I emailed for a stork in the morning and the stork was in my friends yard that afternoon when she…read moregot home from the hospital! She was so surprised and loved having the stork for pictures and the memories! First class all the way!! Thank you!!

I spoke to Evin at Herriott's a couple of times this week, and we have reached a compromise that is…read morefair to both parties. I appreciate her reaching out and being willing to discuss so we can continue our relationship.

I've rented from here several times and it's always such a pleasure working with them. The only…read moreevent rental company I would want to work with. They're fast, friendly, professional, have reasonable prices, and a great rental selection.

I contacted Lexi via email a week before my brothers 40th birthday because her balloon arrangements…read morelooked way cooler than the cookie cutter arrangements from the big box stores and I was really pleased and satisfied with my arrangement and experience. She was very friendly and professional and responded right away. I had very little specifics and just told her mostly to have fun with it. She was helpful in making a few suggestions and eager to take the project on. Was also very helpful with delivering as had to make a change to date and time late in the week and she was able to accommodate. Prices were very reasonable and lots of personal touches. Would definitely recommend her for party decor or a surprise for a friend or any event one might need balloons for. I hope she finds lots of success in her business.

Excellent service, they went way above for me on a order for a special friend on her birthdayread more

EDIT 5/9/21--My daughter complained and they apologized due to hiring extra people who they weren't…read moreable to supervise completely because they had 600 deliveries for Mother's Day. They promised to replace my arrangement tomorrow (Monday). I understand and accept the apology and explanation. Thank you for your response. I'd rate you 4 stars now. :) P.S. The replacement flowers were very pretty. [original post with 2 star rating]---My daughter who lives out of state ordered some flowers for me for Mother's Day. She asked them for spring flowers thinking they would be pretty pastel colors (and she used to work for a florist so she knows her flowers) but what I got was a very amateur arrangement that looked like they picked up the flowers at Walmart. The arrangement was daisies, RED carnations and some other red flowers that are common fillers, with a red bow. Not very spring like. They were from my daughter so I love them but I'm very unhappy with the flowers in general. My daughter wasn't very happy when I showed her a photo either.

this 360 machine and company definitely made the party I attended a vibe they had so many props and…read morewere so friendly they made everyone feel comfortable I love their professionalism

Acasia created beautiful balloon bouquets for a baby shower I was hosting. She worked with me on…read moregetting the colors just right and thicker ribbons for the floor bouquets. We received multiple compliments on her work. Her communication was excellent as well. I highly recommend!

I have done business with Floral-N-Flair for the last three years. Every time I call Cheri always…read moretakes the time to go above and beyond to help me! I have had the recipients of arrangements that were sent on my behalf comment on how beautiful they were. All thanks to Cheri!

I live out of state and was going to use one of the big business chains to order and send flowers…read moreto my niece, a gift basket to my sister, and a candy bouquet to each of my two nephews for Valentines Day. After a little searching I decided on a more elaborate plan, incorporating the three kids in their mothers gift basket so that the gift basket could be from all of us, so I called my niece and she told me about the one and only flower shop in town that we could work with so that's what we did. I called floral-n-flair to explain to them my situation, I live about 3 hours away, I've never been in their store, nor have I seen their work (their website is EXTREMELY basic) I requested emails of previous floral arrangements or gift baskets they have available and the candy bouquets which I was very RUDELY told that she doesn't have time for that (mind you this is 3 weeks before Valentines Day - not like I called last minute??) I of course got a bit snippy right back but decided that since this is the only option I have to incorporate the kids I just decided I would send my niece 14, my nephew 11, and my other nephew 6 to the store to pick out what they wanted in their moms basket with specific instructions to just turn around and leave if the owner was as rude and disrespectful to them as she was to me considering there wouldn't be an adult there in their defense. My niece said she was really mean at first but sort of started to lighten up when she saw everything the kids were picking out (clearly I wasn't going to buy everything three kids picked out). After my niece and nephews picked some stuff out I called Floral-n-Flair to clarify the items picked out and confirm an order, again the owner was crazy rude to me - I felt that I had a unique situation and have dealt exclusively with her regarding this complicated order, so naturally I asked to talk to her when I called and she all but yelled at me saying she was extremely busy and why can't I deal with one of her employees - which I eventually did and this woman was a complete delight - like night and day - But here it is I'm running out of time to get something ordered and the kids have already helped so I placed an order totaling nearly 210 dollars after the shipping of the cards (I wanted my own cards on the arrangements) and I expected for that amount of money some decent gifts. What I got was a gift basket for mom the size of the actual hallmark card I got her - tiny!!!! And not at all decorative or pretty. A BASKET of white daisies to my 14 year old niece - a basket... what are we the Easter bunny?? Is she a flower girl in a wedding?? Maybe it's a funeral arrangement? Or possibly my niece is actually 84 years old instead of 14?? It was hideous and not only was the arrangement in a basket half of the daisies were missing flower petals?! Poor Poor quality. And the kicker?? The candy bouquets. Yes. I ordered the small arrangement of the candy bouquets for my two small nephews but I think 4 pieces of candy and greenery in a VASE is outrageous. I could make that myself at the dollar store for 8 bucks and why did the boys CANDY bouquets have greenery in them and in a vase when my nieces floral arrangement had dead daisies in a basket and the gift basket was 4 small gifts in an even smaller basket with no "flair" at all. I'm not a horticulturist by any means but I believe floral-n-flair in Catlin IL is not only run by an incredibly rude and inconsiderate thief but she has her floral-n-flair completely backwards. I will NEVER order here again. Not for the price, not for the quality, not for the attitude. Horrible experience. Horrible. I would rather order from St Joe 20 miles away and pay for them to transport the flowers. Awful. I wish I could give floral-n-flair in Catlin Il a negative star rating.

These guys are in a really shitty business. They do a great job, even with people crapping on them…read moreall the time.