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    Champion Service Center - Shell Station

    5.0 (1 review)

    Services - Champion Service Center - Shell Station

    Routine automotive maintenance

    Smog check

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    9 months ago

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    Midas

    Midas

    (56 reviews)

    West University, Braeswood Place

    New owner completely tried to get over on me with my A/C. Said I needed a new compressor and tried…read moreto charge me over 1,700 for it. Called another shop for an estimate--950. Went to said shop and they found of my compressor WAS FINE AND I JUST NEEDED FREON! Went from almost 2,000 to paying just 400. Dont go here. Do not trust them. On another note the guy is incredibly homophobic?? Unprompted he told me all about how were hates his gay brother and how he consistently tries to beat him up over it. All around terrible time.

    I purchased a car battery from Midas with a 48-month warranty. Just two months later, the battery…read morefailed. When I took my vehicle to the Lexus dealership, I was informed that the battery installed by Midas was an aftermarket battery and that it was faulty. I returned to the Midas location in an attempt to resolve the issue with the manager, Isaac Munoz, and another employee, Richard. They claimed that they were under new management. Despite explaining the situation, I was told that the only option available was a replacement battery. Given that the original battery failed after only two months, I no longer had confidence in the quality of the batteries they sell and did not feel comfortable accepting another replacement from them. I requested a refund, but they refused. I am extremely disappointed with how this situation was handled. A battery failing after only two months raises serious concerns about the quality of the product that was sold. Rather than working toward a fair resolution, the staff refused to acknowledge my concerns or offer any reasonable alternative. During one of my attempts to resolve the matter, the manager, Isaac Munoz, ended the phone call by hanging up on me, which I found to be unprofessional and disrespectful. Their lack of customer service, transparency, and willingness to stand behind the product has caused me to lose trust in this Midas location. I reached out to national customer service at Midas and they did not stand by the Midas franchise either. I would not recommend doing business with this store based on my experience. I plan to contact the better business bureau.

    TX Auto Group

    TX Auto Group

    (93 reviews)

    Gulfton, Galleria/Uptown

    Every once in a while we run across someone in a service industry that genuinely loves what they…read moredo. Their approach to their craft is filled with more than "customer service". It is filled with genuine kindness which is a lost art in this fast-paced me-me-me world. If you would like to experience this rarity, stop by Texas Auto Group TX and ask for Deya. You will feel it right away.

    I personally will never buy another vehicle from TX Auto GRP. I bought a $40K Jeep Gladiator from…read morethem, that only had 36K miles on it, and within two months the vehicle had catastrophic engine failure and left me stranded in the middle of nowhere. It had a broken crankshaft. TX Auto GRP sold me a lemon!!! To make matters even worse, I bought TX Auto GRP's warranty when I purchased the Jeep. Not only did the Jeep break down, but they could not honor the warranty that they sold to me. The Jeep literally sat in their services department for almost three months, and it was never repaired. It is still sitting there to this day. Not only could they not fix the vehicle, but they did not seek outside help (Jeep dealer) to rectify the issue so that I could get back on the road. I even offered to have it towed to my mechanic so that he could fix it, but I was told "It does not work that way." Beyond that, trying to get updates about the repair was almost impossible. Nobody would answer the phone or return my text unless I called the sales manager. After a while the sales manager just started letting my calls go to voicemail. I even tried to contact the owner, but nobody would put me in contact with him. It was the worst experience of my life and that is not an overstatement. Then the loaner car they gave me also had engine issues. The check engine light came on one day after I picked up the loaner. It started running rough, so it was not drivable either. After I told them what happened, nobody even offered to get me into another loaner car. I was now stuck with another TX Auto GRP mechanical issue. Finally, the Jeep Gladiator is not something that happened to me once. Nope! I have purchased four vehicles from TX Auto GRP over the past six years. The first vehicle I bought from them had major frame damage and the front end of the truck was welded up to the point that you could not even fix any of the damaged parts. They hid the frame damage by using bondo and paint. The next truck I bought had fuel system issues. I had the entire fuel system changed out twice just to clear the check engine light. The third truck was the only vehicle that I did not have issues with because I bought it from someone who came into the dealership to trade it in while I was there shopping for trucks. Meaning, it was not an auction vehicle that the dealer got super cheap so that he could then repair and sell off for a jacked up price. Three out of four vehicles that I have purchased from TX Auto GRP have had catastrophic failure. I highly recommend you stay away from this dealer unless you want to end up like me: Screwed out of your hard-earned money ... After all of that, I tried to get them to buy the Jeep Gladiator back and put me in something else, but they refused, so now I have to spend money on a lawyer, since I was basically forced to go buy a new vehicle, because they could not fix the lemon they sold to me.

    Champion Service Center - Shell Station - autorepair - Updated September 2026

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