This is my favorite auto parts store in town. The staff is always friendly and very helpful. Prices…read moreare reasonable for the quality of parts and tools. Other stores products don't seem like they are the same quality. I had one time when a power steering pump went out so I replaced it. A couple years later the same thing happened and when I called I was informed of it having a lifetime warranty which was great news. Even better news is that the new pump will have that same warranty. Thanks for reading a happy customers review.

Your staff went above and beyond to help this old gal with my car problems…read more You have earned my trust and I will definitely be calling you for all of my car maintenance. Thank you so much. Roman Johnson recommended your shop and I will do the same.

I bought abs actuator for Prius 2015 they sent me one part only I tried to contact them few times…read more Nobody respond. Finally through PayPal I was able to get refund but the shipping cost on me. And the shipping location was in Canada which cost me $83 do not buy any product from them. They're not reliable

A few years ago, I found myself down the street, stranded at the gas station, with a dead battery…read more Auto shop across the street didn't have one to fit, suggested Napa. Napa brought a battery to me, along with a couple of wrenches, so I could install it. Couldn't beat the service! Should have written a positive review, then! Fast forward a few years, that battery craps out. Napa got me on my way, again. A month into my ownership of the new battery, it gave me trouble. Likely just cold weather related, but my confidence in the new battery was shaken... which kind defeats the purpose of a new battery... Napa stood behind their battery, warranted it for me, and got me squared away with a new one. Nobody end up at the auto parts store on a "good" day, but this Napa location wil help make your day better!

There are half a dozen such places in Albert Lea. This location the owner/manager would rather…read moreargue with if you're right then admit he is wrong. Any other place the item I purchased, an oil additive, would have made a few attempts, realized the product was defective and make it right. I went back to the store because it wasn't coming the bottle. Rather than want to make it right after 2 attempts he actually pulled it all the way out the bottle, wraped the product around hand (yes it was that thick which should have been his first clue) 5 times before declaring that it defective and I should go grab another bottle. I don't know a ton about cars but I do know if can pull out a liquid (even though thicker liquid the empties more slowly) with your hands and wrap it around your hand even once that should tell you it's a bad bottle. He would argue semantics (word choice) to "save" $15 then to make it right from jump. Stores that have defective products on their shelves have a recourse with wholesaler. Products can go bad from time to time. He even admitted he had never seen that happen, but rather than accept that he would have a disabled man stand there will he pull the oil additive out of the bottle like taffy than admit I was right to complain. So much for the customer is always right attitude. That man gets up in his chest if you question him instead of taking the attitude his others do which is lets go see what the problem is and I will make it right regardless. He even watched me put the second bottle in with no problem. He is right no matter what and you better not have the audacity to challenge him. If he tries to defend himself on here don't believe any BS. He was not cordial at all. He had an attitude the minute I asked him a question. Go to Auto Zone or Napa instead.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Everyone was super helpful. Ayden helped me figure out how to use the product I bought since I…read moredon't know much about cars he obviously didn't have to but did and I'm Very grateful! Without him I might have blown a few fuses!! Haha thanks again guys !!!

Staff was freinedly and pointed me to the right kind of oil. It's a chain of stores. There's…read morenothing particularly different about this one. They had the stuff I needed and took good care of me, but it's also not rocket science. But reviews gotta be a certain length, so...