Tina was amazing. i walked in to have my phone port cleaned, was expecting a long wait, and was…read morepleasantly surprised to be welcomed in to the store by Tina, the manager. She told me that there was one person ahead of me and that she would get to me asap. When it was my turn, Tina could tell that I was not comfortable standing and offered me her chair. Her kindness touched me. Other customers were coming in. Tina acknowledged each person with a kind word and managed to get to each and everyone, by multitasking and making sure that each customer was satisfied. Tina fixed my phone in moments and I ended up adding batteries and light bulbs to my order. The prices were fantastic and Tina was the best!

I have used Batteries Plus in California prior to moving to Mason City Iowa. I have used Batteries…read morePlus in Mason City on several occasions over the last year for phone repairs and battery product purchases. The folks there have never let me down. My sons iPhone repairs seemed impossible due to major damage but each time they were successfully fixed, saving me the price (several times) of a new phone. Kind, honest, courteous, and professional service. Tim, the manager, appears to run a great store. Satisfied customer, Robert Miller

I'd never been in this place. It's a small store in the middle of a strip mall. They really are…read morejust what the name says. I came for bulbs and found what I needed. They seem to have a decent variety of bulbs, but no more than any decent hardware store. They have a battery for whatever you might need; from car/truck, to cell phone, to dog collar. I also saw a small cell phone case display. For $40 they reprogram keys and key fobs. Best of all is that they do cell phone repair. There was only one customer ahead of me, but it took a long time because their card scanner was very glitchy.

This place is horrible to work with. It's 10:15 and my 2nd trip to this store. They open at 9 and…read moreno one is here yet! Signs all over the door say they're open, open at 9. NOT TRUE. I've waited for over an hour now. Hard place to do business with. Go elsewhere!!

Needing a key fob? Battery Plus is not where to go. Been waiting 5 weeks after paying for a key…read morefob. Company took my money then ghosted me. Even store employee says they cant do anything to refund or take care of situation.

I went to buy a crimp to wiring for my new trailer lights, since one of them failed and they gave a…read morenew crimp and they installed it for free! Made my day

Everyone was super helpful. Ayden helped me figure out how to use the product I bought since I…read moredon't know much about cars he obviously didn't have to but did and I'm Very grateful! Without him I might have blown a few fuses!! Haha thanks again guys !!!

Staff was freinedly and pointed me to the right kind of oil. It's a chain of stores. There's…read morenothing particularly different about this one. They had the stuff I needed and took good care of me, but it's also not rocket science. But reviews gotta be a certain length, so...

Josh did a difficult battery change for my car and put on new wiper blades as well. He was very…read morefriendly and very efficient. I will be going here from now on for my basic automotive needs. Joshua was the other attendant and he was also very friendly as I waited for my car to be completed.

My husband visited the store to get a wheelbearing to fix my car. We took the part home where it…read moresat unopened because we found out that the wheelbearing was not the problem that needed fixing. When we attempted to return the part we found out that the part we had bought was not what was supposed to be in the Box. They refused to return the part they had sold us so I will not be returning there in the future.

I should have went here instead of Autozone across the street. But Autozone sells good batteries…read more But every worker there except the chick is a lazy no help know nothing at alls. The girl was cool though. Autozone dudes literally wouldnt listen to me. I bought a battery from them for my Audi. I left my car running due to bad battery and i didnt wanna change it in the parking lot. Asked one of the guys to clear my error code for the MAF sensor i replaced a couple months back. Dude ran my codes, and told me basically what i asked. I repeated myself. Then I asked for a jump or battery charge or swap my old and new batteries out since dude shut my car off without even asking me. The 2 boys literally sat there and said they couldnt touch my car, they apparently dont have wrenches at Autozone. They told me they didnt have the proper tools and my Audi would never start again if they did anything with my battery! I changed my battery with a damn wrench yesterday. And then my buddy told me i could get money back by returning the old battery, those dudes did not tell me that! OReiliys is always good about parts, helping, advice. They're across the street from each other so now i will only go to OReilys. Ik the guys there actually know more about cars than the Autozone crew

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.