Things I regret about working with RW:…read more Not researching a company that was purchased by a person with no construction experience, but who promised the best quality workmanship, reasonable cost, and clear communication. Not recognizing a huge red flag when being asked for a large advance payment outside the contracted payment schedule before the work was completed. Not paying more attention at the showroom, which should have been a giveaway--basic design, broken cabinets, sloppy paint lines, and no real sense of quality or style. Not pivoting as different subcontractors rotated through, many barely showing up, some openly complaining about their employer, and when communication, planning, and attention to detail became nearly nonexistent. Not writing a review sooner when at the end there was no final walk through, thank you, or handshake, likely because my expensive remodel still needs a qualified contractor to fix. The photos don't lie, the quality is bad, but more importantly, so was the experience.

We wanted a casita as sort of like an in-law suite for my parents, custom home gym and also a…read moreguesthouse...an all-in-one lol. We are in Paradise Valley and there are a ton of casita builders in Paradise Valley. From the start, Van the owner came out to do our quote and in the end the cost was still within the range we agreed on. I really appreciated that. I'm happy we went with actual home renovation experts instead of just saving money with a small team. (Which we did consider as some of our friends did) We had a dedicated project manager named Dakota the whole way thru which was great for any questions for help or updates along the way instead of asking van for questions or calling customer service all of the time. I put some photos of some 3d renderings they showed me that I used as inspo for our casita. They will use your exact home and layout too so there are no mistakes with measuring colors or anything. I want to mention because this was important to me: you can tell they're true professionals not just hired from Facebook... they always wore matching shirts, never reeked of cigarettes or alcohol, and never left a huge mess behind. It's the little things like that that were super important to me. Not that all do but I do know it happens and it wasn't our experience Not gonna lie... it did take a bit longer than expected. Partly cuz I changed my mind on a few things mid-way (oops) and also we had a couple storms that slowed things down. But the team handled it all really well and kept us updated so nothing ever felt like a surprise. Me and my husband knew WAY ahead of time if things were going to be held up. During the design phase we met with Kathy their designer and got some 3D renderings which helped us picture it way better. The final plan had a full kitchen, laundry, bedroom, bathroom... all finished with high-end materials and serious attention to detail. Kathy knew what was in stock and was helpful if I wasn't sure which to choose but for the most part I chose what I wanted. The casita feels like it was always meant to be part of our home. This was more than just a custom home addition... it is a piece of our home that blends right into our house which feels amazing. My parents and guests love it and we couldn't ask for anything more. This could have been so much more stressful than it was. If you're thinking about a remodel in Paradise Valley or anywhere nearby... I will always recommend Republic West Remodeling. Seriously some of the best high end remodeling experts in Paradise Valley.

We needed various jobs done in our home. We saw an ad for AZ George gave them a call. A nice young…read moreguy came and did some electrical work and installed ceilings fans. Next job was installing a chandelier, fixing drywall from water damage. We had them paint the interior of our home and laid flooring in one bedroom. AZ George is a family business with the nicest guys ! They completed work quickly and cleaned up afterward. Great prices too! We will be contacting them for all our projects.

I'll start off with Watch Out!!! George comes in with a big…read moregrin and full of confidence, while finding a long list of things that need to be fixed. His workmanship is decent, but it comes with a Big price, and of course, " loves cash only"!! I had to call an electrician to re install the kitchen fixture. the diffuser was left in the box, and shade put upside down. My biggest complaint is he needs to keep his hands to himself, and stop taking liberties in a clients home! if not, he's bound to find himself in a big predicament!! Think Twice people!! There are many good people out there that will do a great job for less money....and No Nonsense!!!

Brian and his team came out and did a beautiful complete roofing job. They were here for 3 days and…read morewere professional, courteous, they worked non-stop and knew exactly what they were doing. I would highly recommend this company.

I have attempted to call this company 3-4 times leaving multiple messages. I have a current…read morewarranty and had two different people inspect my home stating the home required roof repairs. I provided the pics etc. I was told they are just being picky and zero response and failed to come out. Do not use this company. Update: the roof was done in 2022- receipt included below. Contacting a company that did the roof initially is standard practice. If the warranty was not covered there would have been some standard of follow through or offer to fix the issue as a way of earning business. The owner only returned email when he thought I was a new customer. Use the Roofing company, they are fantastic ask for Jorge. He has replaced several roofs for me and his follow through is amazing! Never left any rude calls to this company. Asking for a return phone call from a customer is standard practice.

Horrible service and major install issues. Nothing has worked and the sales rep doesn't know…read moreanything. Highly recommend to stay away as you won't get any service and lack of customer support.

Very poor customer service. They cannot offer much help beyond placing orders. Prices are high as…read morewell. Better options out there

Use caution these folks are a rip off they gave me an estimate for some roof work and patio…read moreposts painting of 4.000 dollars got an estimate from a competitor (22 years in az) same exact work the price was 750 dollars my god

I wish i could give this place 0 stars but i can't. disrespectful owners, did not live up to what…read morethey said they could do. worst experience of people within the trade i have ever worked with. i truly wouldn't send my worst enemy to this company.

4.5 stars Great Work - Poor Timing…read more Small master bath and powder room remodel I knew what the cost was upfront. As my job was discussed and created, work items were listed and priced individually. When I added and removed items they displayed appropriately as a refund credit or additional charge immediately. The time frame proposed in the beginning was a guess-estimate I understand because one has to dig into a project to truly see what it will take. But no, my rooms were not completed in a timely manner. Schedules were pushed out, but I will state that there were a few times I was contacted and offered someone to come over to complete a trade earlier than scheduled. I made sure to have most of the needed materials already at my home so there would be no time issues when on site. (I purchased some items independently). Honestly, the time sucked. The various tradesmen were polite and knowledgeable. The men prepped my home's entryway and paths to each workroom protecting all surfaces. I had no debris left or scuffed flooring. They showed up, completed their job and left my home clean. Holtzman's web portal was easy for me to access and use. All details about my project were available to be viewed at any time. I communicated with customer service, my appointed designer, and my supervisor through emails, phone calls, in person and texts. The sales rep was very difficult to reach once my project contract was signed, but my supervisor, Will Stubblefield, supported me through every question I had throughout the whole process. His time and work was genuine and appreciated. He made sure that each phase of the project was completed to my satisfaction and when the schedule was ridiculously pushed back, he stepped in on a couple weekends and completed some work himself. Will responded to each of my questions patiently as I had many being this my first project. If I have more projects, I will request Will to manage it. He secured my confidence that Holtzman Home Improvement would complete the job and have it done well.

An absolute nightmare experience for what should have been a simple kitchen cabinet and kitchen…read moreappliance project. The Holtzman salesperson will tell you what you want to hear to get you to sign, and then (eventually) when the project starts, you'll hear something different from the project manager. When our project started, one of the first things we heard from the project manager was "I'm sorry, but he (the salesperson) shouldn't have told you that." Communication from the company was very poor. The project manager did not reach out with any proactive updates, instead I had to call / text regularly to find out what was happening and when. The usual response to my questions was "I don't know, I'll have to get back to you." They have an online schedule portal, but it was not updated by the project managers (we had 4 different project managers throughout the project), so the portal was practically useless. There were many delays and missed dates from Holtzman, there were surprise up-charges and items they forgot to order (causing more delays), but the real difficult part was the lack of communication. Not knowing what's going on is really unsettling when you've trusted someone with this type of project. The kitchen came out looking great. The people that come to the house to do the work are nice and friendly, and generally do good work. But the communication and lack of accountability from the company is embarrassing. If my name were on this company, I would take more pride in the work and try to improve how they treat customers. I would strongly advise anyone to go with another company and save yourself months of delays and many headaches from dealing with Holtzman.

We had a vehicle drive thru the front of our masonry home, WSR was recommended by State Farm and…read morewe are happy we choose them to restore our home. It was a long process and at times it was very frustrating for the wife and I but WSR always came thru and they worked with us on the project meeting all our needs.

Unfortunately, I am leaving a one-star because I asked you for a quote, you showed up, talked a…read moregood game but then never sent me a quote. Not sure why contractors do this. Why waste people's time like this?

Don't bother with this company if you are considering other bidders. They dont like to have…read morecompetition. They showed up while I had a nice guy from another company still there looking over my job. When I let the lead guy know that the other truck was from another bidder, he stormed off stating "we don't play that game". I did nothing to provoke that outburst and behavior. I am glad they stormed off like that so I didn't waste any time trying to find the right fit for my project. btw........ I don't remember ever posting a negative review in my life, but thought it might help the next person. Good luck out there!....... I did receive an email from the owner apologizing for the behavior

I first heard about UMG SERVICES after researching a large women's FB support group looking for…read morehandyman recommendations. I continued to see their business mentioned OVER and OVER, and they completely lived up to their reviews. Roger, the service member dispatched was poignant, polite and professional. He completed several projects perfectly. But when addressing a plumbing issue in my shower he was honest and said he felt more comfortable if another, more experienced guy from their company within that specialty attended to it. I respected and completely appreciated their honesty. Finally, it's a family founded company run by a vet, so I am ALWAYS up for supporting those who have served our country!