I wanted to get my wife flowers just because. Well, just because she really loves flowers. They make her happy. I searched Yelp for "Flower Delivery" in Chapel Hill. Chapel Hill Florist popped up as one of the top search results with a 4.5 star average rating with 15 reviews. Good enough for me. From their Yelp page, I clicked through to Chapel Hill Florist's website. When I shop for flowers online (https://www.yelp.com/collection/BsisJC9_j6A_evQYhzGxqw), I usually don't take long to decide which arrangement to purchase. I was immediately drawn to the "Summer" link at the top of Chapel Hill Florist's front page. My wife loves anything local and seasonal, so checking out their Summer flower selection was definitely the way to go. There were five bouquets, starting in price from $49.99 to $99.99 each. There was also a Designer's Choice option starting at $49.99. These flowers weren't for a special occasion and I just wanted something relatively basic, so I went with the Designer's Choice option. I liked the description: "Baffled about what to send? Or perhaps you want to surprise them with a one-of-a-kind, artisanal arrangement? With our Designer's Choice bouquets, you pick your price and our expert florists exercise their creativity to design a beautiful bouquet using the freshest seasonal flowers available. When you send a Designer's Choice bouquet, you can feel confident knowing our expert floral designers will create an unforgettable flower arrangement. Please note that flowers and designs will vary as our artisan florists work with the freshest, in-season flowers and their own personal inspiration - but you can be sure your bouquet will delight!" Sold. I immediately proceeded to check out. I went with the "Standard" $49.99 bouquet. The total was $64.48 after $9.99 delivery charge and $4.50 sales tax. I ordered on a Monday night around 9:45pm and was able to select delivery for the next day. The flowers arrived at 11:48am Tuesday. Fast. I got a delivery confirmation email and the driver left a note saying the flowers were left at the door. Perfect. It didn't take long for my wife to see the flowers because she came home for lunch. She loved them. She said she couldn't stop smiling. The flowers did their job 100%. I'm a good husband. The flowers were also popular with the ladies on Instagram, judging from the numerous responses my wife got when she posted a picture of the flowers to her story. I was curious what kinds of flowers would come in the arrangement because I left everything up to the shop. My wife told me the flowers included lilies, snapdragons, mums, garden spray roses, regular roses, zinnias, and more. The bouquet is beautiful. Just take a look at the pictures I posted with this review and see for yourself. I recommend Chapel Hill Florist and would order from them again. Chapel Hill Florist's physical storefront is located on West Franklin Street in downtown Chapel Hill. It's in the same three-story brick building as Lime and Basil Vietnamese restaurant and a Google office, directly across the street from Target. For parking info, call the shop at 919-929-2903 and ask, and/or visit https://www.parkonthehill.com/. read more

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The flowers were found and only the most fragile show signs of the heat yesterday. I don't know how to revise my last review, so I am writing another update. The aggravation was still annoying, but the business did email me that they are revising their policies when no one answers the door for the flower deliveries. read more

Beautiful arrangement. I'm always hesitant when having to order something going out of town. I was very pleased with the arrangement sent!! read more

Chapel Hill Florist - Florists Near Me - Chapel Hill, North Carolina

Delivered flowers were beautiful and the birthday recipient enjoyed them a lot! I did an online order so I have not seen the shop nor interacted with anyone. But the beautiful bouquet delivered exactly as ordered speaks well of the store. I do hope to visit someday. read more

Chapel Hill Florist - Florist choice - Florists Near Me - Chapel Hill, North Carolina

I am so delighted with the wonderful bouquet that my friend received from this florist. It is exactly what I wanted. They went above and beyond to make sure it was perfect. The arrangement was absolutely gorgeous and made her day. They are the best. Thank you ! read more

I wanted a small bouquet to cheer up a friend and the guy made me a beautiful bouquet within my budget of $20 in about 5 minutes. He was even able to adjust it after I requested for a certain color to be included. Super nice and highly recommend! read more

My friend is in the cancer hospital in Chapel Hill, I'm out of state so I searched online for a florist. Looking through Chapel Hill Florist's available arrangements I just couldn't decide so I went with a deluxe "Designer Choice". I ordered Tuesday morning for Weds delivery. It arrived at the hospital Weds morning. I couldn't be more pleased with the bouquet they sent. It's gorgeous. My friend loves it. Prettier than any of the standard arrangements I saw on the website. read more

Chapel Hill Florist - Florists Near Me - Chapel Hill, North Carolina

Great experience with Chapel Hill Florist! I called on Friday, and a beautiful birthday bouquet was delivered on Saturday. Friendly and efficient service all around. The recipient texted me with glowing praise of the flowers. I will definitely use them again. read more

Supreme Customer Service: Chapel Hill Florist I retired late last year and was gifted the MOST glorious orchid. It was purple and had 20 bloom buds. Delighted, I took it home and began caring for it in the same manner as my other orchid. Initially I noticed none of the buds opened, then the leaves started to turn yellow and the plant died. Long story short, I was convinced that there was a problem with this orchid and I deemed it my duty to let this reputable florist know about their supplier, you know, as a courtesy. =) Ken, the owner, was most kind via email. He told me it was probably over-watered. I assured him that was not the case and I just wanted to let him know about my experience. He didn't argue. He didn't make me feel stupid. What he did was amazing. Knowing almost certainly that his business was not at fault and under zero obligation to me-he offered me another orchid. I now accept, considering the planting medium, I most certainly DID over-water and kill my beautiful plant. Ken was so kind and so gracious. He deserves your business. I know he'll have mine. read more

Chapel Hill Florist - Florists Near Me - Chapel Hill, North Carolina

***EXPENSIVE DISAPPOINTMENT*** The first photo is the example I gave for the bouquet I told them that the most important thing was the color scheme annnnnnd pictures 2 is what I got. For $215.00 I got an extremely incorrect bouquet and this is now what my bestfriend has to get married with. read more

Chapel Hill Florist - Florists Near Me - Chapel Hill, North Carolina

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Excellent service delivering exactly what I requested resulting in a big smile on the recipient's face! Appreciated the value for such beautiful flowers read more

I worked with Chapel Hill Florist and Ken to create beautiful arrangements for an event in a donor's home. I was working from Richmond, VA and the communication was great. Ken was quick to respond with options for us and provided pricing on different size arrangements. We were very pleased with the two arrangements, they looked exactly like the photo I sent! read more

They have always done an amazing job with all arrangements ordered and delivered. They gave stellar customer service!

Great service. Efficiently took my information. Gave me a price. Emailed confirmation and then emailed again with details on the delivery. I am from out of town and needed a gift for my niece. Choosing a florist from the internet can be a challenge. I am very pleased with the service and will definitely use this florist again. read more

After posting my previous review I received a phone call from the manager offering to refund me or remake the arrangement. Although I chose neither I was really impressed with their customer service, their timeliness of when I posted the review and the call, as well as their eagerness to rectify the situation. They care about customer satisfaction and I was impressed with how they handled the situation. I chose not to be refunded because they did provide a service. I didn't want them to "loose" money because of my dissatisfaction with the presentation. And remaking the arrangement/re delivering it seems a little weird to me. Like I was gifting flowers twice. Instead I was satisfied with receiving the phone call and knowing that if I choose to use this flower shop again, steps would be taken to ensure I'm satisfied with that arrangement. read more

Chapel Hill Florist - This is what I ordered - Florists Near Me - Chapel Hill, North Carolina

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I would have given this place four stars but for the fact that the woman at the register seemed to think I had come to kill her. Not once did she smile or attempt to make me feel at ease. Can a big guy in a "Don't Make Me Get My Flying Monkeys" t-shirt not get the benefit of the doubt around here? I'm looking at flowers, for god's sake! The selection and pricing here is really quite good, especially for such a small place. When I went there they were running a special for a bouquet of roses for $20. Those of us in the flower industry (I mean, those of you in the flower industry) should know how incredible that is. All in all a decent place to get flowers, ideally located. read more

Chapel Hill Florist - Florists Near Me - Chapel Hill, North Carolina

Disappointed. For the costs and upgrade the arrangement was mostly filler. Color profile wasn't followed. And the phone service was similar to a help center. read more

I found Chapel Hill Florist through online reviews. The excellent reviews are right!! Every time I've ordered flowers they have been fresh and beautifully arranged. Highly recommend! read more

I would have given zero star if I could. I ordered 20 stem yellow tulips online ($70+) for my commencement, as I was flying from out of town with my family and could not get to the shop when it's still open. The flowers that were delivered looked wilted and dried out and the bouquet carelessly thrown together. I had to rush to whole foods and got another bouquet (also yellow tulips) for $15, which is much fresher and looks much better that lasted the entire commencement weekend. I really shouldn't have trusted Chapel Hill Florists' service and will never recommend anybody get flowers there. If you go to their shop, things might be different, but to them online orders seem to be an opportunity to cheat money out of customers. read more

Chapel Hill Florist - $70+ arrangement delivered by Chapel Hill Florists - Florists Near Me - Chapel Hill, North Carolina

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Chapel Hill Florist is a tiny floral shop on West Franklin Street next to Lime & Basil. The shop is tiny, but still maintains a decent selection of fresh cut flowers. My one complaint about Chapel Hill Florist is that they are not as efficient with special orders as other florists I have dealt with. If they do not have a special flower readily available, they struggle to get it in stock in order to meet the needs of their customer. Other than that, the flowers are always fresh and promptly delivered; not a bad choice for a last minute bouquet that they have in stock. read more

Chapel Hill Florist - Florists Near Me - Chapel Hill, North Carolina

Exemplary flower store with an amazing florist who truly listened to me and was so very careful about assembling a bouquet of flowers that was exactly what I had wanted. And frankly: I had no idea what I wanted but then got exactly the right thing. All around a wonderful experience! read more

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I lost a dear friend unexpectedly and had to travel to NC to attend the funeral. As part of a religious ritual, I was responsible for obtaining marigolds, which are almost impossible to find this time of year. I spoke with Ken and he was BEYOND helpful. I spoke to 3 other florist in the area and he was the only one who followed up with updates. With his support I was able to obtain the marigolds and honor my friend during his funeral service. Ken demonstrated compassion, respect, and the highest level of customer service during this very painful period. You cannot ask more from a business, and if you have ANY floral needs and are in the chapel hill area, look no further, Chapel Hill florist is the one! read more

My sister and I live 15 500km apart which means we don't have the luxury of spending special occasions together. When her 30th birthday came around it was really important to me that she knew I was thinking of her. Having had bad luck with florists in the past, and after reading a few negative reviews, I decided to contact the owner of Chapel Hill Florist through Yelp. I'm so glad I did. Despite the time difference Kenneth responded to my queries almost immediately and didn't make me feel like I was asking for too much. A big thank you all the way from Australia. My sister absolutely loves the arrangement you put together and even commented on how great they smell. read more

Chapel Hill Florist - The beautiful arrangement put together by Kenneth for my sister's birthday. - Florists Near Me - Chapel Hill, North Carolina

Thanks to Chapel Hill Florist, my prom is saved! Prom season is always busy, especially for flower shops, yet when I absentmindedly forgot to order a corsage and boutonnière, Chapel Hill Florists came through for me only a day before prom! The service was speedy, efficient, and friendly, not enough could be said about how nice and understanding they were about my mistake. In total, it took me less than 10 minutes to pick and order. Thank you for saving my prom night! read more

Beautiful arrangements and friendly people who seem to know a lot about what they're talking about. I did a few events with them and they were always on point. I tried the other florist in town and they were nothing compared to this florist. The lady there was creative and innovative to get what I wanted without costing a fortune. read more

Before today I had never previously used Chapel Hill Florist. Not knowing what to expect, I called them last minute with an attempt to send my wife some flowers as a surprise at the end of her work week. Given the fact that it was 1:30 pm I figured my chances were pretty low but I would call around to see if anyone could make it happen. Luckily, Ken from Chapel Hill Florist answered the phone, made it extremely easy for me, and before I knew it I had a bouquet of flowers ordered with the promise that they would be there between 5 and 5:30. Well pleased with the fact that it was possible to make a delivery on that short of notice, I hung up satisfied that I had made the right choice. Fast forward to 3:30, 2 hours earlier than they told me would be possible, my wife called me to tell me how beautiful the flowers were and how surprised she was to get them unexpectedly. Kudos to Chapel Hill Florist for doing an amazing job and ending my wife's week the way I had hoped. I look forward to doing business with you again! It's people like Ken that exemplify the meaning of customer service. read more

I ordered a $40 bouquet in a pinch, the florist prepared the flowers very quickly and had them ready for pickup in a jiffy. Very fast, very polite and easy to deal with, as well as she loved the flowers. read more

I just ordered some flowers for my mom for her 70th birthday and they were really even better looking than the sample picture, and have lasted are really long time. Thanks y'all! read more

Thank you, Chapel Hill Florist! When I called you with a last minute request to deliver an affordable arrangement to my daughter, you delivered! The flowers raised her spirits and your responsiveness and customer service made it a pleasure! Whenever I need flowers in CH I will only call you! read more

Custom orders are easy. I was thrilled with my arrangement that arrived for Mother's Day!!!

Chapel Hill Florist always does a lovely job with flowers and arrangements for any occasion. They are timely and very accompanying for last minute needs, as my husband can attest to! Great customer service and beautiful flowers. read more

Needed to send flowers in a rush for a family member. I live out of state and did a web search for a florist in the area. I ordered online and received an email confirmation once the bouquet was delivered. Chapel Hill Florist came thru as hoped. Will use them again when a need arises for my extended family in the area. read more

I have only magnificent things to say about Chapel Hill Florist. Ken and his staff designed and delivered the bouquets and boutonnieres for our daughter's wedding. Prior to the wedding I met with Ken to plan the designs and we later made minor changes over the phone. The color and type of the flowers I described that we wanted was right on the mark and the final products were beautifully designed. I grew up in the florist and plant nursery business and understand very well price, value, professionalism, and personal service and Chapel Hill Florist gets my highest rating. Thanks a million Ken!! read more

I received an arrangement today from Chapel Hill Florist. When I told the delivery person that I was not pleased with it he said "It's yours now...Merry Christmas" and turned and walked away. I called the florist to express my disappointment and the man who answered the phone and who'd made the arrangement asked me what I did not like about it. When I replied he argued with me and told me that if I did not like the arrangement to "throw it in the trash" and hung up on me. I realize that the holidays are very stressful for many people but I found this whole experience very unpleasant to say the least. The zero star rating option was not offered or I surely would have chosen it. read more

My Son's family just moved to Chapel Hill. I am from out of town and decided at the last minute to order a plant for their new house. It was almost two pm but I looked online and found Chapel Hill Florist. I called and talk with Susie explaining the situation. I also told her I wanted to send something to my three granddaughters one only three months old. Susie explained that she didn't have the stuffed animals but she would contact another local business. She called me back and had three different options for me. We finalized everything around two-thirty. Susie handled everything and it was delivered before five. The gifts and plant basket were beautiful and the friendly, professional and helpful customer service made it a pleasure to do business with them. I highly recommend Chapel Hill Florist. read more

Ordered an arrangement for my mom's birthday and it was beautiful! Ken was very helpful as I picked out what arrangement I wanted. The flowers came on time and 5 days later still look great! read more

Lovely arrangement of flowers. L.'s thoughtful words as she made the delivery made the recipient feel so special.

I was very happy with this service. I gave her a vague idea of what I wanted for a birdcage and bouquet for a lily and sparrows themed engagement party, and she blew me out of the water with what she came up with. She spray painted the cage gold and added two incredible little sparrows to the floral arrangements. Absolutely lovely work... an artist for sure. (Bonus: the price is so right! $10 small bouquet and $50 medium birdcage arrangement) Will definitely be coming back/recommending her to everyone! read more

I had a great experience with Chapel Hill Florist. I ordered a bouquet to pick up on Sunday, Valentine's Day and on Saturday, close to 5PM, I decided I wanted it delivered instead. The problem was that they couldn't guarantee what time it would be delivered exactly but I needed it delivered in the morning so I could go out. Not only was the gentleman on the phone extremely polite and understanding of my sudden and last-minute change but his tone was super gracious and in the end he put a note on the bouquet and said the next day he would make sure that the delivery people would deliver that one before the others to accommodate my special request. The bouquet was beautiful but even more importantly, the service and customer care was excellent. I would definitely do business with them again. read more

Chapel Hill Florist, and Suzi in particular, is AMAZING! I came to them to do my wedding flowers and they went above and beyond to make sure they were perfect! I gave Suzi a general description of what I wanted and she made my flowers even better than anything I could have imagined. Recommend 1000% read more