Knocking off a couple stars, although I do still think Dr. Thompson is pretty great for the areas…read morein which she specializes. However, after months of appointments where she ran grossly behind schedule (as in over an hour... every time... after I left work + drove 45 miles and was still on time) -- which on more than one occasion caused me to miss the window for radiation tests that I needed urgently -- I had to start seeing doctors closer to home. She's just too busy and always overbooked. That might work ok if you only need to see her a couple times a year, but for people with ongoing medical issues this can be a real problem.. On top of that, the real dealbreaker was when I started having some complicated symptoms a few months back. I communicated with her about it over e-mail, worried about whether I needed to be seen. I'm not sure if it's just because she was super busy or because it wasn't back-related problems, but I felt like her responses were dismissive and a bit random in her guesses as to what was going on. I needed an appointment but I felt like she was encouraging me to ignore serious symptoms. I ended up having to see someone else to get a real diagnosis. All of that aside, she IS awesome and very knowledgeable for back-related and pain management issues, so I still recommend her for people with that need. I just wish she was on time more often and better-versed in other medical problems.

Dr.Tracy Thompson has been my primary physician for several years now and she is professional,…read moreknowledgeable and thorough. Because of her excellent care, I followed her from private practice to PAMF in Dublin. I feel very lucky to have her as my physician! Since I am a long-time patient of hers, I would like to address the other Yelp reviews that weren't as stellar. Dr. Thompson treats you as a person and takes her time to listen to one's complaints before addressing them. She has never seemed rushed during my appointments. There are times she is running late, but I know that is because she takes her time with her patients and I know that if I need some extra time, she would never hesitate to give it to me. Because she is so good, I believe she is well worth the wait! The other Yelper addressed that Dr. Thompson rushed her through her exam and only gave her orders for lab tests w/o giving her a diagnosis for her health complaints. Without lab results, it would be difficult for any physician to give an accurate diagnosis to any patient, especially a new one. Lab tests, especially comprehensive blood work is very expensive and should not be held against the doctor who orders them. If the patient had gone back to get her results from Dr. Thompson, I am sure she would have been happy with the time Dr. T would have spent with her explaining her results and plans for her future health care. Too many of us want instant results these days. Healthcare doesn't give instant results. I am very appreciative to Dr. Thompson and to all the doctors and staff at PAMF who have helped me stay as healthy as possible. Five stars isn't enough for the excellent care Dr. Thompson and PAMF has given to me!

I never got to see Dr. Michelle Malcolmson. When my primary care M.D. dropped her practice…read moreunexpectedly in June 2025, she recommended Dr. Malcolmson at Stanford Medical in Emeryville. Dr. M's earliest appointment for me as a new patient was four months in advance, in early December, so I took it and waited. However, on the very morning when my appointment day finally arrived, her office called to say that she was ill and that I had to re-schedule my appointment--this time for a date a few weeks later. Some days before the date arrived, however, I was once again called by her office, this time to be told that the doctor had left the practice, and they had no idea where she had gone to. Since Michelle Malcolmson knew full well in advance that she was leaving Stanford Medical, she should never have allowed me to dangle for months under the mistaken impression that I was going to see her. By so doing, she caused me to waste much valuable time before I could see another other physician as a new patient. I call that irresponsible and heartless.

I wish I could provide a care review. My primary care doc retired. I waited a couple of months for…read morea new patient appointment with Dr Makcolmsen. Less than 2 weeks before my appointment it was cancelled. Her next one is two months out. No explanation for the cancellation and no guarantee it won't happen again.

I have been a patient of Dr. Mark for some time. He is understanding, caring and has been very…read morethorough in analyzing my GI issues. I appreciate that he takes a whole body approach and considers non pharmaceutical options in the path to healing. I would definitely recommend him if you are looking for a deeper and more personal level of care.

This is a reply to the response from Frances M, one of the business owners, to my initial review…read more So you're saying that you believe $500 for 30 mins is reasonable for a conversation about whether I can afford or actually need the long-term root cause approach to my health conditions? I had a discovery call with you prior to this consultation and you told me that my case was the type of case that your clinic works with all the time. This is why I decided to pay the $500 because I thought I would get an individualized plan. I have had consultations with other functional medicine practitioners and naturopaths before and this appointment was used to build a plan for me. Not listen to a sales pitch. I found out the cost for these other providers' programs during the 15 minute discovery call. And by the way, you are not telling the truth about offering a $35,000 program. You said "For accuracy, we don't offer a $35,000 program". I have documents to prove that you do, which I've posted here. There are three tiers I was offered: Platinum 12 month program, a Gold 12 month program but not as many "perks" and visits, and then a 6 month program, which I was deterred from because I have a lot of issues and it takes time to resolve (which I agree with). And all of these programs don't include labs or supplements!! I was being steered towards the Platinum program for 35k, BUT if I signed up before 7/30/25 and paid in full, I would only pay $25k! Heck of a deal! "Spots are limited! Fast Action Bonus if you sign up today!" Seriously this is what you hear on an infomercial or used car sales lot. You are clearly just motivated by money and not helping people. I am so frustrated that I spent my VERY hard earned $500 (which I desperately need to work on getting better) and got absolutely nothing but scammed. You both should be ashamed of yourselves taking advantage of people who are desperate to feel better. Your reply was unbelievable. Literally.

Dr. Fong is great! My family has been going to him for probably around 30 years now. He is patient,…read morelistens to you, asks relevant questions, and cares about you. I never feel rushed, even though I know he has a lot of patients to see. I most appreciate that he doesn't give up on finding a solution to what ails you. And he's very good at responding to messages in MyChart and following up on the results of labs and scans. He also understands some people are more agreeable to his wellness suggestions than others, and will work with you to find alternative solutions if his first suggestion isn't suitable to your lifestyle or preference (or you just don't want to do it lol) He's cut back his San Ramon hours recently, but I always prefer to see him if possible, even if it means waiting a little longer until I can get an appointment.

Dr. Fong is the best! He's been our family doctor for a long time now. He is very thorough and…read moredoesn't make you feel rushed when asking questions. He genuinely cares. The staff are so sweet and professional! Also, the office is always so clean and I never have to wait long to be seen. You won't be disappointed if you go see him!

Classic thing is I didn't know I could write a review on a doctor until Dr. EF was talking about…read morehow crazy it is that you can do this. So Dr. EF is incredibly easy to talk to and she really listens. She is the kind of person who you are happy and go see. As a guy, I hate going to the doctor but her easy going nature makes it a lot easier. Ultimately, if you are looking for a doctor in Oakland, you really can't go wrong with her.

Dr. Eisele-Flint is a terrific doctor. After years of seeing a rather gruff and impersonal…read morephysician, I found Dr. Eisele-Flint by luck when I moved to a new state and needed a doctor to help me with a horrible sinus infection. She saw me right away, was so kind and, like everyone else has mentioned, really LISTENED to me. I've since been back 2 times, once for a physical and once for another condition. Each visit has been like the first--she never seems rushed, she always keeps her full attention on you, she's very knowledgeable and also realistic when it comes to all the other factors that affect health--stress, exercise, diet, weight, etc. I always leave feeling as though I have been heard and that I have a plan for feeling better or taking care of myself. I feel very fortunate to have found her.

Finding Dr. Jiam Seagren has been a fantastic experience. From the first appointment I felt heard…read more she took the time to walk through my full health history, asked thoughtful follow up questions, and explained everything in clear, patient friendly terms. The staff were helpful and the office environment was calm and efficient. When I later had some lab concerns, she reached out personally with a plan and made sure I understood next steps. What I appreciate most is that she balances professionalism with genuine care. you leave the appointment not only informed, but cared for. For anyone looking for a thoughtful, involved primary care physician in the Orinda area, I highly recommend her.

Dr Jiam-Seagren was the first doctor I found when I moved to the bay area from out of state. She…read morehas been everything I hoped for in a primary care doc. She listens to me, she is thoughtful and practical in her care regime and she takes her time with you. She's a fantastic doctor. It's been almost 9 years and I couldn't be happier. I'm super glad she's much younger than I, so hopefully I won't ever have to find a new doctor.

As someone who is incredibly afraid of doctor visits, Dr. McCune was perfect! She was attentive,…read morekind and caring. Great multitasker too - as she took notes, she pointed the screen at me so that I could see what she was doing, and she gracefully kept up the conversation. After I disclosed my discomfort around giving blood, she revised her plan to try and get as much done with only one blood draw. Dr. McCune also gave me some tips on how to handle the blood draw. Unfortunately I still passed out like a light, but we were well prepared and the staff in her office were incredible. Dr. McCune's medical assistant, Brittany, was also very kind and attentive. We had great conversation and she put me at ease during one of the shots. Unfortunately my appointment did start 45-60 minutes late that day (not sure if this occurs frequently), but in general I have heard all doctor visits often start late. I'll certainly be back! Highly recommend.

I'm still a patient of Dr. McCune's and she still deserves five stars. She's been a great partner…read moreover the years, and under Dr. McCune's care and her coordination with my GI I was able to get a diagnosis, and more importantly, get better. The first time I saw Dr. McCune I was at my lowest point, and for awhile now I've been really thriving. When I see her and have periodic health concerns or questions, she always takes the issues seriously, and she's able to put them in context of my overall health. She has also helped me see how far I've come in the past 5 years. Dr. McCune is the only physician at Sutter that I've stuck with for this long, and I'm grateful to be her patient!

Careful thorough and kind practitioner for this specialty glad to have her in this arearead more

Dr. Foster has been the best physician I've ever seen as a patient. She has always made sure I got…read morethe treatment I needed. She is knowledgeable, patient, very thorough, and best of all, cares for her patients as people, and not for profit. If you're trying to decide who to have as your rheumatologist, pick Dr. Foster. I wish she could be my rheumatologist forever.