Excellent customer service, Facility is clean and secure . Matt is a Excellent manager and…read moreProfessional. He will go above and beyond to ensure Customer Satisfaction. I highly recommend.

Storage for my RV…read more Self Storage Plus seemed to be a reasonable place to store my RV when we are home. The price was $59/month, on a gated lot. Not undercover, but that was OK - the place was clean and secure. We took a month-to-month lease and paid by credit card. So today I get a notice that my monthly rate will increase to $111/month! Ouch! Almost a 100% increase - and for what? I called and attempted to talk with one of their desk clerks. She barely spoke english, had a whole lot of background noise, merely repeated (badly) the notice I got in the mail. No clue about "Why?"

Kayla is very knowledgeable , personable and professional in providing information regarding…read morestorage units. It was a pleasure working with her in making our decisions regarding the sizes of the units. I highly recommend working with her if you are looking for a storage unit!

I moved in about 4 months ago and received a notice this past month they gave me one months notice…read morethey were almost doubling my monthly charge. I can see maybe a $10 or $15 increase but not almost double! This is the second different storage unit that has done this after you move everything in your unit. So be aware that after a few months the price of your unit will increase significantly. I've chosen to get rid of everything rather than pay over $100 a month.

Ian provided top notch and superior service to us through this storage process. He made it seamless…read moreand easy. As a military family transitioning from place to place, things can be hectic. Thank you Ian for caring about military families and ensuring all was well handled. You made me feel much more comfortable with the safety of our items. We appreciate you! You are indeed an asset to the. Extra Space Storage Team.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 4830 Crossings Ct is no exception. Our Fredericksburg storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Patriot Hwy and Southpoint Pkwy, we're trusted by neighbors in Leavells, Artillery Ridge, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

One word- Rats. There are rats at this facility and they WILL destroy your things. I have had this…read moreunit for a little over a year now and finally went back to grab some things just the other day. I opened the door only to find rat pee and poop all over my things. And I know what you're thinking- NO I did NOT have food in my unit. I was not storing anything perishable. One of my books was so chewed up to the point that it was unreadable and I had to throw it away. They had nested in a box and chewed up my books and a stuffed animal to make a nest. At least none of them were still in my unit by the time I opened it. Do not rent here. Little did I know that I was paying $100 a month to get my items destroyed.

I recently had to rent a storage container for a short period of time. I went to the 2403 Plank Rd,…read moreFredericksburg, VA 22401, location. This location was clean, tidy, and well-maintained. While I was there I received help from their employee, Katja. She was very friendly, up-beat, helpful, and knowledgeable. She made everything smooth and effortless in the process. A few months later, I was lucky enough to have her help me navigate turning in the keys and cancelling the storage container. If I ever need another Storage Unit, I will definitely be using this facility. I hope Katja will continue to work there and get promotions! She's a keeper!

We were provided with a most excellent rental truck that was in brand new condition, for Our move…read moreto Florida from Virginia. It proved to be a great truck, with plenty of room and maneuvered well across all the miles We traveled. It was easy enough to operate, load and unload. The Folks on both ends of Our Rental processing were very friendly and helpful! Highly recommend that anyone needing a rental truck, check with Penske, as they offer a fine truck at a nice price!!

i thought this location was great except tics have taken over and it's ruined my experience. I…read morefrequently use my storage unit here and it's a pull up unit. the past two times I've been here this week the yellow pole next to the gate code has been covered with tics. today again so I took a picture so i could let management know. I get to my unit and it's totally covered with tics. all of the other units too. it's insane. I'm guessing they are in my unit too since it has a small hole to the front where they are crawling all around and not airtight. was supposed to be leaving for a work trip and stop by for 5 minutes to grab /drop off work stuff but I have nothing in my car to spray the tics away and even stepping out of my car I feel like they're all over me. just a heads up for anyone looking to rent anytime soon it's completely covered with them

My unit is super spacious and clean & I love it!!!! The price is great too. I recommend this place…read moreto anyone.

No hassle. The place is clean, accessible, and the staff is polite. My issue is that after 4 months…read moremy rent went up 85% with no warning that I can find. The explanation was that the rent is subject to increase because of the rising cost of overhead. Ok, I get that but it almost doubled. This is unreasonable. I wish I would have known this before I rented it.

This facility is only a few months old and is staffed with wonderful management. They're cheerful,…read moreinformative, and appear to truly care about their tenants. I've never rented a unit before but I'm very impressed with this facility and would absolutely use them again and recommend them to others. Great job!