1. Chang Sam S MD

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Nashville, TN

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Chang Sam S MD

5.0 (1 review)

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Vanderbilt Urology Clinic

Vanderbilt Urology Clinic

1.0(3 reviews)
0.1 mi•Midtown

The way that the office is set up to be handled by a call center is absolutely ridiculous. I need…read moreto specifically know if a procedure is done at the the clinic or not. According to Raven at the call center, she cannot take a message or let me speak to anyone other than her. It's like she's the queen of the urology department or something. I don't understand how their phone assistants say they aren't allowed to direct a call to a manager or clinical staff if you aren't a patient yet. She told me to set up an appointment and they can let me know at that appointment if they do the procedure or not. EVEN TELLING HER I WAS IN ANOTHER STATE she didn't care. This cannot be how Vanderbilt handles their patients - this is CRAZY Update 4-6-26: Got a call back from a team lead named Kat. kat says she asked the doctor if they perform that procedure or not - calls me back to say this: that they can only let me know if they do the procedure once I come in for an appointment and they review my medical records. WHAT? can nobody in this office understand it's a simple yes or no answer if they can accommodate a certain procedure?! Who wants to hop on a plane to come ask a question and at that pay out of pocket to do that! You've got to be kidding me that this is how they treat a patient at Vanderbilt. It would be like If I call a spa to see if they offer a certain type of massage and they reply well come on in and pay to be seen and ask and we will let you know when we see you. WHAT A JOKE.

I had a prostate biopsy and MRI with Dr. Chang. I was told the day of the biopsy that someone would…read morecall me within a couple of days to go over the results. I waited by my phone for a week. No one ever called. When I complained, I was told by Russ Kunick that no one would ever tell me that, and it is completely normal to not speak with the patient after a biopsy, He said it is the patients responsibility to contact them if they have any questions about the results. That is definitely not the way I want to be treated, and I will not return to Vanderbilt for any reason. I was later told by my oncologist that the results of the biopsy are invalid because it was too soon after ADT, and that any competent urologist would have known that. Now I have to repeat the biopsy just 3 moths later.

Joanne Dale, MD

Joanne Dale, MD

1.0(1 review)
2.5 mi

Our elderly mother was diagnosed with a kidney stone one month ago. Dr. Dale did not seem…read moreconcerned at all and said she was not healthy enough to undergo surgery. She stated, "she is fine unless her urine turned "jelly" thickness". We ask for medication to clear her UTI her blood work stated. The doctor refused to refill it. Our mother went into septic-shock one month later and passed away. Her urine never turned "jelly thickness". Dr. Dale was not compassionate with our mother's health.

From the owner: Joanne Dale, MD, is a highly-experienced urologist serving patients in Nashville, Tennessee.  As a…read morefellowship-trained endo-urologist, Dr. Dale has years of expertise that allows her to provide the most comprehensive, advanced treatment options to both male and female patients alike.  Originally from Northern California, Dr. Dale has trained at various esteemed hospitals and universities. She received her bachelor's degree in biology at the University of Puget Sound in Tacoma, Washington. Dr. Dale then traveled east to finish her medical degree at Boston University School of Medicine in Boston, Massachusetts, and completed an internship in general surgery at Boston Medical Center. While finishing her clinical surgery fellowship at Boston Children's Hospital through Harvard University, she became interested in urological surgery, which led her to pursue l residency at the University of Michigan in Ann Arbor. To further her training, Dr. Dale completed a fellowship in endourology and stone disease at Duke University in Durham, North Carolina. Through her years of medical practice, Dr. Dale has developed a special interest in providing comprehensive management of stone disease and urological care, urinary incontinence, erectile dysfunction, and a variety of endo-urological conditions. She also offers laparoscopic and minimally invasive surgical solutions, including robotic surgical treatments...

Howard Aubert, MD

Howard Aubert, MD

5.0(1 review)
7.2 mi

Excellent choice for a urologist. Friendly caring down to earth young fellow Nice staff all smiles…read moreyou can look around and see professionalism throughout

From the owner: Dr. Howard Aubert is a Board-Certified Urologist. He is originally from Baton Rouge, Louisiana. He…read morewent to college and received his BS in Biology from Morehouse College in Atlanta, Georgia. He received his medical doctorate by graduating with High Honors at Meharry Medical College in Nashville, Tennessee. He did a General Surgery internship and Urology residency at the University of Iowa Hospital and Clinics in Iowa City, Iowa, where he was also chief resident. He currently practices in Riverside, California, where he Director of Urology at Riverside Community Hospital. He is an Assistant professor of Surgery at University of California - Riverside. He treats both men and women. He specializes in treatment of low testosterone, identical hormone replacement, and hormone replacement therapy in young and mature male populations, treatment of erectile dysfunction, premature ejaculation and prostate enlargement. He also specializes in robotic surgery of the prostate, kidney, bladder, vagina, and ureter. He also treats cancer of all of the genitourinary organs. In women, he also treats urinary incontinence and pelvic organ prolapse. He also treats complex kidney stones. His additional focus is to improve health and wellness through diet and nutrition and assists in the management of medication and supplements to help patient better understand what they are taking.

Chang Sam S MD - urologists - Updated July 2026

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