I had surgery to repair a torn rotator cuff and bicep. Jose DeJesus was my PT. He was outstanding…read more I recently completed my pt sessions and my shoulder/arm feel great. You not only need a top notch surgeon, but you also need a top notch PT. This guy was it. The office staff is friendly and professional. Highly recommended these folks.

I often do not write reviews. This is definitely the exception. I had multiple surgeries on my…read more Spine as well as rotator cuff issues I have never had a more companionship and and trained group in My life. The owner and head therapist Matt Foltz was incredible. He and his whole staff made you feel like you were part of a family rather then feeling like you just walked into a business. I am going 100# better and thanks to him was able to avoid a further surgery. I absolutely recommend Champion for all your physical therapy. Rw

First visit for damaged to L4L5S1 lower back and C5C6 neck. Torn tendon in right shoulder. Was in…read morelobby doing paperwork for 20 minutes hearing someone behind the counter sneezing,coughing and blowing their nose. Then was called to start my therapy and it was the Indian woman that said she had the flu a few days ago and could wear a mask. I said no and walked out .. looks like a place where they don't care about a patients health.

The overall experience from the treatment is very good. The overcrowding of the water treatment…read morefacility is an issue at times, man's room shower needs more TLC. Otherwise it's a good facility!

This is a small location and not well lit at night…read more When I first pulled up with my son I just were not sure this was the right place. It seemed a bit shady. Once we got in and they check my son in they were very professional and helpful. They really worked his knee! A bit shaky at first but I'm the end it was the right place to go.

Great team of professionals, Andrew and Jeff both did wonders for me on arm break and 2 Knee…read morereplacements.

I broke both my fibula and tibia on a kayak accident (yes, it can happen). After surgery, I went to…read morecheck 3 PT places: - Sportscare Physical Therapy (ok but too young staff) - Ortho Atlanta Physical Therapy (People do not seem to care much) and decided to go with Johns Creek Marc and Noa took care of me and make me work progressively on the agility of my foot. I cannot compare how well I did because this is my first broken bone and surgery but I progressed within a month to a point that I could walk with a cane. The surgeon also mentioned that the therapist did an excellent job and he was impressed that I was in such a good shape. I attribute this success to Marc and Noa who apparently, knew very well what they were doing. I can now hike and play tennis, feels good to be free again...

I am writing this review as I'm really frustrated and concerned about the billing issue. Even…read morethough I made payments instructed by Johnscreek Physical Therapy on the date of each visit, I received the bill of $585- over three months after my initial visit. I was looking for physical therapy near my house and came across Johnscreek Physical Therapy. I was really impressed by the google reviews! When I was booking the first visit with Sarah, she assured me that she knows a lot about my insurance as she said you had many patients with Kaiser insurance. I made two appointments but decided to wait on the third appointment until she checks my insurance for the benefits because I wanted to avoid a billing issue as the one I have right now. Sarah left me the following voice mail on my phones after my second visit stating, 'Hi, this is Sarah calling from Johnscreek Physical Therapy. I just want to let you know that I got in touch with Kaiser and they gave me your benefit information. $40 co-pay, 60 visits per year which I'm showing none are used. So with that being said I will take what you have been paid and apply to your co-pay. If there's a balance left over it, will be refunded.' So I started my treatment with Johnscreek Physical Therapy but my condition did not get better. I decided to go to a different practice but I still thought very highly of them as everyone was nice and professional. On 9.7.21- Received the invoice of $585 On 9.10.21- My husband and I both took time off from work and stopped by the office. We played the above VM to the office staff. He said he will have his billing person look into my account and have her get back to me. On 9.23.21- A lady name Holly left me a VM and asked if I have I gotten in touch with Kaiser and find why they are not paying Johnscreek Physical Therapy??? I called her back at 12:12PM but didn't get a hold of her. So I left the detailed message on their website. I am not sure why I should be responsible for all of the bill as I would not have visited knowing that my insurance does not cover my visits. I understand that things can happen but I'm not sure why it took so long to find out. If I would have known, I would've stop coming here after my second visit, as I initially planned. I'm still not well and I'm losing sleep over this..

I had very conservative care for 10 visits TWO YEARS ago. I was making very little progress…read morerehabbing my ankle injury, so I stopped going to Fyzical and made better progress working with YouTube videos. I got ANOTHER BILL from Fyzical today. I paid as I went at the time of service. I have no insurance. I PAID IN FULL AT EACH APPOINTMENT. I don't owe Fyzical a dollar. Stop harassing me.

This review is in reference to their billing. It is impossible to actually reach a person when you…read morehave a billing question. We received an email telling us how much was owed by their billing department which we paid (mailed check). Then we get another bill with a higher amount after receiving confirmation that we owed the first amount. When trying to contact the billing department, you can only leave a voice mail. The email address on the statement is invalid. While their therapists may be wonderful, their billing department lacks in many ways, especially customer service.

I was deeply insulted with my first visit. I was expecting to get some pain relief and some sort of…read moreintervention. Instead, I showed up, was place in a room to watch a 45 minute video on my condition. I had been through orthopedic interventions already and also did my own homework on my condition, so most of the video I already knew. I was ready for pain relief and was deeply upset. After the video, I was given a book to help with my condition. I thought that was cool and went home. Literally, what little invention I had during this hour+ visit included an evaluation of my walking gait, a couple of pokes "does this hurt?" and a quick adjustment the included pulling on my legs. No tools used etc. Fast forward to today. To watch a long outdated video, be "given" a book and a couple pulls on the leg I was billed $226.00 (including $25 for the book that was "given" to me. No one said I would be billed for that.) I am not happy with my first experience. If anything I feel insulted. While I watched a video, she was just racking up the dollars. She may be an expert in her field, but billing practices need to be addressed. I was charged less for my actual injection from a medical doctor that DID relieve pain for a bit.

Great group of physical therapists!!…read more Caring, knowledgeable, professional, and compassionate. Would highly recommend coming here if you have been struggling with a chronic injury. Appointment times may take a little longer compared to other clinics, but this is because each the physical therapist at Gainesville Physical Therapy spends time with every patient. Keep up the good work!

Excellent physical therapy. Brendon and staff are fabulous. I came here for my knee replacement and…read moreshoulder pain. I started my physical therapy 3 days after my knee replacement surgery and I can attribute being back on the pickleball courts 6 weeks after surgery. I had some shoulder pain and Jason figured out that it had to do with my muscle in my back and neck that had been stressing my shoulder. They are knowledgeable and really strive to help their patients. Very personable as well.

Very unprofessional staff. They charge fees for credit cards. I could do what they do at my…read morehouse.

I understand that everyone's medical needs are different, and people will respond to treatment…read moredifferently based on their own needs and experiences. The following is just a screenshot of my experience with this facility. Firstly, this facility was highly recommended and encouraged by Northside Hospital and their doctors during my mother's unfortunate visit before her discharge. It also had good reviews on Google and other outside sources so I was excited that my mother might be going to the best place for her well-being and to get the help she needed. Upon admission to Encompass, they were taking pictures of any injuries, I assume to cover their own liabilities but also took pictures of her genitals, which is illegal I've learned. She had a bad rash from being hospitalized for 2 weeks and having bouts of diarrhea during her stay at Northside Hospital prior. My mother was at Encompass only a week and this rash on her bum, that they took pictures of, was not treated by this facility during her stay. She was only given a shower by the staff once in that week. Other showers were requested but only got towels with no assistance. The nurses had a lackadaisical and dismissive attitude about the bed & chair alarm as well, often sounding off for more than 10 minutes at a time. The nurses didn't check on her often, I was there regularly for more than 5 hours or more and they didn't even poke their head in the door during my visits. The only time they had any interaction with her was at meal times, medicine times, or when the bed alarm was activated. On another visit, her scheduled therapy was listed until 12:30 and I arrived at 12:20 - she was in her room eating lunch at that time. When asked about it, they said they finished early. If she was capable of doing all they asked, they should fill the remaining time doing supplemental exercises or just walking. Physical therapy, of which this facility prides itself on, "5 hours a day" I was told at first, has not been adequate for my mothers' needs. (The 5 hours I was promised quickly became just 1.5 to 3 hours a day after her arrival.) Also, upon taking in a new patient, the doctors just mirror all the medications and oxygen needs that the hospital had administered prior, without their own evaluation of any kind and without viewing a time-chart of when the medicine was last given. I had instructed the hospital to stop giving her certain medications based on her previous list of allergies and reactions to the meds she was given. Upon entering this rehab facility, they just started them all over again without evaluating the need for them. (The list included anti-diarrhea, one for constipation, psychiatric meds, another for sleeping, 3 different antibiotics - antibiotics given for no reason) After confronting the doctor about this, she reluctantly agreed to stop just one of the psychiatric medications they were giving her to calm her down, only based on my complaint. The oxygen was also unnecessary, (she averaged 92) but she was forced to wear it resulting in a open sore in her nostril. I was told several times that the "respiratory therapist" would need to evaluate the need for the o2 but, to my knowledge, no evaluation was done and only physical therapy monitored the o2 level. I would also expect the case worker would've been in touch with me much sooner and would not have to be tracked down after being there 3 days. I called the main line and the lady who answered was snarky and rude, snapping at me saying, "I need your mother's name, you think". The man stationed at the front desk in the evening seemed to be conducting his own side business on the phone, and this front desk job was just a nuisance to him. I requested an early discharge due to many issues with this facility. Upon confirmation of an early discharge, I was told to be there at 10am. I arrived at 9:30am and My mother was still sleeping, breakfast cold. The nurse said they were unable to wake her for PT or breakfast that morning. "What did they give her last night to put her out like that?", I asked the nurse. That was not usual for my mother to be so groggy, especially at 9:30am. Was this a personal attack for seeking an early discharge? I later saw a schedule from her last day stating that she indeed had therapy when she was not present for it. I guess they just billed it to insurance anyway. I suspect there are others that have experienced similar events and have said nothing. Maybe society has become used to being governed by many questionable practices and has become too forgiving of others instead of correcting bad behavior. Maybe they just don't know they're bad. I just wish people knew and wanted to do the right thing.

I'm a 76-year-old woman. Two days after Christmas I slipped from a footstool and landed on a tiled…read morefloor, breaking my hip in two places. Unable to get up, my husband called 911 and I was transported by ambulance to Kennestone hospital. Early the next morning, I underwent surgery to repair my hip. Pending release, I needed to select a rehabilitation facility. The hospital gave us a list of about 10 facilities in the Atlanta area, but the online reviews were largely negative. Fortunately, my family did some fast research, talked to friends about alternative facilities, and Encompass Health and Rehabilitation Hospital of Cumming was the overwhelming recommendation. After several phone calls between my family and Encompass, my surgeon gave me a referral to the Cumming GA facility. A bed opened on New Year's Eve, and I was transported there late that night. The level of care I received was exceptional, and with the treatments from their phenomenal occupational and physical therapists, I was released in 7 days. The entire staff, including medical, therapeutic, and administrative, were excellent. Now at home and with the aid of a wheeled walker plus in-home PT twice a week, I'm continuing to improve. I strongly recommend Encompass Health for anyone requiring similar services due to injury or illness. Go to their comprehensive website (encompasshealth.com) and, if you have any questions, call them at 470-522-4200.