Customer service is the key to success when dealing directly with the public. I was impressed upon…read moreentering this modest establishment. Eli was welcoming and helpful. My needs were simple but very important to me. The work required adjustments and tailoring to make a new linen jacket fit. Measurements were taken and the turnaround time was perfect for my needs. When I picked up the jacket was perfect in every way. Well worth the price of perfection. Definitely come in for the organic cleaning and trust Eli with all your tailoring needs.

Had a down comforter cleaned, service was very good and the comforter looks great! Location was…read morevery convenient and personnel are very friendly

I had such an amazing experience here! I brought in my prom dress to be hemmed, and they did an…read moreabsolutely perfect job. I was really nervous because the dress was delicate and needed to fit just right, but they were so professional, kind, and detail-oriented throughout the whole process. When I picked up the dress, it fit like it was made for me. The hemming looked flawless, and they finished everything on time, which made prom prep so much less stressful. The staff was also super friendly and made me feel confident leaving such an important dress with them. I got so many compliments at prom, and I truly felt beautiful wearing my dress thanks to their work. I would definitely recommend this place to anyone who needs alterations or dry cleaning -- especially for special events!

Bright Kleen? Well, why go anywhere else? Best home town cleaners, never had an issue with them in…read morealmost 30 years. On site tailor. Deliver what they say. Place is fast, easy, on point. Zero negative comments.

The best cleaners I have found in this area and I am not easy to please. Friendly service and…read moreshirts you can pull off the hanger and just wear. They're not over starched or messy.

Amazing dry cleaner. Always ready when needed and performs service as requested. I have even needed…read more24 hour services and they have accommodated no problem. Highly recommend!!

My wife is the one who generally brings the dry cleaning to them, but when I have, he's always been…read morevery nice and accommodating. The prices are in line with those in the area, and this one is very close to my house.

Horrible. They should disclose fees if there are extra charges for next-day. $72 for a suit and 6…read moreshirts

Super-reasonable price to repair a $300 furniture cover. Can't even tell it used to be ripped.read more

On numerous occasions found my shirts after dry cleaned to still be semi wrinkle. I never said…read moreanything because I usually iron them. But yesterday on Thursday picked up my three pants I had dry cleaned (mind you none of them discolored) and when I received them, one of my suit pants had weird pinkish discoloration. The lady was not the "boss" so I left them there for boss to look at, and this morning spoke to owner/boss, about discoloration and he told me it wasn't him or his common fault and they were "due to sweat (from me). I told him the discoloration was not there when I dropped off, and gave me look as it was (basically saying I'm lying). So refused to acknowledge damage and restoration. Obviously last time I do business with them, and I'm out of a suit!!! Disgraceful indeed. And I noticed he must of tried to do something to get out because you can see in picture I took, it appears to be a wet ring around pinkish area. Both legs have discoloration. He had to insult me on the material my pants were (polyester and wool mix) and that's why discoloration as well.

Asked for a white tuxedo shirt to be cleaned and pressed. Well they pressed it alright, pressed the…read moredirt right into it. Too bad they forget the cleaning part. My father has had issues with this place as well. I suppose I could give it another chance, but why bother? I now go to Chinney's across the street and have had 0 issues with them.

I will never come here again. Beware- they don't treat customers well when things go wrong. I've…read morebeen coming here 3 years. The woman recognizes me and knows my name. I bring all cleaning and tailoring here from South Natick. Today I brought back a wool poncho that had a coffee stain. I paid over $30 to have it cleaned and it didn't come out. While I was dropping off other cleaning, I brought this back and asked if they could try again. This was first time in 3 years that I asked something like this. The woman accused me of lying and that they hadn't cleaned it. I was absolutely shocked- first to be accused of lying and second that she refused to try to clean it again. I had left receipt at home. After I explained that I would never lie and I'm just hoping to have them try to get the stain out, she refused to give me any receipt that I was dropping it back off. If things go well, the owners are happy to take your money. For this overly priced cleaning, they should show more flexibility to help customers when a stain doesn't come out. I wasn't asking for money / refund so what's the cost of trying to spot clean a stubborn stain vs accusing a long time paying customer - over $100 every drop off- that she is lying? Unbelievable! Read google reviews- this is reflected in those reviews, as well. For this much money, go somewhere else.

The prayer shawl that I dropped off came back unacceptable. Not only were the stains still there,…read morebut new ones appeared. When I brought this to his attention, here are his answers; " It's old." (No it isn't") " I had sweat stains on it" ( that part of the shawl does not touch any place that sweats). He said he "washed it three times."Now I have other marks on my item that were not there previously. This was a horrible job and the customer service was non existent. No attempt to rectify the problem. Good luck if you use Royal Cleaners

So glad I found Royal Cleaners! I spilled red wine on my…read morenew camel colored Burberry wool blazer & was nearly in tears. I foolishly went on internet to see what to do. I poured water on the wine stain to dilute it. Then I had a big water AND a wine stain! I went on Yelp to find a good cleaners. Royal worked their magic & blazer looks new again! Fabio provided excellent customer service and bill was $11.50. I just can't recommend them enough. Thank you Royal Cleaners! (Maybe Il'll switch to white wine when I wear the fancy stuff )

Great customer service, friendly and attentive to the details of your desired services…read more They've done alterations twice for me. I had a wet wash quilt done and some dry cleaning. Everything was perfect! They will have all my future business. Thank you Bene Cleaners!

Super friendly people, thorough cleaning, quick turnaround. Been a happy customer for over a yearread more