Very disappointed with my experience. I specifically asked for the best nail technician because I know I'm picky. I was assigned to Kimmy and paid $85 for a full set on a Friday. By Monday, my nails were already popping off. One even came off just from opening my shower door. Management had me come back for an entirely new set instead of offering a refund. Unfortunately, the exact same thing happened again that same weekend. When I asked for a refund after two failed sets, they refused and just kept telling me to try a different technician. I understand mistakes happen, but after two sets that didn't last, I expected better quality and better customer service. I won't be returning and wouldn't recommend this salon. Be careful before spending your money here. read more

This picture is the result of a pedicure performed by Lana. A couple of months ago, my wife had a pedicure with Lana and said she was very rough and aggressively cut down the sides of her toenails, removing far too much nail and cutting into the surrounding skin. During the appointment, my wife repeatedly told Lana that she was cutting too much and that it was painful, but Lana dismissed her concerns and responded, "It's okay" Since that appointment, my wife has experienced ongoing pain, inflammation, and damage to her toe. The condition became severe enough that she had to seek treatment from a podiatrist. According to the doctor, the aggressive pedicure caused damage to the nail bed, which resulted in the nail separating from the nail bed. As a result, the podiatrist had to remove approximately half of the nail. A customer should never leave a routine pedicure with a painful injury that requires medical treatment. This experience has been frustrating, painful, and costly. Based on what happened, I cannot recommend Lana and believe the salon should take this matter seriously to prevent another customer from experiencing the same outcome. read more

Cest Lamour Nail - Example of toe damage from Lana's handywork - Nail Salons Near Me - Santa Clarita, California

Very disappointing experience today. I went in for a pedicure and chose the Tropical pedicure (the more expensive option) with callus removal. Unfortunately, the job was done very poorly. As you can see in the photos, the nail polish was applied badly and unevenly. While she was doing it, I even asked her to please fix my calluses better, and she said she would, but she didn't. Before leaving, I told the manager I was unhappy with the service. The total was $50, and she only offered $5 off. I still tipped Tina $10, so I ended up paying about $55 for a pedicure that looks so bad I had to book another treatment somewhere else to fix it. This was a very frustrating experience. I will not be returning and would not recommend this place. If they keep taking customers' money and providing this kind of service, this place will not survive and will likely close soon. read more

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Nails always come out great, but can someone tell Lana to slow down... got a gel x set removed and full new set in under 45 mins. She was super rough thought I was gonna lose a finger. Keep in mind they do look amazing but it's not relaxing to be so rushed. read more

Cest Lamour Nail - Full Gel X set - Nail Salons Near Me - Santa Clarita, California

This place hasn't improved at all. It's even worse than before. You'll get an appointment and they are so far behind they won't see you until 30 minutes after your appt. The techs are paid by how many people they see and if a walk in comes before your appointment they will take them and make you wait. They do not prioritize their appointments. The owner stopped paying rent at the other locations that closed down. They also do not clean the studio it is so dirty & unsanitary public health should visit all the locations. read more

While service and hospitality was good, the quality of the nails were very poor. I got a gel manicure and regular polish pedicure. It has been 9 days and all of my gel nails are peeling off. My mom got them as well and hers started peeling off in 4 days. It's incredibly disappointing to know that I spent $200 for poor quality that didn't last nearly as long as we expected them to be. The way it's peeling off feels like the base layer is lifting incredibly easily. Absolutely not worth the money at all. read more

Cest Lamour Nail - Peeling gel polish - Nail Salons Near Me - Santa Clarita, California

Worst pedicure I've ever gotten in my life. Not the color I asked for and a total mess. Mani also poorly done. 2 different ladies who both did sloppy work I am taking off today - wasted my money! read more

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I made an appointment at C'est Lamour Nail on Golden Valley Rd. for 5:45 PM for a hard gel manicure with Peter and a regular gel pedicure with Jenie. By 6:10 PM, I was still waiting for Peter. After Peter finished with the client he was working on, instead of taking me for my scheduled appointment, he moved on to another client. I asked the front desk what was going on since my appointment was at 5:45, and they told me Peter would be with me in another 20-25 minutes. They also told me they had squeezed someone else in. I understand that salons can run behind sometimes, but if they were going to squeeze someone else in and it was going to affect my scheduled appointment, they should have called me ahead of time or at least told me when I arrived. Instead, I sat there waiting with no communication until I asked. The girl at the front desk was also very dismissive, which made the whole situation even more frustrating. What's the point of making an appointment if it's not going to be honored? It felt rude and disrespectful of my time and they didn't try to make it right in any way. Very disappointing experience! UPDATE: After I emailed the owner, James, about my experience, he replied and had Amanda, reach out to me. Amanda explained that Peter was running behind because the customer before me kept changing her mind about her nail polish color...not because he'd squeezed someone in, as she'd originally told me (though she confirmed that did happen too, just wasn't the reason for the delay). She said she didn't mention this in front of the other customer because she didn't want to make her uncomfortable. To make things right, James offered me a 25% discount on my next service, which Amanda issued when I came back in. I appreciate them taking the time to follow up. read more

Kylie was just amazing! Had the best French tip gel pedicure experience with her and I will definitely go to her again! Highly Recommend! Clean and a nice location overall. So glad I stopped by! read more

Paid $40 plus tip for a gel manicure that looks 3 weeks old after one hour. Got this done for an event and only offer salon made was for me to come in and have it redone (obviously too late for that) and will not offer refund or credit. Very disappointing. read more

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I got a mani pedi. She painted the skin around my toes and the gel came off within a day of having it. My mani was horrible, I asked her to correct them several times and she ignored me. So I had to spend another hour getting them fixed, I asked for my money back and they just argued. Horrible service tbh. read more

Cest Lamour Nail - They kept going, "it looks fine." After I told them I didnt like them. - Nail Salons Near Me - Santa Clarita, California

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These ladies work fast and efficiently. Such excellent work. Very impressed. Very accommodating with a party of 4. It's been a long time since I've had a manicure that I liked this much. read more

Cest Lamour Nail - Gel manicure with cat eye effect - Nail Salons Near Me - Santa Clarita, California

Made a reservation using their website only to so show up and find them closed. When I called all they said we're sorry sometimes our website glitches. No offer to make it right. They have lost my business. read more

Went in 5 hours ago to get a mani pedi for my wedding, and I'm still crying about how awful my nails look. I was crying in the salon and the "manager" pretended not to notice. read more

The customer service here is elite! I needed a mani pedi and came here by accident. I booked the Valencia salon online for my services instead of the newhall one and the front desk took care of the error and had me taken care of immediately. I felt so bad but they al put me at ease. Including the nail technicians. They were clean, kind and efficient. They didn't make me bleed and I experienced no painful tugging. I didn't know you could park for free in the structure behind them. And I was able to pay with my debit card for My services. The nail techs let me Zelle them their tips too. I loved it! They even gave me a complimentary beverage. I was floored at how nice I was treated especially going to the wrong salon. Thanks ladies. You made my day way better! read more

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The ladies that took care of me were amazing! Had a small discount for the holidays , so loved that!

I have been a long time customer, and I've always liked the work here. However, the last few visits, they have been running incredibly behind, and what's worse is they just leave you sitting in a chair for upwards of 20 minutes! No acknowledgment while you're sitting there, no apology, no offer of water or anything to at least pretend like they care about you as a customer. Very unfortunate. read more

They left my natural nail atrocious!! I went about a month ago and the nail tech kept hammering her nail file into my nail bed, i ended up bleeding but didn't think much. Fast forward a month later and my nails were so grown out. I grabbed acetone and let them sit, they stung SO BADLY! I ended up cutting my nails and removing the left bit but upon doing so my nails were so THIN & BRITTLE! This had never happened with any other nail salons! This will be my first and last time EVER going! I can't believe they actually charge so much for such poor quality (my nails hurt so badly while typing this ) read more

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I live in Las Vegas I come to my daughters every month we make a pedicure appointment at your salon every month the past two times have been awful they don't clean the toes after the lotion in the oil and all that's the polish doesn't go on correctly so the past two times when I've come home I have to take the polish off right away and repaint them myself. I also would like to say that I was a manicurist for 20 years. You never cut into the side where you think you may have an ingrown. I do not have ingrown's and the next thing I know she has cut into both my sides of my toe and I just want to say I cannot wear my tennis shoes and it's been five days my two big toes are so infected I won't be coming back so please tell your manicurist that in school they don't learn that in school you learn to take a thin Emery board and if you slide the Emery board under the big toe if there is an ingrown it will come out you're not doctors you're a manicurist. Horrible horrible last two visits. read more

Peter is the absolute best! Any nail design I give him he can always replicate. So professional and quick read more

Cest Lamour Nail - ‍ - Nail Salons Near Me - Santa Clarita, California

walked in and first contact was a pleasant one, girl at front desk super nice and professional, then all downhill from there, Vanessa was my manicurist who did a horrible job, filed and polished that was what she considered a manicure. Left all the dust from the filing all over my hands and painted right over it, when i told her to fix it she started speaking her language to other coworkers out loud and did not correct her mistakes. i felt very disrespected and left the salon in tears, never have i felt this way when all i wanted was to enjoy a nice manicure. Girl at front desk rescheduled me for a different date to come back and have it fixed. i went back and had Lana do my manicure over again, and although she was very nice and professional, i will never go back again, paint job is a mess i went back again to ask her to fix it which she tried but at this point it was just getting worse, i just walked out and left. read more

the service and quality intitally was good, i went in for a gel mani-pedi and the pedi part was great but the mani started to peel 2 days after my appointment and on top of that, my top coat wasn't completely on my nails. I went in to get my chipped nails redone and still not looking good. The polish, which is solid black, is streaky and opaque. I've been to multiple cest lamour in the area but recently have been leaving disappointed when it comes to getting my manicures. read more

I have been using "handsome Peter" for a few years now and he is the only person I trust on my nails. My nails never break or chip and he is very detailed and good at what he does. I'm Very impressed with how long the powder dip lasts and when I used to get gel with him, it lasted a long time as well with no peeling or chipping. The cost is equivalent to the quality of work and I recommend using Peter 10/10. read more

I had a dip powder manicure done today by "Handsome Peter" and he did a wonderful job. I was concerned about part of my thumb nail being broken when I came in, and he managed to fix it and make the nail look even with the others. My nails look great, and he was very fast. Will definitely request him again. read more

Amazing staff but the work is really bad. I loved my techs but they did not do a great job. My nails started lifting on the corners and there wasnt enough cuticle care. I got hard gel and a plain polish. My nails do not look good at all. As someone who has gotten hard gel for 4 years now this is not the best work ive seen. read more

Cest Lamour Nail - Hard gel - Nail Salons Near Me - Santa Clarita, California

We just moved to Agua Dulce and I asked my neighbor where we could go for a good pedicure and manicure. She suggested Cest Lamour Nail Salon. We were extremely impressed with their notification process. We called and booked an appointment for my husband and I to have a pedicure and manicure. We received a text to confirm the date and time of our appointment. We arrived for our appointment and promptly were greeted by the receptionist who led us to each of our chairs. She was extremely friendly and outgoing, we didn't get her name we were impressed with her professionalism. She coordinated which individuals would assist us. We were so impressed with the speed and the quality of the manicure and pedicure. There were 3 ladies that took care of us. We had an appointment at 1:00PM and we were finished by 1:30!! Unbelievable we were done so quickly! I highly recommend this Salon! read more

Service is always great. I love getting my nails done By Liam! The salon is very pretty read more

Cest Lamour Nail - Acrylic full set/ chrome tip by Liam he's the best! - Nail Salons Near Me - Santa Clarita, California

I came in with bare/clean nails and got a French tip gel manicure -- exactly what I wanted! I was frustrated at first because my appointment started 20 minutes late and I had somewhere to be afterward. (At the 15 minute mark I voiced my concern and they said it would be another minute.) To my surprise, my technician was done in under 25 minutes! I'm giving this place 5 stars because mistakes happen, maybe they were overbooked, maybe someone didn't show up for their shift, I don't know. But they owned the mishap and made it right. I'm really happy with my nails! Updated 1 week later: Sorry to say I've had to downgrade my review. My gel nails started peeling at the edges by Day 6. I wasn't doing any strenuous manual labor. In past experiences, I've had gel manicures last closer to 4 weeks with no chipping or peeling at all. (Obviously nail growth is inevitable.) I'm still really grateful I was able to come in last minute, but it's disappointing my manicure didn't even last a full week. read more

I hate to leave a bad review, but I'm hoping this message helps to improve service for others. I was left on hold but the phone was not muted, so I heard lots of clanging and talking for a few minutes before I was asked if I was still on hold...when I tried to answer, I was THEN put on mute, she couldn't hear me, and I was hung up on. I called back immediately and was put on hold again, this time I was hung up on after 2 minutes of silence. After a third and final call 10 minutes later where I was put on hold AGAIN, I finally gave up and went down the street. I got a great pedicure at a different salon, so all is not lost. read more

I was very happy with the service and cleanliness of the salon. Great front desk customer service and nail technician did a great job. I went in to get a dip overlay and was very pleased with my nails however not even a week later I noticed my middle finger was starting to chip. Now a full week later and 4 more nails have chipped. I have never done a dip overlay so not sure what the normal wear is but I would think for $50 they should last longer than a week. I am very disappointed. I would still recommend this place based on service but the quality of the product does not last. read more

I called the salon to book a same day appointment. I acknowledged the fact that I knew it was a holiday weekend and the schedule could be booked. The receptionist said "yeah, pretty much." That response wasn't clear so I tried to confirm again that they didn't have appointments. "Basically" and "pretty much" are not "yes" or "no." I went on the website to book one of two appointments that were available, one at 4:30 and one at 6pm. I booked the 4:30 and received an email that it was not confirmed. I called the location and was was told by the same receptionist that she saw the request come through for 4:45 (to which I confirmed it wasn't a figment of my imagination that the time had changed). She informed me that the computer/booking system has issues and they're still "pretty much" booked due to the holiday. When I asked about the 6pm appointment slot that was available online, she said they were not taking appointments beyond 5:30pm. All of this is incredibly frustrating and irritating. Of course, I understand that a holiday weekend can be busy. What's irritating is the lack of clarity and the disorganization around the booking process. It's all "basically" frustrating and I "pretty much" will think twice about booking again at this salon. read more

Always so happy with how great my nails look by handsome Peter! He's great and once you go to him, that's it! Seriously- he's the best in SCV. read more

There front desk store manager was nice and welcoming, even though I didn't have an appointment they squeezed me in as a walk-in. The pedicure I received was one of the worst. Jenny was the technician. She rushed through the whole thing and messed up my polish by putting my sandals on before my nails were completely dry. She tried to fix it but did a sloppy job and made it seem like it was my fault. read more

I had great customer service here! Bri really stood out and made the whole experience worth coming for! She was so sweet and made sure I felt comfy and the other customers that come in situated. I needed an appointment set and she was quick to help and made everything easy! The lady who did my nails was super professional and was quick with it haha. Definitely coming here again! read more

Cest Lamour Nail - Nails - Nail Salons Near Me - Santa Clarita, California

My sister and I visited this place for the first time and asked for a gel manicure. They looked good on the first day, but by the next day, my sister's gel polish started peeling off. I called and asked if she could go back to get them fixed. She went, and the same person did her nails again--but the very next day, they started peeling off again! My gel manicure lasted a week, but today, all of my nails started peeling as well. I don't like leaving negative reviews, but this was not a good experience for either my sister or me. You pay so much expecting good service, but unfortunately, the quality was awful. read more

After a set removal, full set and pedi I made my next appointment for fill and pedi. I showed up for my appointment to be told that it wasn't booked and they didn't have time to complete the service I came in for. read more

I don't get my nails done. Hardly ever. I've been dying to get the donut glaze nails and was so excited to try out dip for the first time! My nail tech was nice, I didn't catch her name. I've never had dip done so I am not familiar with the process. So, I decided to trust the process because she knows what she's doing and I don't. But it became clear that after she filed down my dip, and began the gel process, it was sub par. I had a chrome finish added and once she did that on one of the hands, it revealed that the gel had separated on the nail and created small bubbles or craters in the nail bed. I'm not an expert, but in my experience using my own gel polish, usually that means the gel is old or acetone was added to try to thin it out. It looked messy and I asked if those bubbles would eventually go away. She conversed with the nail tech next to her and proceeded to redo that entire hand. It did help a little bit, but there were definitely bubbles which made it clear that it was a bad top coat. I appreciate that she took the time to redo the hand because it added a good 20 minutes on my service. But, the overall finish of my nails were not great. The color is beautiful but the technique wasn't stellar. I ended up reshaping them at home because some nails were slightly crooked or uneven. I didn't hate my experience but I also didn't love it. I'll be doing more research and finding a better salon. read more

Cest Lamour Nail - Nail Salons Near Me - Santa Clarita, California

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My nails were ruined here. The tech rushed gel removal, used a drill improperly, and left my nails painful, brittle, and damaged for months. Customer care brushed it off with an $11 discount after years of loyalty. A discount won't fix destroyed nails--don't risk it. read more

Staff not well trained. Mediocre pedicure. Very busy though for gels and art on nails. Not my thing.

"Handsome" Peter is the best! My sisters and I always request him and he does the most amazing job. read more

Cest Lamour Nail - Nail Salons Near Me - Santa Clarita, California