I came to purchase two external hard drives and it would have been $200, so that's the amount of…read morethe lost sales. I went to the back of the store where the customer is supposed to pick up a paper slip for the hard drive desired but alas, no paper slips in the one I wanted. So I go to the check-out and wait for the clerk to check out the two people in front of me and then I say that I want these two hard drives. Naturally, she knows nothing so she shouts out into the store, "Hey, Joe." Joe doesn't respond. The clerk tells me he's with another customer. So I wait. She checks out the guy behind me and he also cannot find what he needs. After five minutes, I lose patience and leave. It's frustrating because I know they have what I want; I just cannot get to it without a long wait. My suggestions: 1) maintain a sufficient supply of paper slips with the hard drives. 2) hire enough staff to handle customers. I will go elsewhere to buy the hard drives.

I want to recognize and thank Bruce for helping me find pictures of my late husband to enlarge for…read morehis celebration of life. He was sooo very kind and courteous, and helped me get through a moment as I was looking at the pictures. What a wonderful young man!! Excellent customer service as well!! Thank you Bruce!!!!!!

I began to build my retirement home in Arizona in September 2020 (yes, right in the middle of…read moreCOVID). On a trip out here, from the East Coast, I went furniture shopping in December 2020, as I was not going to pay to move my existing furniture and I wanted a different "vibe" anyway. Salt Creek Furniture in Glendale was my first stop and after visiting many other stores, I returned and furnished my ENTIRE house with Salt Creek. I agree with some of the other comments, that communication may not have been the best, however, I expected delays due to everything being shut down or delayed in 2020-2021. When the furniture arrived, it was beautiful and very well made. The delivery and set up was excellent. Fast forward to September 2024 and I had my primary bedroom painted. The painters cracked the storage footboard of my bed while moving it. I contacted customer service (Michael and Aaron) and ordered a replacement footboard. It took two weeks to come in and was delivered and installed as promised. Once again, the two delivery and installation guys were very polite, neat, and professional. If you are looking for quality furniture, I highly recommend Salt Creek Furniture. You just need to be patient with delivery, as quality takes time.

Well, I should've looked at all the reviews before I made my purchase. Like many others have said,…read morethe sales people are generally very nice and really try to help you with your purchase. But, here I am, almost a month later , and I've had to make the phone calls. No one has reached out to as to why my order is taking so long. All I do is get excuses that "the manufacture hasn't called me back." Well, that's not my problem. They need to start reaching out to their customers and giving a heads up, or apologizing for things taking so long. I'm a reasonable person and understand the delays with manufacturing. I shouldn't have to be the one to reach out and wonder where my product is that I've already paid for. New York City

If you visit Sonora Village, you find Staples as one of the businesses. I looked at one place for…read morepost it notes but didn't see them. Luckily Staples was nearby and I found them there. Very organized and well marked aisles. I looked at a few other items before leaving. Parking outside and WiFi in the store.

I do almost all of my business-related shopping and basic printing at this store…read more I've gotten to know the staff and they know me and I really appreciate coming in here. They do a decent job of printing things and they're usually well stocked with exactly what I need. They're always welcoming and friendly when you come in the front door and thank you for visiting. Eric in the print shop is always extremely helpful.

I would not touch this business with a 10ft pole. They lie and then act like it's no big deal. I…read morethink they have been in the business of lying for a very long time. Go elsewhere to a company that can be trusted. Spoke to owner Phil feels that what he did was not misleading or lying. Was told he was selling a light table at 10:37am. Told him it would take an hour to drive there. We arrived and he said he decided he did not want to sell the table. Showed no remorse for us making the over 30 mile drive. Said he had the right to change his mind. I believe your word is all you have. If you don't care about that than you are nothing.

The first banners we ok, but the Second ones BLEW my mind.. these guys are amazing and can't wait…read moreto design more and let these printers do their work... Thank you, Another order will be placed soon, JP

I would give a 0 if I could. Contracted in May 12, 2026 for a dual twin bed murphy with a desk in…read morethe middle, storage above due to install July 22. One excuse after the next of, parts on backorder, mechanisms out of stock, I can't spray when it is raining, or my favorite is "what is the paint color that you want?" It is mid-August and Pete still has not constructed the project nor purchased the paint and hardware. We know this because he asked me today 8/13 what the color should be. I have been more than patient and just want my deposit returned as he scrambles to claim it is nonrefundable. Do NOT bother with this guy or company. He is full of excuses and will steal your money.

Closed at 5:12 pm. Drove from Eloy to see the examples of the work and they are locked up. No one…read moreanswered the phone. You can take your business elsewhere, as they do not care to be open. Must be a hobby business.

The customer service at this company is horrible. They refuse to provide a time range in which…read morethey will be able to do the service call, and they call minutes before they can be at the appointment. If you are unable to be present they move on to their next service call and make it very difficult to reschedule. I demanded their service tech provide me with a specific time range and he adamantly refused. He was very rude and belittling regarding how the way he was operating is the way the service industry works. As soon as I let him know I was going to reach out to another company he said "FINE" and hung up on me. Do not use this company!

From the owner: If you're looking for a reliable printer repair company that's affordable, as well as committed to…read moreproviding unbeatable customer service, Phoenix Printer Repair in Scottsdale, AZ, is the company for you. Serving the entire city of Phoenix and its surrounding areas, the factory-trained technicians from Phoenix Printer Repair provide high-quality printer and copier repairs designed to be fast and thorough, so you can be up and running again in no time. Phoenix Printer Repair knows that everyone has different needs, which is why their highly-skilled technicians are trained to service every make and model of printer and copier on the market today. Whether you've got a high-powered laser copier, or a broken printer that's several years old, their professionals will show up on time, equipped with all the tools necessary to fix it in a timely fashion. Phoenix Printer Repair will have your system back up and running without you having to go through all the trouble of contacting the manufacturer. In addition to their printer and copier repair services, Phoenix Printer Repair also specializes in used copy machine sales. Each of their used machines includes a 120-day warranty, as well as a 2-year major malfunction warranty.

Outstanding customer service from Mike. Extremely knowledgeable and zero pressure. I spent over an…read morehour there sitting in office chairs (mostly the X-chair) just to make sure I was making the right choice. Mike was patient and didn't make me feel like I had to rush into the very expensive decision. I ended up buying a chair, they assembled it, and it was ready for pick up the next day. I guess it could have been ready same day, but I literally sat in that store right up to closing time. It does seem to be an expensive store overall and their restocking fee is steep (at least the one for chairs that was relevant to me). But - the in-store experience is so thorough. If you are in the market for an X-chair or something even more higher end, it's worth a stop at this store. If anything, you leave more knowledgeable than when you came in. Side note - I picked up the chair at a different location and that guy was also incredibly helpful and friendly.

Francisco is great to work with here. He is really well versed and knowledgeable about the…read moreproducts. He has helped to guide me to the best pillows and chair for me. He was also very patient while showing me different color/material chair options to compare. Lots of comfy chairs to try out if waiting.

Next Day Signs & Printing removed our retail signs in a quick, professional manner. Through Yelp,…read moreI submitted a quote request and decided that Next Day Signs & Printing provided the best quote for our needs. They arrived within the time window and was finished with the work within 2 hours. I'm very happy with the results.

Boy! I hate to leave a bad review but I consider this a public service announcement. Ken tanked an…read moreimportant print job, stuck me with an inferior product that hurt my standing with the client and left me high and dry. 1. I reached out more than a month before the job because I knew I'd need some rush printing day-of. In exchange for helping me out with that rush job, I'd send this printer ALL my business for my scottsdale client. 2. I sent Ken all my Scottsdale business - several thousand dollars worth. I printed gigantic standalone banners and die-cut, adhesive back vinyl stuff, A TON of printed material. And did Ken ever charge a premium for that stuff, a big markup for "rush" orders (where he didn't even download the file for printing until days later.) His prices weren't especially competitive, but I thought I was buying peace-of-mind. 3. The day comes when I need the rush order - effectively same-day printing. Not a gigantic order - two hundred 11x17 prints, but I needed them on time - and Ken got real unprofessional. Here's what happened... - Though I frequently reminded him that we'd be doing an important same-day job, he neglected to schedule it. It was a big surprise! - He said he couldn't do the print job that day because I didn't have the originals to him by 9am. - He would not verbally commit to doing the work at any time during that long stressful day. - He said he couldn't make my deadline because his wife "had dinner reservations. " - He refused to located the paper-stock I requested and instead tried to foist me onto a paper that wouldn't have taken a fold. He told me the stock I wanted "was not available in Scottsdale." I had to go to a Staples, buy the stock myself and deliver it to him by hand. - Instead of meeting him at his nearby place of business, he asked me to drive an hour to meet him outside a Bank Of America, because "he had to go to the bank." - He charged a 100% markup for his rush fee. That's 2x the cost. (And remember - I bought the paper and gave it to him.) - Instead of professionally printing the 11x17's at the correct size (borderless), he just hit print on some kind of color copier and printed them out - with a thick white border. They looked terrible. So - if you need a professional job done at a competitive rate - this is probably not the print shop for you. REPLY TO KEN'S RESPONSE Woof. Ken, I'm not here to fight. And you don't probably don't really want a big long tirade where you call your customers liars. I have uploaded a couple of pics that show the botched job and the text conversation that followed. Here's what I DO want... 1. I want a stress-free interaction with a print shop. 2. I want a company called "Next Day" to offer rapid turn-around printing. 3. If I give you a month's notice on a same-day print job, I want you to honor our agreement. OR, if you can't do a same day job, I want you to tell me so I can go to another print shop in the area. 4. If I spend several thousand dollars with you, I want you to treat me like a valued customer. 5. If you screw up a print job and the client's not happy, I want you to fix it. So, is that you, Ken? You may have to stay an hour late -- maybe even two hours -- but I gave you a month's notice. And spent a ton of money with you. And you screwed the job and called me a liar.

I went to this UPS Store today, based on their positive Yelp reviews. After going to some other…read morenearby UPS stores and having less than stellar service, I wanted to find a really good UPS Store that I could use consistently. I had to send a lot of work equipment back to a prior employer today and it needed to be packed very well for travel. The employees at this UPS Store were amazing! They worked together as a team to organize and pack all my fragile items for shipping. They explained the costs and benefits of insurance and answered my many questions. Run, don't walk to this UPS Store! Their service is top notch and they made me feel like a valued customer. They offer many services, including: printing, faxing, fingerprint services, and mailboxes for rent.

Refused to tape my bag for return. My other ups store does it all the time! I offered to tape…read moremyself and the woman refused... so odd! She wanted me to buy a new bag. Will never come back to this location. Photo of my bag below for reference!