHIGHLIGHT]] He is very thorough, and knows his pools. [[HIGHLIGHT]]He is responsive and even answers all of my dumb questions (I am a first-time pool owner).[[ENDHIGHLIGHT]] Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics! read more

[[HIGHLIGHT]]We hired GP&A after speaking with several pool companies and chose them specifically based on their reviews praising quick response times and communication. Unfortunately, that was not our experience.[[ENDHIGHLIGHT]] We did the "Green-to-Clean ($800)". It took SIX weeks. We had to repeatedly follow up because they would go ~2 weeks without showing up or communicating. [[HIGHLIGHT]]When we asked, we were told there was an emergency situation, we tried to be understanding, but there was no proactive communication on their end.[[ENDHIGHLIGHT]] We decided weekly service ($250/month). After the initial clean, we signed up for weekly maintenance. Within 24-48 hours of each visit, chlorine levels would drop back to 0 ppm. GP&A's explanation was that our pool system was outdated and needed to be replaced. However, we had two separate pool inspections done when we purchased the home, plus 3-4 other pool companies assess the equipment, none of them flagged the system (installed in 2017) as a problem requiring replacement. Upsell attempts: GP&A quoted us a full system replacement (under $6,000) and then a filter replacement (~$2,200) before they said they could continue service. We decided to move on to another provider. End of service: We asked if they could continue maintaining the pool through the end of the month. Their last visit was six days before the final day of the month (image attached). The pool was visibly green and in poor condition by end of month (again they serviced it 6 days ago and it is this green; not adding enough chlorine). When we brought this up, they responded that the condition was "consistent with the unresolved filtration issue for which repairs were recommended", essentially placing responsibility on us for not purchasing their repair package. [[HIGHLIGHT]]We were looking for a long-term, trustworthy pool service company. What we experienced was poor communication, inconsistent results, and recommendations that no other company has supported.[[ENDHIGHLIGHT]] I cannot recommend GP&A based on our experience. read more

GP&A Pool Services - They serviced the pool 6 days ago - Pool Cleaners Near Me

Average price compared to others. Service declined to the point that it was more of a headache than anything else. Promises of services were not kept and an attitude from the owner, Japi, that he really only cares about checking the 'completed box' and collecting payment. Suggest you find a company that actually cares about their customers... read more

We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one day -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. [[HIGHLIGHT]]Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He also includes a picture of our pool after he's finished, which always gives us such peace of mind.[[ENDHIGHLIGHT]] It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us. read more

[[HIGHLIGHT]]This company came out and helped diagnose our problems.[[ENDHIGHLIGHT]] Pool is about 7 years old and needed new coping, tile and plaster already. They were very professional and explained everything completely. They showed up when they said they would and finished in a timely manner. They made a heck of a mess and cleaned it all up!! We highly recommend them and will use again if needed!! read more

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Javi has been cleaning and maintaining our pool for quite some time, at least two years. He consistently does an immaculate job. [[HIGHLIGHT]]He communicates well with me when something needs addressing.[[ENDHIGHLIGHT]] He's very professional and very sweet. I would highly recommend this pool service. read more

The service and knowledge Japi has saved me lots of money. He's professional and knows the importance of a clean well balanced pool. Highly recommend GP&A! read more

GP&A Pool Services - Clean pool service provided by GP&A - Pool Cleaners Near Me

Japi has been providing pool services for us for years, and we have never had an issue. He has always been on time and does great work. I would highly recommend him. His costs are fair. I have never been shocked when we asked him to take care of special maintenance requests. He just takes care of it, with no problems. When we have had equipment issues, he has always taken care of them. Pool heater, pumps, and even when our underwater cleaner needed a new wheel, we helped us without charging me an arm and a leg. We have recommended him to others in our neighborhood. read more

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I've been using their pool cleaning services for over a year now. They do all the basics well for a good price. [[HIGHLIGHT]]It's very easy to communicate with them, and they are friendly and reliable.[[ENDHIGHLIGHT]] I highly recommend them to anyone looking for a new pool maintenance company. read more

I recently moved into a new home with old pool equipment that was not working properly. I called up GP&A and they got everything fixed quickly and at a reasonable price. They also installed new tile around my pool and it looks fantastic. [[HIGHLIGHT]]I will be using GP&A moving forward as they are knowledgeable and reasonable.[[ENDHIGHLIGHT]] read more

Japi and David are great! They've been servicing our pool since early March / April and doing a fantastic job. We had an issue come up in the afternoon / evening because of a blown capacitor and he was able to come out that same evening to get everything fixed. They do a great job with the regular weekly maintenance at a reasonable cost. Highly recommend! read more

Japi and his team have been servicing our pool for over a year. They are amazing! Always professional and on time. [[HIGHLIGHT]]They fully explain what they do each time.[[ENDHIGHLIGHT]] Pricing is reasonable. They have taken care of some items that needed maitnence and they have made themselves available immediately. Even on one night stayed working close to 8pm on an issue. [[HIGHLIGHT]]But most importantly we truly enjoy speaking with Japi when he comes by.[[ENDHIGHLIGHT]] If you want to be serviced by an honest team then Japi and his family are the way to go. read more

My pump was not working so I had them to diagnostic the equipment, so first said was just cause of the clamp not close cost the leaking which he corrected for $120, then next day was reported the pump is not working, took the advised for replacement total of $660, [[HIGHLIGHT]]however! The pump was not functioning within 3 weeks and I was trying to reach the tech again, not taking any calls from me either text.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Worst customer service, they are not professional, if you are looking for a company that is responsible and trustable, go somewhere else, don't waste your money![[ENDHIGHLIGHT]] read more

GP&A Pool Services - No guarantee for your service - Pool Cleaners Near Me

They've been a great pool company for us and their pricing for monthly service and repairs are very reasonable. Highly recommended!

GPandA have been great caretakers of our pool! They are always there on the scheduled date and time. We have had them cleaning our pool for over a year and they have not missed one date. The pool looks great every time! Highly recommend! read more

I needed my spa pool lights replaced and despite that they couldn't snake out the old electrical cable, they actually miraculously (and carefully) snaked the new cable in. I thought i didn't have a choice but to leave non working lights in. These guys are the real deal! knowledgeable and extremely professional. I highly recommend. read more

We've been using GP&A for several years now to take care of our pool in Coppell. We are very happy with them. They know their stuff and are very detail oriented. [[HIGHLIGHT]]It also helps that they are actually nice people -- good to talk with and even good with our dog.[[ENDHIGHLIGHT]] I highly recommend them. read more

The owner was extremely friendly and worked diligently to take my pool from a dark green algae pool to totally clean within 24 hours for a great price. He even showed me how to work all the components of my pool, such as the pump. He took time to actually teach me how to maintain all aspects of the pool on my own. I don't normally leave reviews but my experience was so good I had to. read more

Great service and fast . Called them , he came out the same day to clean my pool filter and replaced the pressure valve that was leaking. read more

GP&A did a great job on the pool remodel. [[HIGHLIGHT]]Not a bad thing to say about them.[[ENDHIGHLIGHT]] Just check out the picture. read more

GP&A Pool Services - Better than new pool after the remodel - Pool Cleaners Near Me

Hired them. Great team. Reasonably priced too. [[HIGHLIGHT]]They are great in communication as well which is something a lot of other services lack.[[ENDHIGHLIGHT]] read more

Jose came in to fix a few issues following a home inspection. He responded quickly to our request. The price was reasonable and he took photos afterwards of the completed repairs. read more

GP&A Pool Services - Diverter valve - Pool Cleaners Near Me

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Great experience. Responded and came out Quickly. Did excellent work and did a great job explaining what was wrong. Highly recommended this company! read more

I hired José to repair my pool heater. It ended up being a complex issue that required a few visits and several rounds of diagnostics. He is knowledgeable and persistent, and he's a super nice guy. I was so satisfied that I will most likely be transitioning my regular pool cleaning and maintenance over to his care for the upcoming year. read more

A mechanical issue left our pool offline for 11 days as temperatures soared in March. The result? Our clear blue water turned green and cloudy. I called a number of services that started with proposals to drain all the water, acid wash, and refill with astronomical prices, along with service timeframes spanning weeks. GP&A listened to my problem, dispatched a team immediately, and took corrective action in less than 2 hours. Our pool is back to blue, and clarity is improving every day! Thank you, GPA, for your responsiveness, quality of work, and focus on me as the customer. GP&A will be my first call going forward for any pool issues, and I recommend anyone in the Frisco area who needs help to give them a call. Fantastic provider!! read more

This guys are friendly, committed and their prices are accordingly. They are a family owned business so they actually care for their customers also always communicative even on days I had a last minute question, and they left my Pool ready for the summer. You can call Japi anytime and he'll respond and guide you on everything when needed. read more

After 15 years my pool lights went out and I figured I try upgrading them to RGB LEDS. After buying the parts and starting to look to DYI I read about how difficult it can be to fish the new power lines and decided best to call a professional. [[HIGHLIGHT]]Jose and Japi were very quick to respond and started it that day[[ENDHIGHLIGHT]] an sure as expected it was quite difficult for them to run the new lines, but they still got it all done in less than 24 hours and the new lights look great and except for a few additional parts that had to be bought pricing was not far off the original quote and understood why. Great work and I will use them again. read more

Great, Friendly and reliable service. Very good communication and they provide the quick, frictionless service I need at a very competitive price. read more

Japi and his team are excellent. Highly reliable, great communication, excellent services. Our pool had been leaking for almost 12 months. Japi was over within 12 hours and fixed the leaks the following day. I cannot recommend him and his company more. If you have any sort of trouble with your pool, contact Japi and his team immediately. You will not regret it. 10/10. read more

We needed a new pool filter(and quickly due to approaching cold weather). Japi was very responsive via the app, and was able to get the part and install the same day at an extremely fair price. Highly recommend! read more

Japi with GP&A was so communicative and responsive to come do a free inspection on my issue. Unfortunately, he was not able to resolve it but he simply provided me his expert opinion in what was needed and also offered me other options he could help me with to resolve the problem. He very easily could have charged me for something I didn't need or that would not solve my issue but he was honest and made an asserted effort to try to assist me with the problem. I would most highly recommend GP&A and Japi to provide all of your pool serving needs. Integrity and free inspections are hard to come by and GP&A brings it! Thanks Japi! read more