Conartist, Criminals and Theives | Sold A Lemon | Champs Auto Sales located at 125 Falls Run Dr. Fredericksburg, VA My wife and I purchased a Lemon (vehicle) at Champs Auto located at 125 Falls Run Dr. Fredericksburg, VA. With shroud and unprofessional business practices this dealership takes advantage of unsuspecting customers and misleads financial institutions with falsified applications and documentation. On Saturday night on September 24, 2016, I visited Champs Auto located at 125 Falls Run Dr. Fredericksburg, VA.  Owner and sales person, Mike presented me with a 2004 Chevy Suburban and informed me that the vehicle was Car Fax certified and mechanically flawless and in perfect driving condition. I trusted the sales men, and put down a $1000 payment, and signed the application. My wife and I was informed by Mike, Gino (Owner) and Yasine (Finance) assured us that if my wife and I incurred any problems with the vehicle that we could bring the vehicle back. The sales men walked us out to the vehicle, and my wife and I drove the vehicle home. On Sunday September 25, 2016, Upon starting the vehicle, I heard at humping coming initially from the glove compartment box. I exited the vehicle and heard thumping from under the hood of the vehicle. I could not located the origin of the noise.  My wife and I decided to thoroughly inspect the vehicle since we initially purchased this vehicle late at night. Upon inspection, we noticed the interior dashboard lights flickering and speedometer was malfunctioning. We also noted the air-conditioning and heating unit did not work accordingly.  The other major discovery, was the discoloration of the front grill and bumper. We further discovered a broken third row seat, and ceiling interior headlining falling apart. From past experience with vehicles , the totality of these issues led us to believe that we were lied too, taken advantage of and in fact sold a lemon, more specifically a vehicle with electrical problems, engine failure, and possibly in a collusion.  We documented our findings, and called Yasine and Gino to inform them of the issues, and that we will be returning the vehicle and that we wanted our money back. On Monday September 26, 2016, My wife and I delivered the Suburban to Champs Auto Sales and I was met by Yassin and Gino. Yassin and Gino again, reassured my wife and I that we made a good decision and the issues regarding the truck where minor, and they would fix the issues. Gino instructed a Champs auto mechanic to accompany my wife and I to the vehicle so that the mechanic can document all of the issues and all of the issues will be mitigated. The Champs mechanic documented all of the mechanical issues we pointed out, and issues that he discovered. My wife and I left the vehicle with Champs Auto and we were informed that the vehicle would be ready to be picked up on Friday. On Saturday October 1, 2016 My wife and visited Champs Auto Sales to verify if the mechanical issues where mitigated. I asked to speak with Yassin and Gino. I was informed by Gino that Yasine was fired for theft.  I asked Britany was this true, and she said yes. This information concerned my wife and I.  I asked Britany, can you please give my wife and I a copy of our paperwork because Yassin did not provide us with paperwork. We spoke with Brittany (Administrative) and Cody (Mechanic), and we were informed by Cody, that he did not receive the list to fix the vehicle from the initial mechanic who documented the issues, however he fixed issues that he discovered doing his inspection. After this conversation with Cody the mechanic, and receiving a copy of our paperwork and noticing falsified documents, I notified Gino of these issues. Gino informed me that he was going to cancel the deal. I asked Gino do I need to sign any documentation, he informed me that I do not, and that he was going to shred the contract. I asked Gino, when should I expect my refund on my deposit. Gino informed me that he needed to calculated the cancelation fees and that I would be mailed the remaining balance. I noted, the posted cancelation fees were posted $99, and that I should receive the balance. Gino, informed me that he will mail my check as soon as he calculates those fees. I informed Gino, that he canceled the vehicle, and that I was entitled to my entire $1000. On October 4, 2016, I received text messages from Tee (Text Messages are in Blue) of Champs Auto Sales, informing me that Champs Auto was already paid for the deal, and that the owner was willing to pay my first month car note, plus give me $300 dollars towards mechanical repairs. I declined the offer, and inquired about the return of my down payment, and indicated the deal was canceled. I was sent a text message picture indicating Champ Auto Sales Policy. I stated, my refund was noted by Gino, and if not honored I was going to notify Lake View as well as my Lawyers. read more

These people are crooks they lie 2 you and put u in situations that big dealerships would not put u in now I have 2 spend time away from my job to sit in a court room fight these scammers but they will feel my wrath I am going to get the local news channel 2 come out I'm contacting them 1st thing Monday mourning. read more

First they where very friendly but thru donot check out there vehicle They basically get a car vacum it wash it put it up fot sale My siggestion is dont buy from them they over priced The salesman with say this work but doesnt Then say well fix it but dont. Dont trust there state inspector They ignor strong safety issue read more

I wish that I had seen the other reviews before I bought a car at Champs. They are great to get you into the door, but do not repond once the car is purchased. It took $4100.00 in repairs for my car to pass the Maryland inspection. I was told that it only needed a new matker light bulb and a new power window switch. No, I had to replace the entire power steering rack and pinion system for it to pass. Now, two months after purchasing this vehicle I still do not have my MD registration or plates. They are very unprofessional. I have repeatedly tried to get their help and they ignore me or on the rare occassion that I do get a response, the say what they think I want to hear and then blow me off. Stay far, far away from this place! read more

Loved my buying experience with Champs Auto Sales in Fredericksburg VA . Very professional, they offered me several banks to finance my new car through and also several types of warranties that the sales person explained to me with complete knowledge. My family and I are very happy with our car. We've had it now for a 3 months and it's been great. I will be returning to purchase a vehicle for my wife. Thank you for a great buying experience. read more

All I can say is that they lie to any extent to make you come to their dealership. They can beat any car dealership hands down in lies and make them look like angels. They did not have the car I wanted (they sold it already), but kept telling me they were holding it for me and were asking me to come down to their store and I can pick it up. I called on thursday evening to tell I was coming on friday. I take a day off and plan everything and then reach there and the car is sold already. When I ask them, that they said they promised to hold it for me, they lie that the car was bought by the same "name" guy as me which is highly improbable and they thought it was me who magically appeared that evening. So someone magically turns in on thursday evening, with the same name as mine and buys it. A bunch of unprofessional people who never return your call. Buying a car from them would be one the biggest mistakes you would make. I would stay away from them and avoid it as plague. Britany was the one who kept building lie upon lie and so was Kevin. Most reviews are negative about this dealership. Do your homework and you will be pleased to have avoided this place. I regret having contacted them and wasted my time. I usually don't give bad reviews, but these people managed to get one. read more

So not satisfied at all!!!! I purchased a car for my daughter who is away at college. I spoke with the salesman in detail about how important it was to have a safe reliable vehicle. He gave me his word that the car was very reliable and safe. He also assured me that the vehicle would pass Maryland inspection. He went as far as to say the Virginia and Maryland inspections are the same. NOT TRUE!!!! The car failed inspection. Thank God I purchased the warranty or I would be stuck because they quickly reminded me that they were not responsible for any repairs. It's very difficult to get anyone on the phone. You leave messages and don't get return calls. They are very unorganized. No one seems to know how to operate an office correctly. My daughter's temporary tags are due to expire. I reached out at the beginning of the week and was told I would get a call. It is now 5 days later and I haven't heard a peep. My daughter is 3 hours away from home and her tags expire tomorrow and I haven't heard from anyone! I've called and left a message and still no response! Do not trust these people. They are not forthcoming at all. And they are very unorganized with managing the paperwork. read more

My husband and I purchased a 2005 Infinity over three months ago. I was referred my uncle who knows the owner so I thought Champs would be a great place to purchase a vehicle. Let me start off by saying they listed the vehicle $4.995 selling price. We first purchase a BMW truck we took home and two days later it broke down. They allowed us to return the vehicle and choose another vehicle which was the infinity. We already had gave them $5,000 cash so we figure we would brake even. Nope, Champs raised the price on the infinity after we fill out all of the paper work on the infinity they charged us a extra $1,000 even though we paid for a MD inspection on the BMW. Second issue I have is tags we have been given two sets of paper tags they have yet to get out hard tags, they haven't even started the process for the hard tags. We are now waiting for a third pair of paper tags which we was suppose had gotten two weeks ago. We have expired tags on our car. We have made two payments of $383.00 which we should not even be paying. They are very unprofessional they always putting you on hold nobody knows nothing it has been TURMOIL!!!!!! The tag lady is never there. Please stay away!!! They may seem nice and friendly but once you get in bed with them that's when the true colors will show . read more