HAD to leave a review before exiting the bldg. This particular location is GREAT. ALL the staff are…read morefriendly, knowledgeable & super accommodating. I went for my 6 month inspection. All of my pieces came back sparkling & extra blingy. I feel brand new! They even stayed open a bit past closing time to help me out. Thanks guys, very much appreciative

Staff is great, very helpful, and persuasive. I remember going in the store to look around and saw…read morea nice Mavado watch. Was hesitant to buy at first but the staff member that was helping me changed my mind and love my new watch. I wear it as much as I can trying to show it off and tell people if you want great jewelry with excellent customer service go to Kay Jerwers in Woodbridge Mall

I received a necklace as a Christmas gift & the clasp is defective & not in working condition & I…read morecalled to ask them to change the clasp but they only offered an exchange for something else. They don't stand behind their merchandise & don't even have a home jeweler who can do repairs, very dissatisfied & disappointed & they lost us as a customer.

It was a pleasure shopping here. Ashley was extremely helpful in helping me find the right closing…read moregift for my client. I initially did not have any intentions on making a purchase, but without pressure she convinced me that the gift that she helped me select was the right gift for my client. I highly recommend this location for any of your swarovski needs!

No nonsense. Big guys…read more I asked for a suit under $300 and they found one for about $280.00. Kind of baggy but ok. But they sent me to their buddy in Westfield. Needed minor cuffs and sleeves shortening. For a gander at my sublime experience, check my review of Westfield tailors. Selling suits to older stout men isn't more fun than a barrel of bonobos. But what I got here I didn't get in three prior shops that day was attention, focus and solution. I'll be back and thank you to Steve I believe it was for referring me to Mr. Charles at Westfield Tailors!

I would like to give props to Steve he was very help in find the perfect holiday gift.read more

Had issue's in the past here with stringing as well as every other local lacrosse store. I use to…read moreship the boys heads out to be restrung but the company I used went out of business. A friend told me UL just strung his sons stick and it was perfect. I was skeptical to say the least. Talked to the store manager and she said no problem. Heads were spot on to the one I gave her to copy. This store is stepping up its game.

Forget Dicks for your lacrosse gear. This smaller business specializes in lacrosse only and is…read morealways very helpful. You buy a head and they'll string it up on the spot ( provided they aren't real busy) always a quality custom job. We won't be buying lacrosse gear any where else from now on!

Misleading Promises, Policy Changes, and Poor Management - Beware!…read more I recently purchased a screen protector from AT&T, which clearly advertised a $10 lifetime replacement policy that was supposed to be redeemable either in-store or online. When I tried to use the in-store option as advertised, I was told by the representative, Parth P., that AT&T had changed their policy and could only process replacements online, requiring me to register, wait for shipping, and then come back to the store to have it installed. This directly contradicts the "in-store or online" promise on the packaging. When I pointed out that this policy change should not apply retroactively to my purchase, Parth P. claimed that the change was outside their control and argued that there was no formal contract, so they could alter the terms at any time. Despite admitting that the policy changed after I purchased the product, he refused to honor the original terms. To make matters worse, the current packaging still advertises the in-store or online options, misleading future customers as well. This is clearly a contract: I made the purchase based on specific terms advertised by AT&T, which influenced my decision. A retroactive change is a breach of that agreement, and it's deceptive to shift the terms after the sale has been made. The experience was further worsened by the handling of the manager situation. I was initially told by Parth P. that no manager would be available until 2 PM (over 90 minutes later). However, just after 1 PM, they suddenly offered to get the manager and asked me to wait 15 minutes. When the manager finally arrived, he admitted he had no idea that I had been requesting to speak with him for nearly an hour. This back-and-forth and lack of communication only added to my frustration. This wasn't the first time I was misled by AT&T. Parth P. also promised me $80 off my bill if I added DirecTV and claimed he could apply a discount I wasn't eligible for. Of course, that discount was removed after just one month, despite his assurances. When I brought these issues up, I was met with sarcasm, excuses, and dismissiveness from the store's manager, who focused more on defending the changes than resolving the issue. At the conclusion of all this, they attempted to offer me a discount on future bills because I am a member of AAA. They went through a lengthy process of adding my AAA account to my plan, during which I questioned why the form they were showing me said "business." An hour later, I found out this discount was denied because it only applied to employees of AAA, which I never indicated I was. This is further evidence of how AT&T continues to mislead their customers. It seems clear that this is a case of false advertising or fraud, which should be addressed either through a class action suit against AT&T or by filing a complaint with the New Jersey Division of Consumer Affairs, part of the Office of the Attorney General. If you're considering a purchase from AT&T, be cautious--they may not honor what they originally promised, and customer service seems more focused on dodging responsibility than actually helping. Would not recommend.

The Team is excellent! Xiaver and Tyler took great care of me and got me out of there with my…read moreservices up and running!!