My 1st experience here was 2 1/2 years ago after moving. I had tendinitis in both of my elbows and…read moreI was in extreme pain. After about 2 weeks of physical therapy they had me completely pain free. Then about a month and a 1/2 ago I injured my back doing sit up's. The pain was so severe that I could not stand up straight and I could barely walk. After about 3 weeks of intensive physical therapy I was once again pain free. Kim Hannon is a magician and her dry needing technique has me pain free once again.

I've had to go to Physiotherapy for a couple of running related injuries and this practice is very…read moregood. Mark Pavlin was my therapist both times and he is both perceptive and very knowledgeable. A real professional. I stuck with his program, did the exercises he assigned faithfully and was able to start running again in a matter of weeks after both injuries.

I have had quite a bit of physical therapy in my lifetime but have found the men at PT Solutions in…read moreCumming, GA are some of the very best. They make you feel welcome and are interested in treating your whole body to correct your issues. They are loving and caring but, at the same, time give you a good workout. What nice guys and such a pleasure to have as my Physical Therapists. I highly recommend them both. P. Lane

Started physical therapy with Elise after my knee surgery. She is fantastic. Clean, organized…read moreoffice. Always on time.

I have been to a number of PT specialists over the yrs for problems with my neck, back and…read moreshoulder. The people at Sovereign really know how to get you recovered. They do not use a "big box' approach. They devote themselves to your needs. I have been to other PT places--both at doctor offices and freestanding places--where I experienced that the therapist is treating many people at the same time, so much so that they do not have the time to give you the physical contact/ massage that is so critical for your recovery nor the time to spend with you to observe your progress or review your exercises . At SR, you can feel their concern and they tailor their approach whether you are an elite athlete, a weekend warrior or just having degeneration of joints from getting older. I know healthcare well as I am a doctor and I now know why so many patients choose Sovereign Rehab for their patients and their own personal needs. Alan and Jill, the leadership there have created the best PT group in North Georgia. Go there! Michael Jacobson, MD

I am recovering from rotator cuff surgery following a "full thickness" tear…read more I got very good service from 2 different therapists within 4 weeks. When they opted to swap a THIRD therapist on week 5- that was too much. The third therapist came to me with these words: "ok why don't you tell me what's going on". For all he seemed to know I might have been there for an ankle sprain or tennis elbow. There appeared to be little to no continuity of care. Clearly a management issue as a simple warm handoff was all that was necessary.

I have a condition that requires me to maintain strength and balance. The folks at BenchMark…read moreunderstand this and have tailored my routine to accommodate this. The staff are professional, caring, and friendly. I enjoy my visits and always look forward to the next.

Visted 4 times, once for the initial evaluation and 3 times for PT to correct an issue with my…read morelower back. To start the staff was very nice. The down side is as follows: First, they never designed and presented a plan to help my condition. Second: I was never provided a list of exercises to do at home. Third, I had a new therapist for each PT visit all of which needed an explanation of my issues before we started. It did not appear that they took notes Lastly, nothing was cleaned after use while I was there.

They are super & care about their patients. Great location & the therapist care. Highly recommend…read morethis pt.

I'm a 76-year-old woman. Two days after Christmas I slipped from a footstool and landed on a tiled…read morefloor, breaking my hip in two places. Unable to get up, my husband called 911 and I was transported by ambulance to Kennestone hospital. Early the next morning, I underwent surgery to repair my hip. Pending release, I needed to select a rehabilitation facility. The hospital gave us a list of about 10 facilities in the Atlanta area, but the online reviews were largely negative. Fortunately, my family did some fast research, talked to friends about alternative facilities, and Encompass Health and Rehabilitation Hospital of Cumming was the overwhelming recommendation. After several phone calls between my family and Encompass, my surgeon gave me a referral to the Cumming GA facility. A bed opened on New Year's Eve, and I was transported there late that night. The level of care I received was exceptional, and with the treatments from their phenomenal occupational and physical therapists, I was released in 7 days. The entire staff, including medical, therapeutic, and administrative, were excellent. Now at home and with the aid of a wheeled walker plus in-home PT twice a week, I'm continuing to improve. I strongly recommend Encompass Health for anyone requiring similar services due to injury or illness. Go to their comprehensive website (encompasshealth.com) and, if you have any questions, call them at 470-522-4200.

I understand that everyone's medical needs are different, and people will respond to treatment…read moredifferently based on their own needs and experiences. The following is just a screenshot of my experience with this facility. Firstly, this facility was highly recommended and encouraged by Northside Hospital and their doctors during my mother's unfortunate visit before her discharge. It also had good reviews on Google and other outside sources so I was excited that my mother might be going to the best place for her well-being and to get the help she needed. Upon admission to Encompass, they were taking pictures of any injuries, I assume to cover their own liabilities but also took pictures of her genitals, which is illegal I've learned. She had a bad rash from being hospitalized for 2 weeks and having bouts of diarrhea during her stay at Northside Hospital prior. My mother was at Encompass only a week and this rash on her bum, that they took pictures of, was not treated by this facility during her stay. She was only given a shower by the staff once in that week. Other showers were requested but only got towels with no assistance. The nurses had a lackadaisical and dismissive attitude about the bed & chair alarm as well, often sounding off for more than 10 minutes at a time. The nurses didn't check on her often, I was there regularly for more than 5 hours or more and they didn't even poke their head in the door during my visits. The only time they had any interaction with her was at meal times, medicine times, or when the bed alarm was activated. On another visit, her scheduled therapy was listed until 12:30 and I arrived at 12:20 - she was in her room eating lunch at that time. When asked about it, they said they finished early. If she was capable of doing all they asked, they should fill the remaining time doing supplemental exercises or just walking. Physical therapy, of which this facility prides itself on, "5 hours a day" I was told at first, has not been adequate for my mothers' needs. (The 5 hours I was promised quickly became just 1.5 to 3 hours a day after her arrival.) Also, upon taking in a new patient, the doctors just mirror all the medications and oxygen needs that the hospital had administered prior, without their own evaluation of any kind and without viewing a time-chart of when the medicine was last given. I had instructed the hospital to stop giving her certain medications based on her previous list of allergies and reactions to the meds she was given. Upon entering this rehab facility, they just started them all over again without evaluating the need for them. (The list included anti-diarrhea, one for constipation, psychiatric meds, another for sleeping, 3 different antibiotics - antibiotics given for no reason) After confronting the doctor about this, she reluctantly agreed to stop just one of the psychiatric medications they were giving her to calm her down, only based on my complaint. The oxygen was also unnecessary, (she averaged 92) but she was forced to wear it resulting in a open sore in her nostril. I was told several times that the "respiratory therapist" would need to evaluate the need for the o2 but, to my knowledge, no evaluation was done and only physical therapy monitored the o2 level. I would also expect the case worker would've been in touch with me much sooner and would not have to be tracked down after being there 3 days. I called the main line and the lady who answered was snarky and rude, snapping at me saying, "I need your mother's name, you think". The man stationed at the front desk in the evening seemed to be conducting his own side business on the phone, and this front desk job was just a nuisance to him. I requested an early discharge due to many issues with this facility. Upon confirmation of an early discharge, I was told to be there at 10am. I arrived at 9:30am and My mother was still sleeping, breakfast cold. The nurse said they were unable to wake her for PT or breakfast that morning. "What did they give her last night to put her out like that?", I asked the nurse. That was not usual for my mother to be so groggy, especially at 9:30am. Was this a personal attack for seeking an early discharge? I later saw a schedule from her last day stating that she indeed had therapy when she was not present for it. I guess they just billed it to insurance anyway. I suspect there are others that have experienced similar events and have said nothing. Maybe society has become used to being governed by many questionable practices and has become too forgiving of others instead of correcting bad behavior. Maybe they just don't know they're bad. I just wish people knew and wanted to do the right thing.

Amazing PT place. Krystal is phenomenal and has helped my rehab drastically. We were told about…read morethis place by a trainer at West. We were not disappointed.

From the owner: We are a small business founded by physical therapists and an athletic trainer who decided to…read morecreate a business model that would put the patient first. In 2001, we started Atlanta Rehabilitation in an effort to improve the delivery of physical therapy and sports medicine services. Our goal was to provide the same level of service and accessibility afforded to our professional athletes, to all patients regardless of age, race, or socioeconomic status.

Don't do it. The PT's are very nice, but 6-weeks after my last treatment I received a bill for…read moremore than we discussed originally. There are better places to go!

WOW! If you need physical therapy, the Benchmark @ 2300 Bethelview in Cumming is the place to be. I…read morehave had 2 shoulder replacements and my wife has had 2 knee replacements with super results in strength and range of motion. The staff is super friendly and extremely knowledgeable. From the reception staff, to the techs, to the Drs, I could not be more pleased! I even use the facility for post therapy physical maintenance.

I was a patient at Cumming Health & Rehab recently…read more My overall assessment is that they are the best rehab center I have been in while living in Cumming, GA. Facility is clean & staff cleans rooms, bedding, etc., throughout the day. Therapists are excellent. Patient, polite &, I believe, highly qualified. Staff - nurses, therapists, etc., are friendly & helpful. Food is tasty & plentiful - quality food. Breakfast is light; however, lunch & dinner are full meals. A menu is available in the event you do not want the meal being served - sandwiches, cheeseburgers, chicken salad, etc. My only drawback was a waiting time when calling for assistance. I would not hesitate to go back to Cumming Health & Rehab should I need rehab again. Blanche V Mercaldi

Go visit before you send a loved one here. I wish I had paid more attention to all the warning…read moresigns. This place has the most sub par level of care I have ever seen. The neglect should be a criminal offense for the management. You will find some caring staff members and I appreciate those who did try. Absolutely never send someone you care about here. I had to call 911 just to get him removed due to pure neglect- not just one instance but several. It is absolutely UNSAFE for anyone who actually needs care. I beg anyone who is considering this facility to dig through the reviews and find the ones that are not fake/from staff/from friends and see that my experience is more common than it appears to be at first look.