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    Special Touch Flowers

    4.8 (20 reviews)
    Open 8:00 am - 7:00 pm

    Services - Special Touch Flowers

    Floral design and installation

    Flower arrangement

    Funeral floral design

    Special Touch Flowers Photos

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    Reviews With Photos

    The lovely plant
    Havah S.

    This place has flowers that are really really beautiful. It's not too expensive and they gave prompt service that was unbeatable. Would definitely come here again and recommend.

    Here is the beautiful arrangement!

    I called them when I returned home to CA to send flowers to friends in Zebulon, for their hospitality. The entire transaction was over the phone. The gentleman who assisted me was polite and made the process easy. Our friends were delighted with the flowers and I was thrilled when I saw how nice the arrangement was and how pretty the flowers are!

    I don't even write reviews but MAN these guys are awesome. I didnt ask the guys name who was helping me but he was super informative while keeping it short and to the point. They made me a bouquet and took my input from start to finish. They had me in and out extremely quickly. and the bowyer looked AMAZING Will definately be back!

    Mother's Day flowers
    Naida K.

    They delivered an absolutely beautiful basket of flowers to my mom on Mother's Day. I requested delivery in the AM and she received them at 9 AM! 100% recommend.

    Amazing service! Very kind and friendly. Best flower shop I been to. Flowers are fresh and beautiful. They have the option to walk in and pick an arrangement or you can make one to order

    Where I picked the arrangement originally
    Hannah N.

    Check them out! My boyfriend ordered Valentine's flowers from a site that uses local shops to fill their same day orders. Special Touch Flowers ended up making and delivering my arrangement. The flowers were beautiful but the vase came damaged. When I made Special Touch aware, they were so kind. They offered to let me pick out a new arrangement or said they would make one custom for me. I'm so so glad I let them. What a beautiful bright arrangement! They know how to take care of their customers. And both arrangements were breathtaking.

    I loved the last minute special gift I sent to my mother, you've really made it breathtaking. I did realize that on the picture my mom took it looked a little bit now fully blown up.. which really is an disappointment mind you I paid like $10 to get the upgraded version of the ballon. I came home today and yeah super super baddd. Overall the rose and everything was perfect.

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    10 months ago

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    7 months ago

    Business owner information

    Photo of Felisa O.

    Felisa O.

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    The delivery and quality of the arrangement was great! Highly recommended. The selection was for a get well arrangement with a balloon.

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    1 year ago

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    2 years ago

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    2 years ago

    Bertha was the sweetest! She did a beautiful job on the arrangement, and delivered the very same day!

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    3 years ago

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    5 years ago

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    5 years ago

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    Ask the Community - Special Touch Flowers

    Review Highlights - Special Touch Flowers

    Alfred and the team were great!

    Mentioned in 3 reviews

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    Fallon's Flowers - Main - Raleigh Wedding and Event Florals

    Fallon's Flowers - Main

    (157 reviews)

    $$

    I've ordered from Fallon's for a few years now and have always had a great experience with Kim…read more They have pretty much whatever you want as far as flowers go and their prices are very reasonable along with delivery.

    I need to start this review by acknowledging that the following ordeal is ultimately my fault, and…read moreyet my experience was the most unhinged dedication to not doing an extra nice thing I've ever seen. I always order flowers from Fallons because even though they are more expensive than other options, their quality is superior. Sadly, one of my dear friend's parent passed away. I recently lost my own mother, so I painfully resonated with the experience of losing a parent at 30 years old, much sooner than one ever expects. A couple of us girls went in to order flowers, and I raised my hand to pick up. I should have double checked the closing time, and it's totally my fault that I was driving to the store on a hope and prayer someone would still be there a little after closing. I called the store on the way, and an operator answered who said they would call the store to see if anyone could help. I'm on hold when I arrive, and I see an employee walking to their car. I'm not going to bombard someone leaving work, so I keep walking towards the front door hoping someone else would still be inside. I then see this employee running away from her car back inside the store, while she's on the phone (which I'm hopeful is the operator snagging her just in time to help me). A moment later, the operator takes me off hold, and I state how wonderful that I just saw an employee run back inside, and thank you. The operator then tells me he was advised to notify me that no one is left. I see the woman who was outside walking toward the front door of the store, so I tell the operator that I think he's mistaken because she's reaching to open the door right now. The operator starts trying to confirm the store location because we are having two different understandings of what's happening. Then, the employee smirks at me through the glass, doesn't open the door, and starts picking up little pieces of fuzz off the inside door mat. She proceeds to continue staring and smirking at me through the glass. I'm telling the operator that i'm confused, and this is the most awkward experience I've ever had. The operator repeats that he's being told to tell me to leave. The staff member inside is also still on the phone, so I realize we must be on the same call, but I can't hear what she's saying. At this point, I'm stunned. In no way should an employee be expected to help me when I arrived late, and I truly thought that since she went inside (reopening after closing up and almost to her car) that she was doing a very nice extra mile thing, to slowly realize that she actually ran away from me and is now waiting for me to leave. I resign to getting back in my car. I called my friend who actually placed the order to let her know I messed up and didn't get the pick up. 10 minutes or so go by while I'm on the phone with my friend, and my friend asks me if this staff member has left. I look over at the car she had been walking toward and realize it's still there. It's now dawning on both of us that this employee is delaying going home just to avoid walking past my car. To be clear, had the employee initially got in her car and left instead of returning to the store, that would have been totally fair. If she opened the door or even asked the operator to let me know that for x,y,z reason there's nothing that can be done, cool because again, it's my fault I'm late. Out of so many possible options, this employee decided to avoid me, avoid communicating anything other than I should leave, and sit inside a closed store. The flowers were picked and purchased, so it's not like I wanted to browse or do a transaction. When I drove to the store, I assumed I was out of luck. Now, I've just had the most awkward encounter where instead of someone taking 3 minutes to doing something above and beyond, they spent 10x the amount of time to not, and while not they decided to stare me down with a smirk. I'm truly flabbergasted that someone went so over kill to waste their own time and to provide the worst customer experience when they could have just continued leaving the lot or better yet provided such an exceptional customer experience that would have made me rave about Fallons. The dedication to making something that was my fault turn into a scenario where I'm actually bewildered at the degree of horrible service and commitment to self sabotage is unlike anything I've ever experienced. It feels so silly to let one employee take me from a loyal Fallons customer to never wanting to use them again and to share this event, but it truly was just that ridiculously bad. If you're ok with ordering from a florist whose employees will go far out of their to be unhelpful when they could have quickly been beyond helpful, then choose Fallons. In good conscious, i can no longer recommend them.

    Special Touch Flowers - florists - Updated June 2026

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