A fiasco from beginning to the ending business experience. Customer service was poor by their…read moreemployee Mitzi. Did not understand order for engraving and the awards for medical doctors. Misspelled a doctor's name on award and then charged me $26.00 to make a new award after I had prepaid over $ 300.00 . Failed to notify me that superseded award was ready. Had a beggar in the store one time I visited along with a small dog on premises another visit. Mitzi lacks professional skills in listening to customers, caring for customer's orders and appears very self centered and uninterested in the business. I will not take my business there again and will let friends and family know to beware of M and M Awards in Stafford, Texas.

This place is really good at getting custom plaques and award items. They will do quick turnarounds…read moreif you are in a rush. Ask for Mitzi and she'll help you out with all your award requirements.

If I could do 0 stars I would. This place is terrible don't bring anything in here if you don't…read morewant to be disappointed I asked for monogramming for a backpack and a lunchbox. The monogramming came back of centered and slanted and they monogrammed the name upside down. Embarrassing, I would never had brought my things here if I had an idea of how terrible they are, no apologies and pretending as if everything was fine they gave me my things facing down so I wouldn't see what they had done. Save your money and your time. They refunded me the money after I went back and forth for a while with an employee I got my money back in bills and quarters $33 not out of them acknowledging their mistake but me fighting for my child's ruined items. I spent $80 on a backpack and lunchbox to be ruined which they did not take any responsibility for. If you are not competent enough to do a job decline it. I asked for them to pay for my ruined items and all I got from their employee was "I'm sorry".

I called and asked if they could do same day embroidery. I was surprised when they said yes…read morebecause I had already called several companies who said no. Anyway, I was very disappointed with the final product. The embroidery is very hard to see. I would have preferred them tell me they could not do it. Also I attempted to contact them and I was never able to reach a live person. I did leave a message with no response.

Do not order from this company. Much better companies out there for logos stickers signs etc. No…read moreproof confirmation they will send you horrible quality they don't care.

Great customer service , very friendly and speedy tAT on custom prints. Nice place to get blank…read moreshirts too if you are in a crunch and needing something fast

Stay away! Called to request a quote for a fairly easy project but with a tight timeline. The lady…read morethat answered the phone told me they would get back to me. I never heard back and called back. The second time, she told me the sales person had just gone on break but she would call me back upon return. 3+ hours later, and no call back. I understand it's a busy time of year, so decided to check in. The same lady answers the phone and asks me to hold. She thinks she puts me on hold but did not. I hear her entire conversation. They chat about none sense (jogging pants?) for about 3 minutes. Finally she tells the sales person I am calling again. The sales lady says "what does she want? Did you tell her I can't help her. We are trying to watch Judge Judy and have a rat problem to deal with?". She finally gets on the phone and is not even pretending to be friendly. What kind of business is this? A simple "we can't help you" in my initial call would have sufficed and saved me so much time. So glad I did not do business with them. Extremely unprofessional. I would suggest that the owner look into training her/his staff in customer service and phone etiquette.

From the owner: Superior Trophies excels in customer service. Each order is custom to the customers…read morespecifications. Call us today to design that one of a kind belt buckle. We also can help with all of your awards needs from plaques, trophies, ribbons and banners we have you covered. We also offer custom screen printing and embroidery.

Thank you, for working with me and getting these Christmas ornaments perfect. Just can't say enough…read moreabout you being professional and doing what you said you would do. What a relief in today's environment to deal with great people.

From the owner: Trophies Etc. offers custom trophies, engraved tumblers, acrylic signs, banners, and sand-carved…read moreglass. We specialize in laser engraving and full-color UV printing in Beach City and Mount Belvieu, TX. Call 832-978-7517 for fast, local service.