She is the best urologist ever. She is patient, kind, listens to me and cares. She fixed my bladder…read moreissues in about 4 visits. I highly recommend Dr. Tara Allen!

I am terrified of needles and cry every time my blood is drawn. Last week I had to go in to the…read moreHendersonville office and I met Bridgette who is the most skilled nurse ever! She had my blood drawn, 3 viles full and was taking the rubber strappy thing off my arm before we finished talking about snow. She has the hands of an Angel, I never felt a thing and did not bruise which has never happened. Thank you Bridgette!

In a city that runs on the power of its health care options, I'm trying to do my part to add to the…read morewealth of medical knowledge. While going to the doctor is no where near as fun as getting a cocktail or sitting down to a lobster dinner, it's a fact of life. In Nashville, it's the strong arm of our economy. I see this review as providing a public good to the community at large, body of Yelp content and, specifically, to men in Middle Tennessee. You're welcome. Dr. Chang is not a doctor you ever want to see but if you need to see this sort of doctor, he's the only one you want. Does that make sense? Read it over and see if it does. I'm pretty sure it does but I'll wait. It does? Okay. Cool. No one wants to go to the urologist. But, bodies age and parts do weird things. When they do, you want the best of the best making sure everything is okay. Dr. Chang is, both, very smart and extremely personable. These are very good qualities in a physician. His intellect is what you want when it comes to making diagnoses, discerning what's happening in a situation and having the expertise to handle things with as little muss and fuss as possible. His people skills are evidenced in a mix of humor and straight-forwardness. He knows no one wants to see the urologist so he does what he can to relate to you as an individual who just might be a wee* bit freaked out. From the examination room to the procedure, Dr. Chang had a steady hand, rock solid staff, relaxing, engaging tone, all the information you'd want/need, and the prowess to make an awkward/frightening experience into one you can get through. I did as much research as I could before heading to the doctor. Everything I read about Dr. Chang put me at ease. Knowing that he's friends with my GP (who is super awesome!) put me at ease. In case you're looking for a doctor and don't know where to turn, I leave this review to let you know to look for Dr. Chang. When you need a urologist, you're going to want the best. He's the best. *Yes, I heard it.

Very straightforward and to the point. The office is very clean and nice. All the staff was awesome.read more

Dr. Hassan was friendly, compassionate, generous with information and answered all my questions…read more And he saw me immediately. So helpful after six months of surgeries and anxiety. So was his staff - polite, friendly, efficient. Many thanks. Robin

I've been a patient here for a few years, and at first everything was great. I used to see Dr…read more Scarpero at the Nashville location and never had any issues getting an appointment with her. Since she retired, though, it's been really frustrating. Now I can only get appointments with a physician assistant. I recently tried to move my Friday appointment in May to something sooner, but no one answered the phone and my voicemail wasn't returned. I called again today, left another message, and finally got a callback. When I asked to see a doctor instead of the PA, I was told I have to see the PA first before I can even get scheduled with a doctor. I was also told the PA is only in the office Monday through Wednesday. Then when I asked how I somehow have a Friday appointment in May, I found out it's actually at the Franklin office--which no one mentioned when it was booked. On top of that, the online scheduling tool only shows PAs, not doctors, and the one I'm scheduled with doesn't even publish her schedule online in the booking tool. At this point, I'll be finding a different urologist. I just want to be able to schedule with a doctor without jumping through hoops or wasting extra time and money.

I was hopeful by how professional they look on their website that they would act professionally. My…read moremeeting with the provider was very quick, but that's not the thing I have the biggest issue with. I had to follow up with them regarding the composition of my kidney stone. I was under the impression they were gonna call and let me know. Not only that, but they were supposed to send for a 24 hour collection for me and when I called to follow up about it since I hadn't received the container, they referred me to call the LabCorp place to check on the status. When I called LabCorp, they said they didn't even have the referral or the order sent to them. Now I have to follow back up with Female Urology a third time when they didn't do their job in the first place. I have come to the conclusion that based on conversations, the staff just want to get off the phone with you. Hardly a way to run a business.

Wtf just happened? Man I went to this place to get some things figured out, and holy crow was that…read moreone of the most stressful, and unpleasant medical experiences I've ever had. First of all, when you go in there's like five windows to go to and only two of them are open, but... only one is where you go to pay. I went to the wrong window uh oh! I was met with such angst and felt like I shot the pope or something because the staff was so pissed off at me for going to the wrong window. Then.... You have to fill out this form on an iPad and the questions were... I just don't know what to say other than why do they need to know what gender my parents identify as? Then after being shaken up by that and also in pain I go into see who I like to call... Dr. Dude (Dr. Paul Knoll). So now I'm upset, stressed out, overstimulated and sweating bullets from the pain in my pelvis and beyond. I was dumb founded by the amount of advertisements for Viagra, and ads for Dr. Dude's webinar thing or whatever. Then... Dr. Dude comes in. Right off the bat he starts in with "drop your pants buddy" jokes which did the opposite of what I guess he thought would make an already uncomfortable situation better, just made it even more uncomfortable. I had a whole list of things I wanted to cover, and Dr. Dude wouldn't let me talk, thus establishing his "Doctor" status. He seemed particularly interested in my erectile distinction, and I found myself fighting to try and go over the other symptoms on my list which Dr. Dude by god was not gonna listen to because... ya know... he's the doctor. After grabbing my junk and making a few more jokes before telling me to cough, he told me to pull my pants back up and prescribed me Viagra. I then had to wait another 20 minutes looking at Dr. Dudes face all over the wall, medical models of the male reproductive system and lest we not forget... VIAGRA posters. Finally another doctor came in and I was taken to their little pharmacy in the lobby, where two more angry receptionists were talking about how fat a previous patient was, they told me to wait for yet another doctor to get my Dr. Dude prescribed VIAGRA. After sitting in the lobby, again for another 20 minutes, I noticed a few of the same people that were there when I came in earlier were now asleep in the lobby. Finally I realized how goofy this whole thing was and I left to celebrate my birthday. So all that to say I'm 80 bucks broker, more bitter towards the healthcare system, and no answers to my problems. Im sorry, but getting a boner is the least of my worries right now. Stay away from this place. Dr.Dude (Dr. Paul Knoll) is nothing but a Viagra salesman with what I assume is a fat doctors paycheck with an overworked and underpaid staff that would rather be at home living their lives.

The waiting room is crammed and your appt is more like a "suggested time" with people waiting over…read morean hour to be seen. Once seen, the doctor is with you for less than five minutes. Follow-up calls and messages left by you go unanswered.

The way that the office is set up to be handled by a call center is absolutely ridiculous. I need…read moreto specifically know if a procedure is done at the the clinic or not. According to Raven at the call center, she cannot take a message or let me speak to anyone other than her. It's like she's the queen of the urology department or something. I don't understand how their phone assistants say they aren't allowed to direct a call to a manager or clinical staff if you aren't a patient yet. She told me to set up an appointment and they can let me know at that appointment if they do the procedure or not. EVEN TELLING HER I WAS IN ANOTHER STATE she didn't care. This cannot be how Vanderbilt handles their patients - this is CRAZY Update 4-6-26: Got a call back from a team lead named Kat. kat says she asked the doctor if they perform that procedure or not - calls me back to say this: that they can only let me know if they do the procedure once I come in for an appointment and they review my medical records. WHAT? can nobody in this office understand it's a simple yes or no answer if they can accommodate a certain procedure?! Who wants to hop on a plane to come ask a question and at that pay out of pocket to do that! You've got to be kidding me that this is how they treat a patient at Vanderbilt. It would be like If I call a spa to see if they offer a certain type of massage and they reply well come on in and pay to be seen and ask and we will let you know when we see you. WHAT A JOKE.

I had a prostate biopsy and MRI with Dr. Chang. I was told the day of the biopsy that someone would…read morecall me within a couple of days to go over the results. I waited by my phone for a week. No one ever called. When I complained, I was told by Russ Kunick that no one would ever tell me that, and it is completely normal to not speak with the patient after a biopsy, He said it is the patients responsibility to contact them if they have any questions about the results. That is definitely not the way I want to be treated, and I will not return to Vanderbilt for any reason. I was later told by my oncologist that the results of the biopsy are invalid because it was too soon after ADT, and that any competent urologist would have known that. Now I have to repeat the biopsy just 3 moths later.

Was at Dr. Belsante's office today for my yearly checkup (bladder cancer, kidney removal) 2007 &…read more2008. Great checkup, office staff very professional and pleasant, scheduled my test and visit for next year. Would recommend to anyone needing urology assistance and help. Sam F.

Dr. Belesante is fine but I was very unhappy with the front desk when I called today to ask if they…read morehad an idea when I might have my test results. It was a "They'll call you when they call you" type response

Excellent choice for a urologist. Friendly caring down to earth young fellow Nice staff all smiles…read moreyou can look around and see professionalism throughout

From the owner: Dr. Howard Aubert is a Board-Certified Urologist. He is originally from Baton Rouge, Louisiana. He…read morewent to college and received his BS in Biology from Morehouse College in Atlanta, Georgia. He received his medical doctorate by graduating with High Honors at Meharry Medical College in Nashville, Tennessee. He did a General Surgery internship and Urology residency at the University of Iowa Hospital and Clinics in Iowa City, Iowa, where he was also chief resident. He currently practices in Riverside, California, where he Director of Urology at Riverside Community Hospital. He is an Assistant professor of Surgery at University of California - Riverside. He treats both men and women. He specializes in treatment of low testosterone, identical hormone replacement, and hormone replacement therapy in young and mature male populations, treatment of erectile dysfunction, premature ejaculation and prostate enlargement. He also specializes in robotic surgery of the prostate, kidney, bladder, vagina, and ureter. He also treats cancer of all of the genitourinary organs. In women, he also treats urinary incontinence and pelvic organ prolapse. He also treats complex kidney stones. His additional focus is to improve health and wellness through diet and nutrition and assists in the management of medication and supplements to help patient better understand what they are taking.

Really enjoying the care from here. The guidance and the care from the team is amazing. Highly…read morerecommend!

Terrible office management. Took 4 weeks to schedule a vasectomy. wouldn't answer phones or respond…read moreto messages. Wouldn't honor agreement with their Cigna contract to not collect deductibles up front. I was informed the day of the procedure I would have to pay the entire bill upfront. On top of all that, when I got home and recovered fron the anesthesia, I discovered I'd been given some other guy's receipt! Completely Incompetent!