Love going to this place. Dr. Carol is amazing. She is so good with our cats. The last time I was…read morein for a visit I purchased her books that she wrote and found it to be very informative. I shared the dog book with my coworker and she was so excited to see that some of the supplements she had hand that she was using for herself can be given to her dogs. If you are into natural holistic methods this is the place to go.

She is not a holistic practice still gives pets horrible advice as far as kibble and still gives…read morevaccines to ill older dogs She's a fraud and hides behind staff do not do business with this veterinarian she should be ashamed to tell you on her signs she's holistic plus practices regular traditional services she makes money off it

I had the most bizarre experience recently with the Chagrin Animal Clinic. I'm wondering if anybody…read moreelse has had any issues with them? I had been going there for 10 years and never had any issues at all. Recently, I brought my dog in to have his nails Dremelled. When they brought him out, I noticed the nails on his hind feet had been clipped, and were sharp and rough. I asked them if they would go back and Dremel them a bit more so they would be smoother. (They said they had Dremelled them.) I was not rude in the slightest. When I went to pay my bill, the receptionist, Ali, had just come from the back and had clearly spoken with the young vet tech who was working with my dog. The receptionist had a huge chip on her shoulder and was beyond rude to me even to the point of flinging my credit card at me. Not only was she extremely rude, but they charged me again to Dremel my dog's nails, because she said it took additional time. I remained matter of fact, had no reaction other than to ask why I had to pay twice, and paid the bill. I was totally flabbergasted at what had just occurred. I didn't understand it. There was nothing I did whatsoever to provoke the nastiness and the attitude, except to ask them to Dremel the dogs nails a bit more so they were smooth. The next thing I know, I received a letter in the mail saying that we were no longer clients of the Chagrin Animal Clinic. I swear to G-d, I'm not exaggerating and I'm not making this up! I'm curious if others have had issues with the staff there. I'm also wondering if anybody out there knows the name or has any information about the corporation that bought the Chagrin Animal Clinic. I would like to let them know what happened. I had originally posted this on NextDoor and posted response I received after exchaging emails with Angela Deputy, the chief human resource officer there. But, due to length, I am not able to post that here. Bottom line, they investigated, but not much was done.

Dr Lubenger and the staff are an awesome team! We have two dogs, a 7 yr old German Shepherd and a…read more 9 yr old. Stizu-Poodle. Our German has had digestive issues for years and he is on the skinny side. Dr Lubenger took the time to sit with us to truly figure out a plan to help our dog. Dr Lubenger narrowed it down to the food we were giving our dog. The Doc suggested a prescription dog food and since that point, he has been great!!! She was the only one that didn't just offer medications to make more money from the diagnosis but actually treat our dog. Well-done Dr Lubenger!!! Dr Lubenger is extremely accessible and compassionate person! The front desk staff, Elliott and Ally are super kind and welcoming. They truly care about your pets and you as a pet owner. Veterinarians and their staff members do not get the credit they deserve! This team is AMAZING! We will not go anywhere else!!!

Dr. Leeb and his staff are fabulous! All of our pets have gone to him since 1979 and will continue…read moreto.

Love Dr. Leeb and his staff. Super friendly. I had to change to him because my other vet couldn't…read moreget me in .... They are good with same day emergencies. Very calm, even when your cat gets stuck behind their desk!

Don't go...... I messed up on the time of my dog's scheduled grooming appointment. I got there a…read more1/2 hour late. They would not take him. The groomer said she was "overbooked anyway" Well guess what.... I noticed my credit card was charged for 124.00 dollars. Completely unauthorized . In fact, They kept my credit card number from the first time I went. I never said they could keep my card on file. It is fraud that they have charged my card without my permission. I have notified my bank and have filed a dispute. Another interesting fact, the first time I was there the groomer said she had to muzzle my dog?? He had been groomed with another groomer multiple times and was never muzzled. Unfortunately, she moved. I took him today for a full groom somewhere else and he was not muzzled. They also operate under smoochie pooch.

This is the best groomer in the area by far. Have had nothing but great experiences with the staff…read moreand my very large dog gets a handsome quick cut in no time at all. Highly recommend this location to any dog owner in a 30 minute radius, it's worth a little bit of a drive to know he will always get a quality groom and be treated like a king.

Absolutely the best veterinarian we have ever had! Dr. Rutman is so amazing. He truly cares about…read morethe quality of life of all animals. He has helped my 14 year old lab/Rottweiler live her best life. When my daughter's dog was extremely ill he treated her dog right away despite her not even being a patient. I am so grateful that we have Dr. Rutman. He is the best!!

Our different cats have been a faithful patients of Dr. Culek since the 80's. I can't say enough…read moreabout the care and concern that she, as well as the Eastside Staff, have shown our cats. I would also like to say a great "thank you" to the boarding staff at Eastside. I had to board my two cats for the first ever for about 13 days. Although I was greeted by two "sulky" cats, which would have happened even if I got someone to take care of them at my house, my cats were in excellent condition and their fur was just as soft and silky as it was when i dropped them off!!!!

I came to rescue village after losing my cat during surgery, and was able to adopt a lovely senior…read morekitty. Everything was wonderful and I was able to take her home that day!

Cleanliness, friendly and knowledgeable staff, highly recommended adopting from Rescue Village ..read more

We had our first and last visit with Silvercreek! We were greeted by a nasty older woman named,…read moreDiana. She was short tempered and just rude! The care we received was good and thorough, however, I'm not subjecting myself or my animals to someone like her. We went somewhere where my animals are now treated as family! Thus, my 3 stars.

Worst vet ever. Let me start by saying that my family used Dr. Novak for years. Fast forward to…read morewhen these two vets took over. I had a high energy dog and they were terrified of her. She was upset after coming out of anesthesia and offered her no comfort and did not call us to report her distress. When my husband showed up, they refused to help him retrieve her because they did not know how to handle her. We also told them that she get nervous when you try to touch her head. First thing they did? Try to touch her head. One of my other dogs developed bladder cancer. They offered no comfort care or any suggestions for treatment. They just said to euthanized her. When we decided to euthanize her, they offered no comfort. They left the room after injecting her. and she had a seizure. when I mention it, they said I should have called for them, but I didn't want to leave my dying dog. Fast forward 4 years after switching vets, her brother has the same diagnosis and same staging, and he is thriving on medication. Also, after being a customer for years, when my dog was dehydrated, they refused to treat him. Don't eve trust them with your pet's health. They are incompetent.

I just recently boarded my 21 month old dog at All About Dogs. I think it went very well. He had…read morethe opportunity to go to doggie day care each day which he absolutely loves. I took him to a training class there the next day and he could hardly contain himself when we drove onto the grounds - I took that as a positive response to the boarding. AAD has a great dedicated upbeat staff, whether it's the desk staff, groomers, trainers or boarding staff, it's always a positive experience.

Here's the nuggets for All About Cash with no compassion for dogs! Zero stars…read more2 boarding experiences in 2 months both leading to dog receiving IV drip fluids dehydration and liquid food as near death because they waited to long with diarrhea. (Which they don't expect your dog to do and if your dog does hell have no fury like a angry cleaner of your dog) Dog was abused because they had to clean diarrhea as dog never coward to humans or hide under benches at vet but they managed to take the happiest friendliest dog and beat him into their warped submission for having diarrhea from the overdose of medication they gave him! Then Ciara the groomer was to bath him from his horrible stay and she decides to razor cut his dick and balls to bloody hell causing need for more antibiotics. For a $600 vet bill on top of their boarding. Worst place to take your dog if you love it. Imagine your son crying as someone cuts up his privates - this dog definitely was crying with over 25 razor cuts on his balls and dick! And let's discuss the yanking of his legs to trim nails and butcher his paws ! Ciara I hope God gives you what you deserve.