My elderly mother was in Hospice care with another group in this area. She needed a pacemaker…read morereplaced and after that was done, the Hospice group denied letting her return to Hospice. That's another story for a group that will get 1 star. Any way, we were given the name of Heart to Heart as a group that is more caring than the previous group and told we should contact them. All of Mom's children are out of state so it was imperative to us that we get help for Mom that is local and experienced. My sister talked to Karin at Heart to Heart and Karin started the process of getting Mom enrolled with them. Due to COVID it took a few extra weeks but Karin kept checking in with us to let us know where Heart to Heart was in the process of helping Mom/us. They reached out to all the places that had Mom's records and got those while we were waiting - very proactive. Finally they were able to come to Mom's home and talk with her. When their nurse came out to examine Mom, we were told by the nurse that Mom was terminal and had days/weeks to live. The contract with Heart to Heart wasn't signed and we were in a panic! Karin carried to contract over to Mom's home that day and got it signed by a family member. Mom was once again under Hospice care with a group that went out of their way to help her, and us. I cannot thank Heart to Heart enough for the peace of mind, support and care that they have given Mom. Amazing Karin, and amazing people at Heart to Heart. I would highly recommend them to anyone.

My wife has went home to be with GOD. H2H had taken care of her for the last three years. I would…read morelike to Thank everyone involved with H2H for such care and compassion from administrators-volunteers you've got the best people you could have! You all deserve a raise! Love you and Thank you!

This is a wonderful organization. I was however extremely disappointed that there was no pastoral…read morefollow up after my mother passed away. Would have been heartening to hear someone say, 'how are you doing". Can't help but think this may have been caused by an unfounded claim by a family member concerning my mother's nursing facility care. Or maybe just an oversight. Just would have been nice to have that spiritual guidance. It's been almost two years sine her passing and while the hospice care was amazing, the absence of spiritual support after her passing still disappoints me to this day.

From the owner: Enriching Life…read more Heartland Hospice Services provides hospice care to terminally ill patients wherever they call home. At Heartland, we care for the body, mind and spirit of our patients and families. We tailor our care to fit the patients' and families' unique needs and encourage the involvement of family and friends at every step of the way. Our hospice program includes nursing care, pain management, counseling for patients and families, bereavement services, living will and pastoral support. Heartland believes wholeheartedly in the power of the individual, the importance of relationships and the value of respect and dignity to everyone at every stage of life. Our goal is to create a positive difference in every patient's day, to make a personal connection and create memorable moments... moments that enrich the lives of each of our patients.

Every health aide was professional and thoughtful. Andrea, my 9-5 helper from M-F is an exceptional…read morecare giver. She always does everything and anything quite well. She genuinely shows her respect and caring for both myself and my husband. Cheryl, my weekend 9-1 helper, goes out of her way to please both my husband and me. Her energy & personality brighten our days. She is very helpful and caring.

My sister and I (both out of state) have been trying to set up home care for our 102 year mother,…read moreshould she need it. Sounds weird, I know, but she is independent, has a part time caregiver and Hospice. We researched all home care companies in the northern Indiana area and decided on two different companies, Home Instead being one of them. My sister called and talked to Eric at Home Instead around Christmas. She explained that we wanted to set up an account should their services be needed for our mother. Eric told my sister that they were short staffed (holidays) but that someone would be out to meet our mother and get something set up. A lady did meet with our mother (and Hospice) to determine her needs. Eric had indicated that he would call my sister back to get financial information to set up an account. My sister called back today because she had not heard from anyone at Home Instead. When she talked to Eric, he couldn't find a file, thought our mother lived in another city and he was generally vague with my sister, telling her he'd research it and get back to her. When he called back, he stated that our mother had refused to sign any paperwork for them. My sister reminded him that she had told him in the beginning that we have POA, and that the visit was just one to set up an account should we need their services. Eric was confrontational with my sister and after much conversation with him, she told him she didn't have a lot of faith/confidence/trust in Home Instead at that point. Eric told her she should find another company to help out our mother. When my sister said she was going to do that, Eric said "Good Luck" and hung up on her! No apologies for the lack of follow up, lack of remembering/understanding what our needs are, and then to be defensive and hang up on her? Not a good solution or resource for us.

Compassionate, kind, professional angels. They were there during the most difficult time. I applaud…read morethe staff. Thank you for being here and supporting our family.

They were amazing from the start of care with my father until he passed away. The compassion and…read morecare from each and every one of them is exceptional. From employees in the office to those in the field you can tell they truly care. They gave my father great care physically, mentally and spiritually. I cannot say enough great things about this group. You will not be sorry.

management is a joke. All they care about is the money they are making. Staff to resident ratio is…read moreridiculous. They have only 2 LPN's working and only a few days a week. They hire anyone to become a aide or a med tech. This poor care is why so many people are declining Memory care is a joke. No activities. The whole unit looks so depressing. Please don't send your family here. You'll get better care somewhere else for a fraction of what these people are charging.

I put my 96 year old mother in there after they promised to keep her in the memory care until she…read moredied. After only 6 weeks, the State shut down the memory care unit. Mother was very disrupted after moving again, and lasted only three more months. I would not take another chance on this place. They misrepresented themselves to me, and then turned Mom out in the cold. Brentwood has refused to accept any responsibility on what happened there. They keep saying, "sorry", but that it could not be helped. Then what was their mistake that the State of Michigan had to shut them down? My guess is that they were understaffed. When I visited, there were times that there was no nurse, but only "Tech's" on duty in the memory care area. Brentwood messed up but refuses to admit it. Sorry, you and those who talked me into bringing Mom there are getting a break by a "one star" rating.

We are very satisfied with our care giver, Sofia, for my mother-law. She is prompt, knows exactly…read morewhat she needs to do, and does her job well. She is professional when my mother-law is confused or irritatable. My mother-in-law feels comfortable with her around. We also appreciate them trying to find the right care giver to their clients!

I have worked with Home Sweet Home caregivers and staff for almost a year, since my partner got…read moreCovid and was hospitalized and had to undergo rehab. I have found them to be kind, empathetic and caring. I would recommend them to anyone in need of someone for in-home care of their loved ones.

I would give the Good Samaritan Hospice six stars if I could. They took care of my dad in his time…read moreof need with care, dignity, and compassion. This place is a beautiful newer facility located in the woods, and overlooking a pond. There are turkeys, deer, and other wildlife the residents can see from the comfort of their rooms. There is a family kitchen, a fireplace in the lobby, and good cooking. The rooms feature pull-out sofas, satellite tv, a large deck, large windows, showers, refrigerator, and microwave.