We knew that Chad would be a great Realtor based on a recommendation that we received from our wonderful Realtor friend in Durango, CO. What we discovered while working with Chad is that he is not only a great Realtor, but an exceptional Realtor. His integrity, professionalism, kindness, knowledge, creativity and ability to give his client's a 110% effort make him quite remarkable.
Our first meeting with Chad left a great impression. He was prepared with a presentation of his services, his approach to finding homes, an overview of the software he uses to instantly share new homes with his clients, and much more. He then took us to see three different properties before ever signing a contract so that we could get a feel for his style. He was ready with documents containing detailed information about each home. This allowed him to answer many questions on the spot rather than having to 'get back to us' on this or that. Knowing that we were interested in the possibility of a project, he was able to envision how each property might have the potential to fit our family's needs and communicate that in an inspiring way. We were quite impressed and quickly signed a contract with him.
During the course of our home search, I couldn't help but notice Chad's thoughtful approach when working with other people. His interpersonal skills are excellent and his written communication with clients, other agents and contractors alike is respectful, cheerful, professional and complimentary (not to mention perfectly edited!). On a personal level, I really appreciated Chad extending his kindness to our children who often accompanied us to showings. While some realtors might have been annoyed by the presence of small children, Chad actually went as far as to play with my young children so that my husband and I could look over a home more carefully.
Chad does his homework and it certainly pays off for his clients. In our case, we were interested in buying a home that Chad determined was way overpriced. The homeowners were not realistic about the value of their home in its current condition. After getting nowhere with offers back and forth, Chad sat down with the Seller's Agent and discussed ways that she might be able to approach her clients in being more realistic about the pricing of their home. I believe she was inspired by his conversation and was able to convince her clients of a more appropriate price. In the meantime, Chad encouraged us to walk away. They ended up coming back to us later with a reasonable counter-offer, but by that time Chad had already found a better house for our family's needs and budget. In fact, he went as far as to find us a house that hadn't even been listed! He does not joke when he says that he leaves no stone unturned for his clients.
After finding our home Chad was able to simplify the inspection/closing process, which can often be a mind boggling experience, by offering excellent referrals for architects, contractors, inspectors, chimney cleaners, insurance agents, attorneys, etc. We literally had to 'look no further' once we found Chad. Not only was this experience painless it was actually quite fun. In the end, I mentioned to Chad that we may have questions for him down the road. His reply: 'Of course, I think of my clients as lifetime clients.' Once again, I was very impressed, and I will enthusiastically recommend Chad St. Onge to anyone having an interest in Boulder real estate. read more