Doctor very familiar with my history , both medical and personal…read moreDoctor gives me quality time

I just can't anymore. Customer and patient care and service has to be first and foremost for a…read moremedical practice. I have been going to this practice for the past four years. Most recently I contacted them several times for a prescription change. The only thing I needed was to change my GLP to a different application. Same medication just a different form to use. I called twice and also made a visit to the office. Three times they said they sent a note to doctor (McDowell) and someone would call me. Never heard anything from them. Sent a note to the doctor in the Patient Portal. Still no response. They are not the only doctors in town and so I left to go someplace else where I felt valued and heard. Noticed after leaving they finally changed the medication ... reallly ... it took them 30 days to make a small change. but I'm done. My New doctor had no problem filling my medication as requested. I know patients come and go so that's what I did.. LEFT!

Dr. Ferguson is without question, the best doctor I have ever been to. I moved and now drive 3…read morehours to get there but I do it happily because he's that good. He does not just write prescriptions to treat symptoms, he invests a lot of his time to figuring out how to make you well again. Be prepared for long wait times because he does this with all his patients. A doctor with his level of experience are usually burned out and don't seem to care about patients anymore but he is a diamond in the rough.

Dr. Ferguson is a well-respected physician in Fredericksburg, VA. Unfortunately, Ashley, his office…read moremanager, Ava, and a few other (but certainly, not all) front end individuals horribly treat his patients, and I believe, sadly, he has absolutely no idea that this is occurring at all. He really needs to be aware. They are going to destroy this man's office, his good name, and all he's worked for and achieved. These ladies seem to call the shots and refuse messages to the doctor stating he is too busy with his patients to respond. Really hope he reads reviews. Better to stay clear of this office if what you are looking for is a professional medical office for yourself and/or family. It's not worth the aggravation since you, absolutely, MUST go through them to make an appointment and IF you state your concerns with the office, be prepared for ugliness, rudeness, and disrespect. Consider yourself fair warned.

Since the best doctor this practice has (Dr. Nancy Wang), will be leaving the end of September…read more2017, so will I. Dr. Wang is a compassionate doctor that actually cares for her patients and ensures they receive the best possible care. She's very thorough in what she does and if there's a medical issue she can't handle, she directs you to the one who can. She makes sure I follow-up with all of my other physicians and get appropriate tests as needed. No better family physician anywhere. I was very disappointed in hearing of her leaving and will follow her wherever she goes. Commonwealth, you are losing a fantastic doctor. Sad day for you. Five stars for Dr. Wang and her nurse, Robin. Ruth Banks

They do not refill perscriptions unless you see them every couple of months. They will not work…read morewith you on this even if you are in desperate need of your medication, and you have no way of visiting the doctor. The care and compassion for patients left once nurse practitioner Julie left. I big shame. They need to close down and start over again. (UPDATE:) I received a certified letter in the mail from the office manager. She stated that they were withdrawing further care and treatment effective immediately, due to my negative review. They also stated that I am expected to pay my balance within 30 days or they will send it to collections because they are removing my payment plan. Wow, this is completely laughable. Do yourself a favor and find a real practice that will show you care and concern. Not one that will refuse you service because of an opinion. Lucky for me I am relatively healthy, but I would hate to see someone with advanced medical problems get a letter like this. There are many kind, compassionate doctors out there. This practice is beyond help.

I am a Veteran and chose Fredericksburg Primary Care Clinic through the Community Care service…read more All Veterans, PLEASE DO NOT MAKE THE SAME MISTAKE! Instead, choose a modern, professional, full-service doctor practice like Mary Washington Hospital Primary Care 540-741-9300 12101 Carol Lane STE 101 Fredericksburg VA 22407. The difference is Night and Day!! MW has modern technology and facilities, MW Doctors are continually being trained in the latest medical treatments and technologies. They offer Veterans way more modern diagnostics with modernized treatments. of interest to Veterans, MW has perfected the VA Community Care Optum processes. Because they are modern they offer online check-in, and use the My Chart app, which makes life SO MUCH EASIER!! No comparison on the level of Veteran care between the two!!! Fredericksburg Primary Care is a 1960s practice with no modernization that does not even staff enough people to answer phone calls. So, if you need to reschedule an appointment, you must physically drive to the office and walk in to do so. MW has an app for that and for all medical interactions. Fredericksburg Primary Care is an antiquated doctors' practice in a run-down old facility that should not even be cleared for a medical practice. Dog kennels are more modern. I have witnessed the hard-working, understaffed front office employees being treated horribly by the lead office administrator and the nurse practitioner, Sandra. The doctor's office is cramped, at least 50 years old, and basic. The administrative area and reception mingle, so one can see how old and broken down the equipment is. Think about how much money that doctor makes and still has broken-down old office equipment. His priorities are very clear, and they are not his facility, staff, or Veterans. They do not organize or plan for daily medical support services, especially the VA's administrative procedures, although they take on VA patients and get paid well for doing so. They also do not answer their phones because, as I quote, the office manager's response: "They ring so much, and we just do not have time to answer them." Because they do not have administrative processes for interacting with VA's Community Care Optum and do not answer their phones, every lab and x-ray consult requires multiple physical visits to request re-faxing the Request for Service forms. The RFS must be refaxed so many times because the untrained staff does not fill out the form correctly, and it is hit and miss if they use the correct fax number. In addition, they do not understand how to bill Optum for visits, so the Vet receives the bill every time. That forces the Vet to spend time on the phone calling Optum so they can pay the bill. This antiquated, disorganized practice should not be allowed in the Community Care network, and I am working hard to remove them.

Best Internal Medicine doctor in the area, in my opinion. Super smart and thorough. A lot of…read moredoctors and nurses I know go to him because he's so good He recommended getting a calcium score CT, which was out of pocket, not covered by insurance. This screening test found cancer early before I had symptoms. For this, I'm grateful.

I called them 9 times during the past hour and 15 minutes cause I've been coughing for a week no…read morestopping......No answers . left 2 messages, none called me back. I finally got someone on the line, Claudia, she placed me on hold...never came back. I hang up and called again...after trying 3 or 4 times she finally answered the call only to tell me next available appointment will be in September... Multispecialty Health Group at Spotsylvania Regional isn't any better...called for an appointment , they said to have only one doctor working , the others are either taking update classes or are on vacation ....This is crazy. It's just like socialized medicine...with much higher prices .

My lab report had my eGR at 55. And the doctor said all my labs were good. I am in Chronic Kidney…read moreFailure and my labs were good!

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I would give 0 stars if that was possible…read more Never met a health care provider's staff as passionate about denying a sick person even a chance to be seen by the doctor they have been referred to. Stefanie and Rebecca tag teamed on me, and I felt their hatred and delight in being able to harp on office policies to turn me away. They insisted certain documentation was required that I do not have. The piece of paper they handed me listed the documentation and says that it is "requested", not "required". In retrospect I am sorry I told them about my illness since that should not have been necessary - I was just so flabbergasted at their lack of compassion and kindness. They seemed sadistic to me, making a snide remark to me on my way out, even though they had won and succeeded in turning me away. They would not even pass on a handwritten note from Dr. Vranian to Dr. Bernstein that I hand delivered. Why not? Dr. Vranian wrote the note on my behalf to Dr. Bernstein. Now he will never get to read it. What right did the staff have to refuse a message to be passed? Stefanie and Rebecca must have never read the Bible or understood the meaning of "Do unto others as you would have them do unto you." Also, the staff left early for lunch and the office was closed when it should have been open, so I had to come back a second time, and they wasted my time twice.

From the owner: More than 100 years ago, Mary Washington Healthcare began as an eight-room hospital in…read moreFredericksburg, Virginia. Today, it has evolved into a not-for-profit regional system of two hospitals and 28 healthcare facilities and wellness services. Our Board of Trustees is made up of community leaders who serve in a volunteer capacity to guide our direction. Our mission to our community is clear. Mary Washington Healthcare exists to improve the health status of all people within our community. As a not-for-profit corporation, we invest our profits back into the organization through such activities as upgrading our technology, developing new services and hiring new staff. The result is continuous improvement in the scope and quality of care were able to provide to the community. In addition to investing in our organization, we invest heavily in our community. Learn more about our community investments. Finally, our not-for-profit status drives us to be the kind of organization that provides care to those in need, regardless of their ability to pay. We provide significant financial assistance. Our financial status Because of our not-for-profit status, we file reports with the IRS to demonstrate our income and spending. We also share this information with the public to demonstrate how we serve our community. We believe its important for you to understand how were investing in the community.

I have been attending this doctor's office for nearly 10 years and I appreciate the medical…read moreprofessionals at Fredericksburg Primary Care, PC, but due to the discourteous unprofessionalism of the front office staff and the office manager I am now in search of a new family doctor. They leak private information, the office staff always seem disorganized and not properly trained for their position, and even with an appointment the normal wait time is around 35-50 minutes.